UpScript Opiniones 

I had a really disappointing experience with UpScript during a telehealth appointment with NP Shelley Oles.

The appointment was supposed to be 10 minutes long, but the provider joined three minutes late and started rushing to end the appointment three minutes early. That left me with about four minutes to discuss my concerns.

I was looking for migraine treatment while waiting for a neurology appointment in January. Instead of helping me understand my options, I was told I shouldn’t be using the website for my concerns. When I asked what the service was actually intended for, I couldn’t get a clear answer.

She eventually told me she would prescribe the medication but needed to get to her next appointment. When I expressed frustration about being rushed and not having my questions answered, she suddenly changed her mind and told me she wouldn’t prescribe anything, that the medication wouldn’t work for me, and that I needed to be seen in person.

I completely understand that providers have the right to make clinical decisions, but the abrupt change immediately after I questioned the appointment felt incredibly unprofessional.

To make matters worse, the appointment and order have since disappeared from my account, despite being charged $35 for the consultation.

I wasn’t expecting a lengthy appointment or demanding a prescription. I was simply trying to get some guidance while waiting to see a specialist.

Overall, I left the appointment feeling dismissed, frustrated, and no closer to getting treatment. I wouldn’t recommend this service based on my experience.

Ordering was easy and the delivery was fast.

This is a very deceptive telehealth company – stay away. VIZZ, the product, should be ashamed of promoting their consumer distribution through UpScript and their getvizz.com scam. I was using VIZZ for 6 months with a prescription that expired. I went to getvizz.com for a new order and their prescription, paid for online review and the product. After my credit card is charged, THEN they come back and they say I need to pay more money for an in-person exam and “This drug causes increased risk of retinal holes/tears and detachments.” and “These are serious vision threatening conditions we should not ignore.” I’ve been using it for 6 months with no problem and then I need to have a fight to get credit cards charges refunded. Also, maybe VIZZ should have warnings all over their advertising that my eyeballs will tear open if I use their product based on what their distribution arm is telling people.

I bought Vizz eye medication from them. The drops are supposed to be refrigerated. Shipped to Palm Springs in the middle of the summer and left on my front porch in 118° heat. No prior notice they needed to be refrigerated. The drops were ruined in the heat. Upscript took no responsibility.

My prescription was filled and arrived quickly and has been on time with refills.

Very disappointing experience. I paid for an online medical consultation, but my treatment questions were not adequately addressed. I decided not to proceed with treatment and never ordered or received any medication. I contacted UpScript multiple times requesting a refund and also sent emails that went unanswered. Customer service refused the refund simply because the “visit took place,” instead of addressing my complaint about the quality of the consultation. I eventually had to request escalation to a Team Lead. Based on my experience, I would not use this service again.

The NP in Indiana absolutely wasted my time. I got on 10 minutes early, waited for almost 30 minutes before I was kicked out and not allowed to reenter the visit. Then he tried to lie and say he called me outside of the platform, because I called customer service and she kept saying he listed that he called me. He did not. I demanded a refund. Absolute waste of my time on an extremely busy day

Excellent provider of regular meds at reasonable price. On time every time

bad service and very shady over the phone. they also lie

Upscript is totally fake. Requested a prescription for Dexcom G7 sensor. Paid $25.00 for doctor to review my medical information and to issue a prescription to my drug store. Pharmacy received prescription but said information missing. Contact upscripe five times with no results. Last time I contacted them was online where they requested I fill out a form along with my credit card number . I read fine print and it stated that I would be charged $65.00 a month to provide assistance with investigating. At that I knew it was a scam.

I went through their telehealth via the Voquezna website, GERD medication. I completed about 10 to 15 questions, paid $25 and was sent a message that it would take 24 to 48 hours to get reviewed and the prescription sent out. It's been 56 hours and nothing. I've emailed them twice and an auto reply is delivered saying it takes 24 to 48 hours to review. I think this is a scam. Do not trust this company nor Voquezna which is a great medicine. But if they are working with this company, I'm not sure I would trust them either. 1 star

This company has the worst customer service of any company I have worked with. Their chat support doesn't work (I have never seen an agent available). I've been working with this for several weeks to resolve. Sent email to service/support email provided on website, never got response, and they can't find any of the emails I've sent trying to cancel autoship. I've called, waited on hold for half hour+, get someone that's going to escalate to a supervisor (or sometimes a manager), and they me that someone will get back to me in 24-48 hours. AND, any call from them comes through as spam call. I don't know if there are any other pharmacies that provide VIZZ, but if your doc uses UpScript Pharmacy, find an alternative.

I ordered vizz from this company and had an adverse reaction. Reached out numerous times regarding my reaction th the product. Never received a response. Called no answer. Chat feature - consistently stated no agents available. No response to several emails. Strongly recommend staying away from UpScript and this product.

I paid the fee to be connected with an NP, but getting the correct prescription afterward was a problem. The medication price offered through Upscript was nearly 4X higher than local pharmacies. I reached out multiple times to have the prescription sent to a nearby pharmacy with reasonable pricing, but the prescribing provider stopped responding.

End result: no filled prescription and lost sign up fee, which I will be disputing. Very poor communication and follow-through. I would not use this service again. Do not waster your time or money.

To be seen you fill out basic info. Name, dob, address, preferred pharmacy.
I paid $45 for a prescription consultation. Provider was late and did not answer my questions. My prescription was sent to a pharmacy an hour away. Nobody called me. Not them or the pharmacy. I go to bell pharmacy in Tampa (not the pharmacy I chose, they picked it) and they tell me they neither had the prescription nor stocked the medication. I requested a refund via email and was told to call around and see what pharmacy stocks my prescription because they could not refund me since I had already completed the appointment via telehealth to get the prescription. That is the providers job. I’ve worked in clinical settings, we do not make the patients call around to see where they can get their script sent. I believe they knowingly prescribed me this medication that is not available since they only get paid via consultations. My appointment was on 9/9 it is now 9/20 now refund no medication
Be aware

left 2 messages, with no call back. called 3rd time finished the process but my product didn't work to my expectations.