Ordered about 30sqm of Amorim cork planks; order process was simple and quickly agreed a convenient delivery day. Product looks great, a couple of packs were slightly damaged in transit but I was imme... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Katie was really helpful advising us of the best flooring option for our needs. Great selection and quickly found our ideal colour, look and material. The showroom layout with pull out drawers makes i... Ver más
La empresa ha respondido
I really like the v4 product, it’s high quality and looks great when fitted. Recently, I ordered some additional samples for another room and the follow up service from Jess was great. She answered al... Ver más
La empresa ha respondido
Great online purchasing procedures. Very quick and easy to carry out. I received the Rubio Accelerator bottles very quickly with no fuss. Haven’t used them yet but I’m sure they’ll be fine. The inclus... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre V4 Wood Flooring
Escrito por la empresa
Bring nature inside with beautiful wood floors and walls from V4.
Explore our extensive collections, featuring a wide range of wood flooring styles including plank, herringbone, and chervon designs, available in a wide range of tones and finishes to help you find the perfect match for your project.
Alongside our engineered wood ranges, we offer cork floor and wall collections, durable wood-effect SPC click vinyl flooring, stylish wooden wall panels, and more.
You can order unlimited free hand-sized samples directly from our website, making it easy to compare options from the comfort of your home. When you're ready, visit your nearest approved V4 retailer showroom to take the next step.
As one of the UK’s leading wood flooring brands, we’re also committed to reducing our environmental impact. All of our hardwood is responsibly sourced from well-managed, sustainable forests.
Información de contacto
V4 WOOD FLOORING, GREENBAYS PARK, CARTHOUSE LANE, GU21 4YP, WOKING, Reino Unido
- 01276 488099
- team@v4.co.uk
- v4.co.uk
Browse our collections
4,7
Excelente
256 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lovely unusual cork style flooring
Lovely unusual cork style flooring, delivered on time and in good condition - A1, thank you!
24 de marzo de 2026
Respuesta de V4 Wood Flooring
Thank you so much for your lovely feedback! We are so pleased to hear you are happy with the cork style flooring and that everything arrived in perfect condition.
Enjoy your new floor, and please don’t hesitate to reach out if we can help with anything further 😊
The samples came in time
The samples came in time , thanks for the love hearts .
A larger sample would have been better
27 de marzo de 2026
Respuesta de V4 Wood Flooring
Thank you for your feedback, I’m pleased the samples arrived in time! 😊
I appreciate your comment on the sample size and will feed this back. Larger samples are available to purchase via our website should you wish to see more of the product before making a decision.
Please do reach out if you have any further questions.
Respuesta de V4 Wood Flooring
Thank you so much for your kind feedback! We are really pleased to hear everything was quick, smooth, and just as expected 😊
Really simple process
Really simple process, easy ordering, fast shipping, good sample sizes to help with decisions
18 de marzo de 2026
Respuesta de V4 Wood Flooring
Thank you so much for your lovely feedback 😊
We are really pleased to hear you found the whole process simple and that the sample sizes helped you make your decision with confidence.
If there is anything else we can help with, please don’t hesitate to get in touch.
Really helpful and the free samples…
Really helpful and the free samples make it easy
24 de marzo de 2026
Respuesta de V4 Wood Flooring
Thank you so much for taking the time to leave us a review, glad to hear you found the service helpful and enjoyed the samples. Please don't hesitate to reach out if you need anything else from us 😊
Definitely visit this place, V4, if you're looking for quality and a great customer experience!
The sales person Amelie was professional and engaging with the presentation of all the products V4 have on offer. I would definitely push other people that are looking for quality flooring to pop in..
26 de marzo de 2026
Opinión espontánea
Respuesta de V4 Wood Flooring
Thank you so much for your lovely feedback! 😊
We are delighted to hear that Amelie made such a positive impression, she will be so pleased to read this. We really appreciate you recommending us to others looking for flooring.
If there is anything else we can help with, please don't hesitate to get in touch.
Amazing showroom and help
Jon helped me confirm my selection of plank flooring and gave me a large sample which will help me match the rest of the kitchen. It is a very peaceful and well designed showroom with all the options available in one place. It makes it so much easier to make a decision.
25 de marzo de 2026
Opinión espontánea
Respuesta de V4 Wood Flooring
Thank you so much for your kind feedback 😊
We are delighted to hear that Jon was able to help you with your flooring choice and that the larger sample has made it easier to coordinate with your kitchen. It is also lovely to know you enjoyed the calm showroom.
If there is anything else we can help with as your project progresses, please don’t hesitate to get in touch.
Very pleasant.Careful and clean worker.
4 de marzo de 2026
Respuesta de V4 Wood Flooring
Thank you so much! We are glad you were happy with the service 😊
Respuesta de V4 Wood Flooring
Thank you for your positive feedback! We are delighted everything met your expectations, from delivery through to product quality. We really appreciate you taking the time to share this.
