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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very easy logistics. The lights worked great and really added to our event. Return was smooth and the team was super flexible with a last minute schedule change!

Valorada con 5 estrellas sobre 5

Fast replies to my emails with questions when deciding on the light count. Willing to work with me on selecting the best light for my venue setup and factored in wired and wireless options. Timely ema... Ver más

Valorada con 4 estrellas sobre 5

I emailed customer support prior to renting and they were quick to respond, even after hours on a weekday. The items arrived in great condition with ample packing material and clear instructions on us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Uplight Rentals provided the ideal lighting for our outdoor wedding. I asked for their advice and they gave me several solutions to choose from. Their advice included diagrams. When the lights were de... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de alquiler de equipamientos

Escrito por la empresa

Welcome to UplightRentals.com! We're an event lighting rental company that provides lighting rentals for your wedding or event. We want to make your wedding lighting & decor process simple and smooth. Located in Grand Rapids, Michigan, we ship to customers in the lower 48 states and provide in-person pickups & returns to local West Michigan customers. We serve both event professionals and DIYers with high-quality lighting equipment.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

72 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(72)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Uplight Rentals provided the perfect solution

Uplight Rentals provided the ideal lighting for our outdoor wedding. I asked for their advice and they gave me several solutions to choose from. Their advice included diagrams. When the lights were delivered we easily followed the plan we decided on. Their experience made it possible to hang and light the tent with confidence. We are happy we found this company.

6 de octubre de 2024
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Respuesta de UplightRentals.com

Thank you for your thoughtful review! We're so happy we could help bring your outdoor wedding vision to life. Providing guidance and making setup as easy as possible is what we strive for, and it’s wonderful to hear that our diagrams and advice made a difference. Wishing you all the best, and we’d love to help with any future events!

Valorada con 4 estrellas sobre 5

Very easy but some batteries are loosing charge retention

I emailed customer support prior to renting and they were quick to respond, even after hours on a weekday. The items arrived in great condition with ample packing material and clear instructions on use and repacking. The uplights were easy to use and change. The only reason I deducted a star is the batteries in some of my lights lasted 6ish hours. We fully charged the lights the day before my event, had the lights on for around an hour during set up, then turned them off until 4pm. By 10pm, 20% of the lights had turned themselves off due to low battery. I would expect longer than 6ish hours of use for wireless lights.

24 de agosto de 2024
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Respuesta de UplightRentals.com

Thanks for taking the time to leave a helpful review. We're thrilled to hear that our customer support and the quality of our items met your expectations. We apologize for the issue you experienced with the battery life of some of the uplights. Your feedback is incredibly valuable, and we're actively testing and verifying our lights to ensure they meet the high standards our customers expect. We're also working on updating our inventory to provide even longer-lasting performance.

Valorada con 2 estrellas sobre 5

Upon opening the box

Upon opening the box, one of the lights was broken and the stand did not work. Additionally, three out of the 10 that I had when plugged into the wall did not remain a steady color and were flashing the whole time. I’m an event planner so I’m aware of how to use the park and could not get it to, Steady on the proper setting

7 de mayo de 2024
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Respuesta de UplightRentals.com

Thank you for sharing your feedback. We're truly sorry to hear about the issues you encountered with the lights. It appears the product was damaged during shipping, and we understand how frustrating that must have been when opening. We take quality seriously and did our best to address your concerns promptly by refunding your order and keeping you informed throughout the process. We appreciate your understanding and patience, and we hope to see you around for another rental soon.

Valorada con 5 estrellas sobre 5

Great company, would recommend!

I had a great experience with uplight rentals. Everything went so smoothly and it was such an easy process to return. I rented some of the outdoor string lights and they were great quality as well. Couldn’t have been more pleased.

22 de abril de 2024
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Respuesta de UplightRentals.com

Thank you for sharing your amazing experience with us!

Valorada con 5 estrellas sobre 5

UpLights looked amazing

UpLights looked amazing! Totally changed the look of our office party. Lucas was also very responsive in helping me figure out what kind of light and the right amount of lights to order.

24 de enero de 2024
Valorada con 5 estrellas sobre 5

One of the easiest rentals I've ever done

This was one of the easiest rentals I've ever done. I received them on time, with clear instructions for how to package them back up, return label AND tape included (loved this), and send them back for return. Would recommend to anyone who needs lights for an event! Lights looked elegant and added a great sense of *magic* to our Winter Wonderland Corporate Christmas Party. Thank you!

29 de noviembre de 2023
Valorada con 5 estrellas sobre 5

So pleased!!!

Personable customer service and quick responses were very appreciated. The lights were beautiful on my wedding day. It was worth every cent!

14 de octubre de 2023
Valorada con 5 estrellas sobre 5

Uplight Rentals is a great!!

Uplight Rentals is a great company to work with. I contacted Lucas at Uplight Rentals last minute, he said no problem and shipped the lights out to me right away. They came with extra cords, zip ties and everything we needed to put them up. The lights looked amazing and made our party a big success. We boxed them back up in the box he provided with a pre-printed label and even packing tape. It couldn't have been better or easier. Thank you Lucas.

8 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Super easy!

Super easy to rent, the lights were easy to use and the communication was fantastic. Will definitely rent here again!!

14 de julio de 2023
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Respuesta de UplightRentals.com

Thanks for sharing your experience! We're glad to hear the rental process was smooth!

Valorada con 5 estrellas sobre 5

A++++

Communication, friendliness, delivery punctuality, quality of lights. A+++ across the board. We highly recommend UplightRentals!!

17 de junio de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

The lights were great

The lights were great! The shipping back was great! I would be mindful to have lights arrive a day before you need set up. This was my fault for not getting them sooner but I was able to get some lights up and they looked fantastic!

10 de junio de 2023
Valorada con 5 estrellas sobre 5

It’s amazing what lighting can do for…

It’s amazing what lighting can do for an event. If you want to take it to the next level but not purchase all of that equipment, UplightRentals just sends it to you and then gives you information to send it back when the event is over. It’s a win-win. We will definitely use them again. And customer service was top notch.

29 de abril de 2023
Valorada con 5 estrellas sobre 5

It was so easy

It was so easy. We set up the lights by selecting what color we wanted and pointed them at the wall. I brought more ambiance to the room. They came on time in boxes that were packed with foam. It was easy to put back in the boxes. They came with everything needed to ship back. I really enjoyed using this service!

5 de abril de 2023
Valorada con 5 estrellas sobre 5

Easy and efficient

Easy and efficient! I also had a few questions throughout the process, and would always receive a response within the hour. Will definitely use again for all my up lighting needs.

25 de febrero de 2023

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