Receiving pin code for top-up $5 options plans for phone data and network. It's nice they have an option for low income. Also, wished they had the options to use Acorns Checking account to purchase... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Absolutely impressed at the ease of use. Not only the website but the entire process up to loading your purchase onto your phone. Without a doubt quicker then going to the store or carrier website.... Ver más
La empresa ha respondido
The system process is hard to figure out but when I called this afternoon and spoke with Jay he walked me through it and was courteous, knowledgeable and professional. Because of his kindness I wil... Ver más
La empresa ha respondido
I love the quick service provided and how the helpful customer service representative who assisted me with my Transaction. I noticed a number was missing for my refill and let's just say my phone is o... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de Up Refill
Escrito por la empresa
Up Refill provides an easy way to purchase airtime vouchers and refills for Pay As You Go mobile phones. We cover all the major phone networks, allowing users to add multiple phones on different networks to their account, and refill whenever they need.
Please note, that any accounts that opt-in to Auto Refill will have their subscription renewed automatically each month, and for security purposes you will need to log into your account in order to apply the credit to your mobile phone.
Our optional Auto Refill service allows users to automatically buy a credit refill every month, to help ensure they never run out of credit on their phone(s). The Auto Refill service can be started and paused or cancelled at any time simply by clicking a button in the user account area.
Our Customer Service team are on hand 24 hours a day to help out with any queries you may have. Click the Contact Us button below to send them a message or give them a quick call. If you have any queries regarding your account, please call or email us rather than leave a message on Trustpilot, as we will be able to help you much faster.
Información de contacto
Topaz Bridge Media LLC, 4697 E Breezy Patch Rd, 84005, Eagle Mountain, Estados Unidos
- (541) 834-8806
- support@uprefill.com
- uprefill.com
4,4
Excelente
230 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
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La gente también ha visto
Respuesta de Up Refill
Dear Priscilla Sparkman,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
Ease of use and price
5 de diciembre de 2025
Respuesta de Up Refill
Dear Alan D. Keller,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
The integrity of this service is…
The integrity of this service is unmatched, would've given a 10 star rating
5 de diciembre de 2025
Respuesta de Up Refill
Dear Ekene Okoh,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
Convenience
I still don't have my phone minutes and have not been able to reach anyone that can track or retrieve my payment and apply it to correct phone...my money is gone but no service. I was however contacted about my review that I am editing to reflect issue
2 de diciembre de 2025
Respuesta de Up Refill
Dear Nancy M. Moore,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
It was easy to do
13 de marzo de 2025
Respuesta de Up Refill
Dear David DeMatte,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
Easy to pay and convenient to use!
3 de diciembre de 2025
Respuesta de Up Refill
Dear Claudio Antonio Maria,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
Very helpful and convenient
2 de diciembre de 2025
Respuesta de Up Refill
Dear Nicole Bell,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Kristen
Respuesta de Up Refill
Dear Jesus Arellano,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
They great for notifying me when it is…
They great for notifying me when it is time to review my service.
30 de noviembre de 2025
Respuesta de Up Refill
Dear Sonny Davis,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Kristen
Took too long
29 de noviembre de 2025
Respuesta de Up Refill
Dear Karen,
I hope you are well, and thank you for taking the time to leave a positive review. We are happy to hear about how you enjoyed the service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
Respuesta de Up Refill
Dear Kenneth Davis,
I hope you are well, and thank you for taking the time to leave a positive review. We are happy to hear about how you enjoyed the service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
Respuesta de Up Refill
Dear Earl Andrew Valley II,
I hope you are well, and thank you for taking the time to leave a review.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
Excellent
Very good!! Excellent customer service!! Always friendly!! Eager to please!!!
25 de noviembre de 2025
Respuesta de Up Refill
Dear Heather Melton,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Kristen
Respuesta de Up Refill
Dear Malcolm,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Kristen
Respuesta de Up Refill
Dear Michael Almond,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
Best and easiest way to top up phone!!!
24 de noviembre de 2025
Respuesta de Up Refill
Dear Angela Buddle,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
Respuesta de Up Refill
Dear Ashuntae Noble,
I hope you are well and thank you for taking time out to leave a review.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Charise
No auto refill
Very easy to navigate I think this was an excellent experience please let everyone that you know know that I think that this is a wonderful service
21 de noviembre de 2025
Respuesta de Up Refill
Dear Taivian Jordan,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
auto refill
I really did not want to sign up for auto refill. I just wanted a one time refill.
19 de noviembre de 2025
Respuesta de Up Refill
Hi Vincent,
We are sorry to hear that your experience with us was unsatisfactory, and we thank you for your time. We contacted you via email to assist you further regarding your concerns.
Feel free to let us know if you have any further concerns. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
Good company…
I have been with this company for many years . And have had good service ! Curtis R Hammond jr
15 de enero de 2025
Respuesta de Up Refill
Dear Curtis R. Hammond Jr.,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
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