Quick service
Quick service. Call to advise delivery was there and check for safe place to leave. Polite and efficient.
23 de febrero de 2026
Respuesta de V4 Wood Flooring
Thank you so much for your lovely review! We are really pleased to hear you found the service quick and that the delivery communication was helpful. We will pass your kind feedback on to the team 😊
Such quick delivery of our samples and…
Such quick delivery of our samples and some love heart sweets included in our order was a nice touch ☺️
5 de marzo de 2026
Respuesta de V4 Wood Flooring
Thank you for your lovely feedback! We are delighted your samples arrived promptly and that the extra treat was a nice surprise. We really appreciate you taking the time to share this.
Fantastic showroom and staff
Fantastic showroom and incredibly helpful staff! Highly recommend a visit!
17 de marzo de 2026
Opinión espontánea
Respuesta de V4 Wood Flooring
Thank you so much for your lovely review! We are so pleased you enjoyed your visit to the showroom and found the team helpful. 😊
Good attitude efficient helpfu Delivery is kind of slowl
The staff were helpful efficient and polite.The product hasn't arrived yet but I contacted before the item was due to arrive so I didn't wait in vain
3 de marzo de 2026
Respuesta de V4 Wood Flooring
Thank you for taking the time to leave us a review.
We are really pleased to hear that you found our team helpful, efficient and polite. We always aim to make the process as smooth as possible, so it’s lovely to hear this reflected in your experience.
We are sorry to hear that the delivery has felt a little slow. While we hold the majority of our products in stock at our warehouse in Surrey, there are occasionally times when a product is temporarily out of stock and a short lead time may apply.
If you need any further updates on your order, please don’t hesitate to get in touch, we would be very happy to help. You can reach us on 01276 488099.
Speedy sample delivery service
Speedy sample delivery service, and they are a good size too.
23 de febrero de 2026
Respuesta de V4 Wood Flooring
Thank you so much for your lovely review! We are so pleased to hear the samples arrived quickly and that you were happy with the size, we know how important it is to see enough of the product to make the right decision. Really appreciate you taking the time to share your feedback 😊
Respuesta de V4 Wood Flooring
Thank you so much for your lovely review, we are so pleased to hear you are happy with both the flooring and the delivery!
Very good level of service with prompt…
Very good level of service with prompt delivery. Would have perhaps benefitted from more precise delivery slot.
9 de febrero de 2026
Respuesta de V4 Wood Flooring
Thank you so much for taking the time to leave us a review, we really appreciate it. I’m pleased to hear you were happy with the service and prompt delivery 😊
We completely understand your comment regarding a more precise delivery slot. That’s really useful feedback, and we are always looking at ways to improve communication around deliveries, so will pass this on to the team.
Thank you again for choosing V4 — we hope you’re delighted with your flooring!
Very prompt service sending samples
Very prompt service sending samples. Great quality products.
9 de febrero de 2026
Respuesta de V4 Wood Flooring
We are so pleased to hear the samples arrived promptly and that you are happy with the quality of our products.
If you need any further advice or help as your project progresses, we would be more than happy to help!
Paid for A4 samples small tiny ones…
Paid for A4 samples small tiny ones came and then I contacted no response
28 de enero de 2026
Respuesta de V4 Wood Flooring
Hi Trudie,
We are very sorry to hear that you have not yet received the A4 samples that were paid for. We can’t see an email previously flagging this to us, so apologise that this is the first we are hearing of the issue.
We have now located the samples and arranged for them to be sent out tomorrow. Please accept our apologies for any inconvenience this may have caused.
Proceed with caution when it comes to…
Proceed with caution when it comes to V4’s Smoked White Oak products.
Whilst I was fully aware (and can accept) that there would be some variation in the colour due to this being a natural product, the variation on my laid floor is way beyond an acceptable tolerance.
My floor looks patchy and inconsistent, with huge variation in colour and finish plank to plank. Fair to say it’s a long way from the desired look. All too late now mind - a very expensive mistake.
1 de diciembre de 2025
Opinión espontánea
Respuesta de V4 Wood Flooring
Thank you for taking the time to leave your review.
Smoked products naturally exhibit greater variation in tone and character than non smoked floors, as the colour is achieved through a smoking process rather than a stain.
We recommend that installers always rack out a small area prior to full installation to allow client approval.
If the overall appearance is not approved at this stage, we are of course more than happy to accept the flooring back for a refund.
A very positive experience
The V4 showroom is very smart and well set- out, and you can see large samples of the flooring products, which are of excellent quality. Jon was very knowledgeable and helpful and gave us a lot of information about the products, as well as 4 well- sized sample pieces. Overall a really useful and positive experience.
26 de enero de 2026
Opinión espontánea
Respuesta de V4 Wood Flooring
Thank you so much for taking the time to leave such a lovely review.
We are really pleased to hear you enjoyed your visit to the V4 showroom and found the layout and large samples helpful. It’s great to know that Jon was able to share useful information and samples to support your decision-making.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.