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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Raman and his team were always a text or call away. Explained technical issues of shipping delays. Despite being a little late, the current shipping situation, I was happy with information. Once the c... Ver más

Valorada con 1 estrellas sobre 5

Very bad experience in V Revive Northlands mall, 55 main North Road, Papanui, Christchurch outlet. I bought a massage gun yesterday when I open unfortunately damaged one. Same Time I informed to the M... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The young man demonstrating the products at The Whangarei Home Show was very efficient and informative without being pushy (which is often a big turn off at these events). Delivery was very promp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After trying massage chairs from so many companies, I finally chose a V Revive chair—and I couldn’t be happier with my decision! The staff was incredibly friendly and helpful, and the chair came with... Ver más

Información sobre la empresa

  1. Tienda de insumos para masajes

Escrito por la empresa

A one-stop-shop for all your portable massage equipment. From foot massager to head massager, everything under one roof.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(60)

20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Extremely good service by there from…

Extremely good service by there from the team of chch. She explained my parents with such patience. The products are very high quality from Korea we decided to buy the da Vinci massage chair the installation was so fast and perfect. The delivery guys even took the rubbish away and explained my old parents everything how to operate. Glad to have bought from these guys and last i surely will reco5because of the service and product knowledge and variety of chairs they have

1 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

No pressure sale

No pressure sale.
The team was very nice in explaining all the difference in the massage chair and we had no pressure of buying after trying multiple models we id quite some research and compared multiples models and the price point these guys were overall best in terms of price and value for money . We bought the grand royal chair and it has already been to great use will surely suggest everyone anting to buy a chair these guys are the best

27 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Raman and his team were always a text…

Raman and his team were always a text or call away. Explained technical issues of shipping delays. Despite being a little late, the current shipping situation, I was happy with information. Once the chair had arrived in the country, they worked tirelessly to get it to me. Roman's commitment to customer service was outstanding. Well done.

26 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought omega massage char got a free…

I bought omega massage char got a free eye massager I use it all the time and fall asleep after work. Thank you Raman for great service and doing the best for me I love the stretch and heating feature. I am so so happy my friend also bought one from Raman after he saw my chair

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a great experience and service from…

Had a great experience and service from the team, very professional and knowledgeable about the product they sell and make sure customers know what they are buying is a right product for their use , highly recommended great work team and thank you for your service

30 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good experience while trying the chairs…

Good experience while trying the chairs at the showroom. We got our very first massage chair delivered today and its just a great relaxing device. Would love to thank the delivery team who were very cooperative and helped us get the chair to the 2nd floor and installed it with ease.

1 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service and an…

Terrible customer service and an incredibly stressful experience.

I waited almost 4 months in total for my massage chair, and for the last 2 of those months I was simply trying to get my money back. Instead of resolving the issue promptly, the company kept delaying everything with endless promises, changing timelines, and excuses. Every conversation ended with “soon,” “please wait,” or “we are working on it,” but nothing actually happened. They ignored emails, so I needed to go to the shop a lot of times.

Raman, the seller from V-revive, Riccarton Mall, Christchurch is especially good at talking people into buying the product and then continuously reassuring customers that delivery is “almost there” — “maybe tomorrow,” “very soon,” “already on the way” — while dragging things out for as long as possible instead of processing a refund.

To make matters worse, they initially tried to withhold part of my refund for so-called “free gifts” that had originally been promoted as complimentary bonuses during the sale.

I responded by formally refusing to pay for the gifts and attaching consumer protection information stating that a company cannot later charge customers for complimentary promotional items. After that, they dropped the issue and did not deduct any money from my refund.

To avoid any further arguments, I still returned absolutely everything they had given me — including the aroma candles and even the massage gun, which had already been used. Honestly, I expected them to tell me to keep at least some of it, but instead they happily took everything back without hesitation.

The whole experience felt extremely unprofessional and exhausting. Be very careful before purchasing from this company, especially if there is any chance you may need a refund later.

30 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with the service from V Revive

Very happy with the service from V Revive Massage Chair Company. The delivery team was punctual and handled the chair with great care during transport and installation. Setup was completed smoothly, and the staff patiently walked us through all the chair functions and features. Their after-service support has also been fantastic and very easy to deal with. Would recommend V Revive to others looking for a premium experience.

11 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

A bunch of scammers!

A bunch of scammers!! They took our money and didn’t provide the product. Have sent countless emails, rung, spoke to staff. Years of back and forth.Promised refund yet nothing. I have all the receipts and correspondence. Never trust these scammers. Comment if you would like me to privately send you proof

21 de agosto de 2025
Opinión espontánea

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