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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service provided! Contacted Urban - reactive when discovered blocked drainage and over flowed toilet. Everything was sorted within one hour since we reported the issue. The discovered the probl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We called with a blocked drain after recommendation from another. They came promptly and jet washed the pipes, then used cctv to assess for any other damage. Cracked pipes were shown and we were advis... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent. We needed to add a bathroom and kitchen to our garden annexe, we thought this would require a septic tank. Instead, Urban reactive looked into the project and installed a system of piping t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de construcción
  2. Servicio de drenaje
  3. Diseñador paisajista
  4. Servicios de paisajismo y jardinería
  5. Proveedor de tanques para agua de lluvia
  6. Servicio de sistemas sépticos

Escrito por la empresa

Urban-reactive.co.uk ltd is a family-run company based in Chester in the North West of England. We specialise in drainage and groundwork’s.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The Plumbing service was delivered…

The Plumbing service was delivered efficiently at
short notice with good communication and a
pleasant approach.

24 de abril de 2026
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Thanks for taking the time to leave this review and we where happy to be able to resolve your issues fast and effectively.

Valorada con 5 estrellas sobre 5

Great team

Great team, reliable and very professional. Highly recommend them

9 de marzo de 2026
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Hi Alan, Thanks for taking the time to leave us a review. As a small local business in Chester we appreciate you taking the time to leave us any feedback. We are glad we could be of assistance in resolving your drainage issues in Chester. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

Great service

Great service quick to respond and the guys had my blocked drain sorted and running again! Highly recommend.

11 de marzo de 2026
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Hi Susan, Thanks for taking the time to leave us a review. As a small local business in Chester we appreciate you taking the time to leave us any feedback. We are glad we could be of assistance in resolving blocked drains in Chester and we could get you back up and running. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

Great service at a reasonable price..

I've been using Urban Reactive for a number of years now on various rental properties I own and have always received a first rate service at a reasonable price.

Highly recommend.

13 de febrero de 2026
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Hi Rod, Thanks for taking the time to leave us a review. As a small local business in Chester we appreciate you taking the time to leave us any feedback. We are glad we could be of assistance in resolving your drain blockages and drain surveying requirements. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

Thank you, brilliant job. I had Gareth & Steve out from Urban…

I had Gareth & Steve out from Urban reactive today, I cannot say enough or thank them enough, not only for getting to me a few hours after I rang on a Friday but they were so respectful, they took their shoes off as soon as they entered my home & reassured me all the way through & explained what they were doing to solve my problems! Praise where praise is due, absolutely brilliant & I was worried I would have to take out a second mortgage, but it was extremely reasonable considering my toilet was almost overflowing & it was coming up into my bath & sink. Thank you so much guys, I will definitely use you again but hopefully not, if you know what I mean!! 😁 if I could give you more than 5 stars I would!! 🙏🏻🫶🏼

13 de febrero de 2026
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Hi Sarah, Thanks for taking the time to leave us a review. As a small local business in Chester we appreciate you taking the time to leave us any feedback. We are glad we could be of assistance in resolving blockage issue and get you back up and running. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

Outstanding service and response time

Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks

29 de enero de 2026
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

Prompt

Prompt, professional service with friendly staff

27 de enero de 2026
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Hi Sam
Thanks for the continued trust in us to carry out you works and the kind words, we look forward to working with you in the future.
Regards Luke.

Valorada con 5 estrellas sobre 5

Can't praise these guys enough

Can't praise these guys enough. Toilet backing up on New Year's Day so I lifted the manhole cover in the garden and it was obviouslty backing up. No responses when I phoned several of the dozens of drain unblocking companies Google throws up. Tried Urban Reactive first thing the following day. Good comms (before and during the work) and they arrived exactly when they said they would, just an hour or so later and dealt with the blockage. However, the root cause was a collapsed drain upstream of the manhole. This was replaced just a few days later. The guys I dealt with were all completely professional but with a sense of humour. An honest price and a great job done. If we are unlucky to need similar work in future, Urban-Reactive will be my go to.

2 de enero de 2026
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Thanks for kind words and taking the time to leave this review. As a local small business we appreciate the feed back and was happy we could help resolve the issues on site quickly for you.
Regards Luke mcleod

Valorada con 5 estrellas sobre 5

Great job, well done!

Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!

13 de enero de 2026
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Thanks for taking the time to leave us the review Mike. We appreciate the feed back and it was a pleasure working for you. Regards Luke

Valorada con 5 estrellas sobre 5

Everything sorted quickly and…

Everything sorted quickly and efficiently. Team were very professional.

15 de diciembre de 2025
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Dear Customer
Thanks for taking the time to leave us the review and we where glad we could help.

Valorada con 5 estrellas sobre 5

Great Service

Very happy with the service provided by the company on first contact after a google search. They came out in a timely manner to sort out a blocked drain; provided cctv video of other small issues to be rectified. No 'pressure' at all and very efficient. The guys that came out were professional and friendly and tidy !! Would therefore definitely use again and highly recommend

14 de noviembre de 2025
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

Brilliant Service

Luke and his team at Urban Reactive were fantastic from start to finish. I got in touch after spotting a few too many signs of unwanted furry visitors, and their professionalism and understanding were second to none. They arranged an inspection quickly, explained everything clearly, and carried out the drain survey with real attention to detail. They pinpointed exactly where the problem was — saving us a lot of guesswork (and probably a few sleepless nights!). It’s rare to find a company that combines genuine expertise with such great customer care. I’d highly recommend Urban Reactive to anyone needing a reliable, down-to-earth drain company — especially if you suspect you’ve got tiny tenants in your pipes!

4 de noviembre de 2025
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Hi David, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

Blocked soil pipe diagnosed and fixed within the day.

I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.

10 de noviembre de 2025
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Hi Nick, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues and getting you back up and running. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

Called about a blocked drain

Called about a blocked drain. They came the next morning and had it fixed and cleared in an hour. Great service.

13 de octubre de 2025
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Hi David, Thanks for taking the time to leave us a review and the kind works i will pass them on to the team. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

The guys did a great job repairing our…

The guys did a great job repairing our drain. Left everything clean and tidy afterwards.

5 de septiembre de 2025
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.

3 de septiembre de 2025
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Hi Tom, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

I cannot recommend Urban Reactive too…

I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.

12 de mayo de 2025
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Hi Emma, Thanks for taking the time to leave us a review and the kind words. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

Urban Reactive helped us with repairing…

Urban Reactive helped us with repairing (re-routing) an external drain and fitting a drainage valve. Super fast and friendly service. Recommended.

13 de mayo de 2025
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Hi Roland, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

Prompt and efficient

We called with a blocked drain after recommendation from another. They came promptly and jet washed the pipes, then used cctv to assess for any other damage. Cracked pipes were shown and we were advised on re-lining, but in no way pressured to act. We had bad experiences in another property with damaged drains and went ahead with re-lining all done efficiently and with no mess. No inconvenience to us. They helpfully cleared leaves etc from an unrelated pipe (needing ladder access) at no extra cost. I can recommend them.

3 de mayo de 2025
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Hi Janice, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Valorada con 5 estrellas sobre 5

Very efficient and friendly service…

Very efficient and friendly service Would definitely use again

9 de abril de 2025
Opinión espontánea
Logotipo de Urban-reactive.co.uk ltd

Respuesta de Urban-reactive.co.uk ltd

Hi Will, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

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