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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have used Usomo since 2012 and never had any issues that were not resolved quickly. The prices are fair and the system is easy to use and adjust when needed.

Valorada con 5 estrellas sobre 5

Looked at many VOIP services and kept coming back to Usomo. There customer service is great and they answer within a few rings. Positive service with English speaking people that understand me.... Ver más

Valorada con 5 estrellas sobre 5

Superb service. Have used USOMO for just under 2 years now and so pleased with everything have just upgraded to the top level package which comes with a superb handset and base station for a grea... Ver más

Valorada con 4 estrellas sobre 5

Honestly, I enjoy your service and your customer service is beyond greatness. Please accept my little gift of Four Stars. Many Thanks. Sharif

Información sobre la empresa

  1. Servicio de telefonía e Internet
  2. también en la categoría
  3. Operador de telefonía móvil

Información proporcionada por diversas fuentes externas

Usomo is a Voice over IP provider, offering a quality business-grade VoIP platform. A company with innovation at its heart, the Usomo platform is constantly evolving and offers a range of features as standard. Usomo offers a real alternative to traditional telephony methods.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

25 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(25)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great product and amazing service

Looked at many VOIP services and kept coming back to Usomo. There customer service is great and they answer within a few rings. Positive service with English speaking people that understand me.

Having expansion plans and will definitely be using them again.

Call plans prices are very very competitive against BT and XLN

1 de julio de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

I don't do normally write reviews when things "do what they say on the tin", but I'm really impressed by the Usomo service. The service just works, the provisioning was fast and the invoicing is transparent. The only suggestion I would make is that Usomo email out full set-up instructions, which in my case would have saved a call to tech support (who were extremely helpful).

31 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service and product

I used Usomo for my first VOIP line after re-locating my business back home to avoid the cost of installing another fixed BT line. Their service has so far been second to none and I'm so impressed I've added another VOIP line in my Workshop as well as my office. Greta vale and great service.

12 de noviembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick & simple

It took me a while before I ordered my new phone number as I thought it would take ages however it was very quick & simple to do.
I needed to divert my new number & Usomo website was very clear and easy to use.
Very happy with my decision to use Usomo.

8 de noviembre de 2015
Opinión espontánea
Logotipo de Usomo

Respuesta de Usomo

Good Morning Tracy,

Thank you very much for your wonderful review, your kind words are much appreciated by our team, who work tirelessly to ensure our customers receive the very best solution possible. We are delighted to hear how easy and quick the set-up was, and are pleased to hear that the website was easy to follow, and of great help to you.

Thanks,
The Usomo Team

Valorada con 5 estrellas sobre 5

Firs Class Service and Call Quality

Excellent help with porting my number over and the phone service and dashboard have so far all been impressive.

23 de octubre de 2015
Opinión espontánea
Logotipo de Usomo

Respuesta de Usomo

Hi John,

Thank you for your great review. We are delighted to receive your 5* rating, and comments concerning our customer service, and our VoIP solution. We strive to ensure customers are given as much help as they need, be that via our website, or through email or on the phone with our support team. It is important for us that we back up our solution, with a great level of support, and by ensuring these two go hand in hand, we are confident that customers will find the VoIP service for their business with us.

Our team appreciate your kind words, we hope you continue to enjoy the service, should you need any further assistance, we are always just a call or email away.

Thanks,
The Usomo Team

Valorada con 5 estrellas sobre 5

great service complicated to set up

Great service a bit complicated to setup

21 de agosto de 2015
Opinión espontánea
Logotipo de Usomo

Respuesta de Usomo

Hi Mark,

Thank you for leaving us a review, we a proud of the VoIP solution we have created, and for customers to rate it as 5* means a lot to our team. We believe we back up what is a top quality telecoms service, with great customer support, so, if customers have any issues with set-up or anything else along the way, our experienced team are there to advise, and guide them on best practice.

Thanks,
The Usomo Team

Valorada con 5 estrellas sobre 5

Good Support

I was happy to be able to speak immediately to someone who knew the technical details and could solve the issue. No runarounds or support ticket system, just immediate help when I needed it. Excellent.

6 de enero de 2015
Opinión espontánea
Logotipo de Usomo

Respuesta de Usomo

Hi Steven,

Thank you for taking the time to leave us a review. At Usomo we pride ourselves on not only having a great product to offer, but also backing it up with top class support. So when we get reviews such as yours about the service received, it is much appreciated. It is great to hear that you appreciate the support provided by our in-house technical team, and we look forward to continuing to provide you with the very best customer service.

Thanks,
The Usomo Team.

Valorada con 5 estrellas sobre 5

Superb communications provider!

Superb service.
Have used USOMO for just under 2 years now and so pleased with everything have just upgraded to the top level package which comes with a superb handset and base station for a great value price. Tried a couple of other voip providers before and none were satisfactory.

I wouldn't go anywhere else now for my business communications.

20 de agosto de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding customer service and excellent Website to help you move to VOIP

I finally decided to move to a VOIP phone for my business owing to the high charges imposed by the leading telecoms provider. I had used USOMO before and the quality of service I experienced before was excellent. A small issue I had was due to the name on my credit card being typed in wrong but the support staff at USOMO spotted this and fixed the problem in minutes.

I am delighted with their easy to use service and on my previous occasion the staff were able to solve my problem even though they did not know much about Yealink phones.

11 de noviembre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Does what is says on the tin

Its nice to know that in this day and age there is still a company that does what it says.
We were having problems with our previous supplier who changed ownership.
The problems could not get sorted which left us with no access to our control panel, so i cancelled the contract. Having spoke to Usomo before i knew where to turn.
From order to delivery 2 days and phones back up and running, initial set up problem but a quick phone call and the techi guys sorted it out very professionally.
We are already looking to expand the current system we have with them after only 1 week.
Great is the only word.

30 de mayo de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cool company, exactly what I needed

Having used their PAYG services I recently moved over to a contract... Fast deliver on handset and they transferred my PAYG number, it took a bit of time but got done with no fuss! All in all a great supplier!

24 de mayo de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient, helpful well run Company

The assistance in getting my voip set up and working was second to none. In addition if you buy your Voip phone from Usomo they will set it all up for you. I made the mistake of buying it elsewhere. Nevertheless the staff were really helpful at helping me to set up my Gigaset N300 to work with the number I have with them. For value for money you can't beat it, for help desk you can't beat it, for ease of use you can't beat it! So I'm giving Usomo my fullest recommendation and it's well deserved. In fact I'm going to port my BT numbers over to Usomo because they are willing and able to help. It's so refreshing to speak to a telecommunications Company who actually care.

12 de abril de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellent

Although my purpose was not reached to its goal, but the way I was dealt was excellent.

25 de marzo de 2013
Opinión espontánea

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