No issues with the car for the few days, vehicle was spot on.the collection is off the airport campus and takes 10 mins to get to, led me to have to drive back into the airport to collect my family,... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónGreen Motion Bristol Airport, The Old Forge, Bridgwater Road, BS40 9UR Lulsgate, Bristol, GB
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Consulta las opiniones de los clientes
Polite staff who were super efficient, brand new car with 0 issues. Just follow normal processes inspect the car before and after. No damages then no charges
La empresa ha respondido
Car in top condition and no problem at either pick up or drop off. Car performed well during rental.
La empresa ha respondido
We were told we would be covered for two drivers. This was an extra cost at the pick up desk. It was also a shock to find that we had limited mileage. The people at the pick up desk were very helpfu... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Servicio de arrendamiento de automóviles
Escrito por la empresa
U-Save operates a car hire desk serving Bristol Airport (BRS), based at The Old Forge, Bridgwater Road, in Lulsgate, Bristol. The office is located next to the Forge Motel, close to the terminal. Do not take the bus to the rental hall. To reach the office on foot, exit the terminal, turn immediate right and walk approximately 300m, then at the main airport roundabout go left and walk a further 100m until you see the office on the right. If you need help or have limited mobility, call the branch to request the shuttle service and follow the signs to the pick up and drop off area in the transport interchange. Desk opening hours (local time): every day 07:00–20:00, including public holidays.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.
Información de contacto
Green Motion Bristol Airport, The Old Forge, Bridgwater Road, BS40 9UR, Lulsgate, Bristol, Reino Unido
- 0117 959 5700
10% off when you book direct
4,3
Excelente
11 opiniones
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Helpful polite staff in the office
Helpful polite staff in the office. Everything is as you would hope it to be.
19 de octubre de 2026
Respuesta de U-Save Car & Truck Rental - U-Save Bristol Airport
Thank you for your review. We are pleased the Bristol office team was helpful and polite and that the rental went as you expected.
Respuesta de U-Save Car & Truck Rental - U-Save Bristol Airport
Thank you for your review. We are pleased you found the Bristol team reliable, friendly and helpful. The U-Save team
Respuesta de U-Save Car & Truck Rental - U-Save Bristol Airport
Obrigado pela sua avaliação. Ficamos felizes que tudo tenha correspondido às expectativas no aluguer em Bristol. A equipa U-Save
Car in top condition and no problem at…
Car in top condition and no problem at either pick up or drop off. Car performed well during rental.
30 de mayo de 2026
Respuesta de U-Save Car & Truck Rental - U-Save Bristol Airport
Thank you for your review. We’re glad the car was in great condition, performed well throughout your rental, and that both pick-up and drop-off went smoothly. We hope to welcome you back in Bristol.
Easy rental no problems
Polite staff who were super efficient, brand new car with 0 issues. Just follow normal processes inspect the car before and after. No damages then no charges
15 de octubre de 2026
Respuesta de U-Save Car & Truck Rental - U-Save Bristol Airport
Thank you for sharing your Bristol experience. We are glad the team was polite and efficient and that the new car served you well. We also appreciate your point about checking the vehicle at pickup and return.
Respuesta de U-Save Car & Truck Rental - U-Save Bristol Airport
Merci pour votre avis. Nous sommes ravis que le tarif, le véhicule pratique et le service à Bristol vous aient plu.
Respuesta de U-Save Car & Truck Rental - U-Save Bristol Airport
Hi Derrett,
Thank you for your five-star review.
We are thrilled that you had an impeccable rental with U Save.
We hope to see you again in the future.
Kind regards,
U-Save International.
Car fine, pick up location not great, Bristol airport a disaster
No issues with the car for the few days, vehicle was spot on.the collection is off the airport campus and takes 10 mins to get to, led me to have to drive back into the airport to collect my family, which led to a fine from both the airport and hire company, it was for pulling in safely on the side of the road to pick them up....fined by airport and an admin fee from hire company...so beware and do your homework before going near Bristol airport..
14 de octubre de 2026
Respuesta de U-Save Car & Truck Rental - U-Save Bristol Airport
Thank you for noting that the car itself worked well. We understand your concern about the off-airport collection arrangement and the subsequent airport fine and rental administration fee. We cannot determine the basis of either charge from the review. Please send the notices and rental reference privately to ics@cs.usave.com so customer services can check the applicable terms and explain the fee.
Respuesta de U-Save Car & Truck Rental - U-Save Bristol Airport
Thank you for your review. We’re glad the Bristol car, price and helpful team all worked well for you.
We were told we would be covered for…
We were told we would be covered for two drivers. This was an extra cost at the pick up desk.
It was also a shock to find that we had limited mileage.
The people at the pick up desk were very helpful and kind. The car was great, quite new and very clean
13 de octubre de 2026
Respuesta de U-Save Car & Truck Rental - U-Save Bristol Airport
Thank you for recognising the kind, helpful Bristol team and the clean, nearly new car. We also understand your surprise at the extra cost for a second driver and the mileage limit. If you would like the booking information and charges reviewed, please send your rental reference and confirmation privately to ics@cs.usave.com so customer services can compare them with the rental terms.
Straightforward
Straightforward, simple, fast. Pity for the 8 pound 50 drop-off charge at the airport. Gives the place a bad name.
13 de septiembre de 2026
Respuesta de U-Save Car & Truck Rental - U-Save Bristol Airport
Thank you for your review. We’re glad the rental process was straightforward and fast. We also hear that the £8.50 airport drop-off charge left a poor impression. Thank you for raising that point.
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