US Post Company Opiniones 228

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Renee provided outstanding customer service!! I first had to call and she was able to get an invoice and steer me in the right direction. She then answered any and all questions and was incredibly eff... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This Company is very reputable. My first time ordering for are Condo complex and we a very happy with are 4 unit mailboxes we chose. Had a damage one, was replaced immediately. Numbers and letters cam... Ver más

Información sobre la empresa

  1. Proveedor de buzones de correo

Escrito por la empresa

U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

228 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

The sales person was AWESOME!

The sales person...I don't remember her name....was super cool and patient. This is our first of about (9) more mailbox clusters we are going to purchase and the process was very easy and she was incredibly helpful.

25 de octubre de 2024
Valorada con 3 estrellas sobre 5

Need better CSR

Products are well made, but organization seems to be suffering. Was sent wrong stickers initially, then upon a supplemental order, items were sent to wrong address, and the representative just kinda shrugged

1 de septiembre de 2024
Valorada con 3 estrellas sobre 5

I don't like to be nickel and dimed

I don't like to be nickel and dimed. Do not like all the miscellaneous little add on charges for small items. I ordered a plaque to go with a mailbox to show my address. Price was displayed for the plaque, then had to add another $10.00 because I selected a standard post. Also, shipping charges are misleading. Was told shipping was $39.99 then after checkout saw another add on shipping charge for $19.99. So it looks like US Post Company charged an extra $19.99 just for taking the order. I selected US Post Company to order a Gains mailbox because the price was a little less than some other options, I found online. After having to pay for the shipping+extra shipping charge and all the little add on items, I think a better price could be found.

I will say the customer support navigating the website to find all the pieces was very good and helpful

10 de septiembre de 2024
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Respuesta de US Post Company

James, I have looked into your order. The double shipping cost is a mistake. I will give you a call and get this corrected.

Valorada con 5 estrellas sobre 5

I've had several phone calls following…

I've had several phone calls following up on the service I'm receiving. Nobody does that anymore. Sometimes it feels like they'd rather not know. Not Waste Mgmt., they have been available and have checked in on me many times. I'm very impressed with your business. Thank
You!

9 de agosto de 2024

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