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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I just moved into a new build home, and am busy replacing nearly every light fixture. Lighting is incredibly important to me, and Tala is my new favorite lighting company. The fixtures themselves are... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfe... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Although the Muse Portable Lamp is beautiful, it came broken - the glass exterior was shattered. Customer server has been friendly but the process is just so slow, which is why I'm giving this purcha... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación
  2. Tienda de muebles

Información proporcionada por diversas fuentes externas

Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

430 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

A tala shipment arrived incomplete

A tala shipment arrived incomplete - only the ornament was in the box, not the fixture or the bulbs -- and they will not refund or replace. They keep saying that they have not been contacted by the shipping company. It has now been nearly three months. This was an item now listed on their site for over $2000.

They will not replace the bulbs and the fixture, saying I need to buy a whole new one. I now have a useless magma disk and no fixture. I know that they ship with insurance so this should have been resolved weeks ago with me getting a replacement light.

Without recourse, I have no option but to tell my story online and hope that this motivates them to resolve the issue.

23 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

l I just bought 5 Vironoi2 pendant…

l I just bought 5 Vironoi2 pendant lights
I haven’t installed them yet but they look very well made and beautiful. Shipment was great and fast.
Very happy so far with my purchase.

26 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I needed 4 lightbulbs for a new fixture…

I needed 4 lightbulbs for a new fixture and other places said they were from Tala so I decided to just go straight to the source. Tala had competitive prices and fast shipping times. The cost of shipping cancelled out the savings on the bulbs so it ended up being the same price, but I felt like I was supporting a nice business rather than amazon or something. The bulbs look great!

21 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dreamy Light

I purchased the oak knuckle pendant, which I have paired with the Sphere IV bulb, and it is simply perfect.
It hangs over a bench in our front entry, and is visible from the street. At night time, we dim it to a low setting and it is the most warm and cozy sight to see.
Everyone comments on how spectacular it is, and even my husband (who is a grouch and doesn’t like anything) is impressed with it.

15 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful products

Beautiful products, and excellent service. I placed my ordered and it was delivered timely and in great condition. I will definitely order again!

14 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent lighting and service

Excellent lighting and service. Thank you.

29 de abril de 2024
Logotipo de Tala

Respuesta de Tala

Hello Elizabeth,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Robin 

Tala Customer Support

Valorada con 5 estrellas sobre 5

Love the designs

Love the designs
Product packaged beautifully and arrived quickly

2 de mayo de 2024
Logotipo de Tala

Respuesta de Tala

Hello Alex,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Robin

Tala Customer Support

Valorada con 4 estrellas sobre 5

Quality Control Issues + Great Customer Service!

5/16/24 UPDATE:

Customer service reached out and provided me with a matching bulb and some additional information on the changes that had been made. I was very pleased by the service received and have adjust my rating accordingly. Thank you, tala!

***ORIGINAL REVIEW BELOW***
I ordered this to replace a previous Oval bulb that had been broken. It's clear that the supplier has changed as this bulb has a completely different hue than the previous one (I still have another one, they are for my bedside lamps), and when turning on the old ones, they have a soft fade in, but the new on just snaps on immediately. As well, the packaging that it arrived in is of lesser quality.

I don't really care about the packaging or the light snapping on, I'm just mentioning these differences to illustrate why I believe tala is using a different supplier.

The fact that the hue doesn't match is really the issue here, as now I have two different colored lights on either side of my bed, something that is unacceptable for a bulb that costs this much money.

25 de abril de 2024
Logotipo de Tala

Respuesta de Tala

Hello Tim,

Thanks for your honest review, and I'm sorry to hear that you recent purchase does not match your previous Oval bulb.

We are continuously improving our products to ensure that the efficiency and quality of the product is the best that it can be.

We have sent you an email directly and we will strive to resolve this for you as soon as we can.

Kind regards,

Claire

Tala Customer Support

Valorada con 5 estrellas sobre 5

Tala delivered promptly and fitting…

Tala delivered promptly and fitting went smoothly!

8 de abril de 2024
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Respuesta de Tala

Hello Robert,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Amie

Tala Customer Support

Valorada con 5 estrellas sobre 5

Love this light!

Love this light!

8 de abril de 2024
Logotipo de Tala

Respuesta de Tala

Hello Mandy,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.

Have a great day.

Kind regards,

Robin

Tala Customer Support

Valorada con 5 estrellas sobre 5

Great products, excellent customer support.

Great products, fast delivery, excellent customer support. We received a defective light bulb, customer support immediately responded and expedited a replacement.

11 de abril de 2024
Logotipo de Tala

Respuesta de Tala

Hello John,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,

Emma

Tala Customer Support

Valorada con 5 estrellas sobre 5

Perfect addition to my work station

Perfect addition to my work station. So cute and functional!

20 de marzo de 2024
Logotipo de Tala

Respuesta de Tala

Hello Jenna,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.

Kind regards,

Amie

Tala Customer Support

Valorada con 5 estrellas sobre 5

Great service and great products

Great service and great products. thanks tala

29 de marzo de 2024
Logotipo de Tala

Respuesta de Tala

Hello Susan,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Amie

Tala Customer Support

Valorada con 5 estrellas sobre 5

Great shipping

Great shipping. The lights are stunning and arrived in good condition

3 de abril de 2024
Logotipo de Tala

Respuesta de Tala

Hello Andrew,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Amie

Tala Customer Support

Valorada con 5 estrellas sobre 5

Simple ordering and fast shipping

Simple ordering and fast shipping, can't beat it!

25 de marzo de 2024
Logotipo de Tala

Respuesta de Tala

Hello,

Thank you for the 5-star review. 

We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,

Robin

Tala Customer Support

Valorada con 5 estrellas sobre 5

Nice Light

Nice Lighbulb, would recommend

25 de marzo de 2024
Logotipo de Tala

Respuesta de Tala

Hello,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.

Have a great day

Kind regards,

Robin

Tala Customer Support

Valorada con 5 estrellas sobre 5

I love my new Tala pendant lights

I love my new Tala pendant lights! They replaced boring builder-grade pendants in my kitchen and they are wonderful. Simple, streamlined, graceful. And I was able to get them installed with a dimmer, which is even better. Shipping was fast, too. Thank you!

20 de marzo de 2024
Logotipo de Tala

Respuesta de Tala

Hello Penny,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!

Kind regards,

Emma

Tala Customer Support

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