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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered 3 phone cases from Urgalaxy.com Tempered glass & name they were supposed to be but are not. They arrived finally & did not fit my phone, emailed them back & forth for a long time sendi... Ver más

Valorada con 1 estrellas sobre 5

I paid 25 dollars each for 5 cases.I do not recommend at all. They are nothing but cheap plastic cases, and could purchase on Temu a lot cheaper that Urgalaxy.com. very very disappointed. I thought th... Ver más

Valorada con 4 estrellas sobre 5

I absolutely love the way my name looks on this case. The print quality is excellent. My only minor complaint is that the glass back can be a little slick, so I'm sometimes nervous about it sliding ou... Ver más

Valorada con 5 estrellas sobre 5

I really love my case, I personally don't have any issues with it. I forgot to personalize it, I emailed them and received professional response back. Time frame for receiving item was not long at al... Ver más


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

61 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

I paid 25 dollars each for 5 cases.I do…

I paid 25 dollars each for 5 cases.I do not recommend at all. They are nothing but cheap plastic cases, and could purchase on Temu a lot cheaper that Urgalaxy.com. very very disappointed. I thought they looked very stylish on the site but when received they were NOTHING like what was advertised. Cheap plastic crap, that is all.

11 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

NO REFUND OF PHONE CASES

I ordered 3 phone cases from Urgalaxy.com Tempered glass & name they were supposed to be but are not.
They arrived finally & did not fit my phone, emailed them back & forth for a long time sending pics info & everything they asked for, confirming correct phone style & problem.
They offered a change of product which I declined.
Asked for a refund, Devin who was emailing me back said I had to return to an address in China, I told him I ordered from US but he said that once the product was returned & scanned by China office a refund would be issued.
So not only am I out of pocket for cases but also return amount.
Tracking of parcel shows,' Addressee not available' which I supected.
DO NOT ORDER FROM URGALAXY CHEAP, NASTY & IF YOU WANT A REFUND, NOT GOING TO HAPPEN.

2 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't get fooled

Absolutely frustrated with the my purchase.. not that much about the money that was not worth for the case but about the case itself..
Case was nothing like advertised on the website. The whole Magsafe and engraving thing was nothing but plain 2D copy paste picture. No texture.. nothing. And the case material absolute NOT tampered glass but just a cheap plastic that I could have bought for couple of pounds. If you are reading this than save your money or better invest in other, decent case.

19 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great gift for my sister

Ordered a case with her name on it as a surprise. I forgot to enter the name at first, but they added it after I emailed them. She loved it, and it feels high quality too.

10 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Case does not fit

Case does not fit. The phone is not protected on either side. They make you jump through hoops and make very difficult to return. Do not buy

12 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I just got my phone case

I just got my phone case. NOTHING at all like the picture. DO NOT WASTE YOUR MONEY!!!! Complete scam. IT IS PLASTIC NOT GLASS!!!!! It's not Magsafe either. They completely lied about everything.

13 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT RECOMMEND

After waiting for a month for my 1st order the 2 phone cases didnt fit my phone. I reached out to customer service and I had to take all kinds of pics of the make of my phone to "prove" I didn't order the wrong one, right along w pics of their phone cases they sent. One phone case was shattered on top of it not fitting. They issued me a code to replace the one that was broke. I went back and forth and finally got a code to replace both. I order 2 more cases and they got here a little faster but again one of the cases they sent was the wrong one. So out of 4 cases I can use one. I reached out AGAIN and they issued me another code. I let it be known that I wasn't interested in a code to just give me my money back. Once I let that be known I haven't received any responses from them since. I email them everyday thinking they will get tired of me and just give me my money back. Its been weeks and nothing still.

10 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cheap plastic garbage phone case

Phone case was to be tempered glass and engraved. Showed up and is cheap plastic. Nothing like what it was shown to be. I asked for a refund and was told it can't be returned "because it is personalized." They offered a coupon to buy more garbage products from them. Lol

17 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Totally rubbish i had ordered it…

Totally rubbish i had ordered it ,never received a confirmation of purchase and tracking numbers is gave my name for the engraving. Forgot to order the trempé protection glass so ordered an other one toal 54pounds received 15 later out of nowhere 2 rubbish phone cover a flimsy plastic instead of trempé glass and no engraving. Totally rubbish a bunch of thieves and no adress to complain to and cant received emails when ask to send mine a cunning company and I got no one to turn to.

17 de febrero de 2026
Opinión espontánea

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