US Jewelry Factory Opiniones 

119
•
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I´ve ordered a semi mount ring for my own diamond from another ring and everything was perfect. The stone fits exactly into the setting and the craftmanship is just amazing. They kept me informed ab... Ver más

Valorada con 5 estrellas sobre 5

I found the US Jewelry Factory online. After extensive searching, I was particularly attracted to many of their designs because they looked pretty, delicate, and were excellent value compared to othe... Ver más

Valorada con 5 estrellas sobre 5

US Jewelry Factory was wonderful to work with, start to finish. I bought from their etsy site so had some trepidation buying such a large item online. However I read all of the positive reviews and... Ver más

Valorada con 5 estrellas sobre 5

We weren't sure about going online for such a big important purchase like our wedding bands, but after the prompt follow up and willingness to help and meet our needs with in budget we felt comfortabl... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

At US Jewelry Factory®, we take pride in offering the most extensive collection of stunning diamond engagement rings. Each piece is designed and handcrafted in the heart of New York City, a hub of elegance and craftsmanship. Our commitment to fine quality and affordability sets us apart in the world of jewelry. We also craft exquisite wedding bands, dazzling diamond earrings, timeless pendants, and stunning bracelets. Each piece is a testament to our dedication to beauty and quality. Whether you're seeking the perfect engagement ring to declare your love or looking for a special gift to celebrate life's moments, US Jewelry Factory® welcomes you to explore our world of brilliance. We're here to make your jewelry dreams come true.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

119 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(119)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Beautiful yellow diamond ring!

This is the second time I have bought a yellow diamond ring from us jewelry factory and again I’m extremely satisfied! The ring is beautiful and sparkles beautifully. Thanks again!

1 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Fairytale Come True!

My fiance got me a 2.10ct ring from usjewelleryfactory. I LOVE THE RING!
Price is perfect, and the diamond is HUGE!
Customer Service is EXCELLENT!
Thank you usjewelleryfactory! I feel like a princess!!!!

28 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

My ring is beautiful and exactly as…

My ring is beautiful and exactly as they advertised and pictured online. I asked them to size it and they did the sizing perfectly. They promptly responded to each question I had prior to my purchase. I highly recommend them and I will definitely buy from them again and refer my friends and family!

28 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stunning Ring

They were advertising a gorgeous ring on Etsy and only had 3 images of it. I contacted them to see a few images on a female hand. They responded right away. I had a few more questions which they also answered right away. I bought the ring and it is stunning.

28 de diciembre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling BAD BAD BAD

GAppalling! BAD BAD BAD.
I bought a ring with my fiancé two years ago and at the time was super happy with it, it was extremely sparkly and beautiful, I loved it, and such an amazing deal. It is a trilogy set ring with a main diamond and 2 smaller either side.
Only to find it has been clarity enhanced. It isn’t the stone it states which was D & E. Within the last 6 months my centre diamond now has a big black line through the centre.
I had taken it to my regular jewellery shop and after in-depth investigation he told me the stone was clarity enhanced, this means it is a poor quality diamond and they have used a laser treatment to enhance the clarity and get rid of the marks.
It is not clear on the website these diamonds have been clarity enhanced, on the main page I bought my ring on there was no comment of this.
I have recently been in contact with this company and they have shown me no interest in helping saying I bought the ring 2 years ago so it is not covered in warranty and they can not refund.
They have sent me a link to say this is where is is on their page to advise they are clarity enhanced but it was other clear where on the website it was located, also if you are not a jewellery expert you are not going to know what Clarity Enhanced means.
I asked USJewellery for a little compensation back because this stone could eventually crack and break, I said I wasn’t happy with how they were dealing with my complaint (they kept answering question I hadn’t asked and avoiding the matter) I was told they had spoken to their lawyer and they do not abide by black mail and they were keeping a paper chain of our emails, I did not at all black mail them.
my Local jeweller has said the certificate is way out and is not worth anything near the amount they state and they use a lower grade qualifier to be able to get away with it.
I feel US Jewellery are very nice and helpful as they are getting your service. I was most upset with their overall service, lack of help.

If you want your ring to deteriorate over the years and want a cheap bargain then these are the people to shop with.
I would suggest save a bit more and get the real thing.

26 de octubre de 2018
Valorada con 5 estrellas sobre 5

Great company

Great company! The ring was beautiful, the service was excellent when I had a question, and the ring was even delivered faster than said.

16 de julio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

AMAZING COMPANY AND SERVICE!!

When I contacted the company, they were very helpful with answering all of my questions regarding the ring I was considering to get. They had amazing customer service. I was Kindof hesitating about buying a ring online but this place made me feel comfortable about the idea. I would definitely buy from here again and again. And My fiancé also loved the ring I purchased from here. Definitely one of a kind.. thanks again!!!!

16 de julio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful ring and sellers are great to work with.

Communication was wonderful. I had been looking for months for a Tanzanite and diamond ring. When I saw the one I purchased from US Jewelry Factory, I knew this was the one! Every email I sent was answered. They are up front about purchases. After the ring was paid for they offered to send me the ring to make sure I liked it and me mail it back and having it sized at no charge. Once it was sized to they size I needed, it was not a refundable item. I was told this up front. I took the ring to my local jeweler when I received it. I checked to make sure the larger diamonds on the ring were authentic. They were. I received a GIA appraisal. I paid half the appraisal price. I could not be happier with my purchase. The prices are great.

9 de mayo de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stunning diamond ring

Such an easy transaction. I love my emerald cut white diamond ring. Tons of compliments already. I will be doing business with them again for sure! Alma

23 de abril de 2018
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más