Ordered about 30sqm of Amorim cork planks; order process was simple and quickly agreed a convenient delivery day. Product looks great, a couple of packs were slightly damaged in transit but I was imme... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Katie was really helpful advising us of the best flooring option for our needs. Great selection and quickly found our ideal colour, look and material. The showroom layout with pull out drawers makes i... Ver más
La empresa ha respondido
I really like the v4 product, it’s high quality and looks great when fitted. Recently, I ordered some additional samples for another room and the follow up service from Jess was great. She answered al... Ver más
La empresa ha respondido
Great online purchasing procedures. Very quick and easy to carry out. I received the Rubio Accelerator bottles very quickly with no fuss. Haven’t used them yet but I’m sure they’ll be fine. The inclus... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre V4 Wood Flooring
Escrito por la empresa
Bring nature inside with beautiful wood floors and walls from V4.
Explore our extensive collections, featuring a wide range of wood flooring styles including plank, herringbone, and chervon designs, available in a wide range of tones and finishes to help you find the perfect match for your project.
Alongside our engineered wood ranges, we offer cork floor and wall collections, durable wood-effect SPC click vinyl flooring, stylish wooden wall panels, and more.
You can order unlimited free hand-sized samples directly from our website, making it easy to compare options from the comfort of your home. When you're ready, visit your nearest approved V4 retailer showroom to take the next step.
As one of the UK’s leading wood flooring brands, we’re also committed to reducing our environmental impact. All of our hardwood is responsibly sourced from well-managed, sustainable forests.
Información de contacto
V4 WOOD FLOORING, GREENBAYS PARK, CARTHOUSE LANE, GU21 4YP, WOKING, Reino Unido
- 01276 488099
- team@v4.co.uk
- v4.co.uk
Browse our collections
4,7
Excelente
256 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Wonderful floor and showroom
29 de agosto de 2024
Opinión espontánea
Respuesta de V4 Wood Flooring
Thank you very much for taking the time to review your visit to our Surrey Design Centre. It is fantastic to hear about your positive experience and the team will be so pleased that they were able to help you understand the products, and discover some great options that could work for your home. If you need any further support or advice please don't hesitate to contact us.
Ordered samples arrived quickly
Ordered samples which arrived quickly, received notification in advance which ones were not available, great service.
15 de septiembre de 2024
Respuesta de V4 Wood Flooring
Thank you for sharing your positive experience. If you would like to discuss your selection with us please feel free to call the team on 01276 488099 or email enquiries@v4.co.uk
Respuesta de V4 Wood Flooring
Glad we could help, if you have any questions regarding your selection please don't hesitate to contact us
Sample sent within a week of request
Sample sent within a week of request. Very impressed
22 de agosto de 2024
Respuesta de V4 Wood Flooring
Thank you very much for taking the time leave your positive review. Please don't hesitate to contact us, should require any advice regarding your sample selection.
Samples.
Only ordered samples.
But they arrived as described very timely and well packaged.
Now working on decision whether to choose this type of flooring. Discussing with our builder.
Thank you.
17 de agosto de 2024
Respuesta de V4 Wood Flooring
Hi Jennifer, Thanks for sharing your positive experience. If you would like to discuss your selection with us please feel free to call the team on 01276 488099 or email info@v4.co.uk, we are here to help with any technical questions you may have.
Ordered a sample twice and both haven’t…
Ordered a sample twice and both haven’t showed up
7 de agosto de 2024
Respuesta de V4 Wood Flooring
Dear Charlotte
I am so sorry you haven’t received your free sample selection. We aim to dispatch our samples within 1 working day using a Royal Mail 1st class service. So delivery should have be within 2 working days of your dispatch confirmation. Your free sample order will be resent today on an overnight special service to be with you tomorrow. Once again we apologise for the inconvenience caused.
Yours Sincerely
Richard
A flooring dream retail experience
I had a great experience at the v4 showroom near Woking. It’s a fabulous building and so well thought out in terms of the different display options for flooring to help aid a decision. It was so refreshing to have such helpful and knowledgeable care and guidance - if only all retail experiences could be like this! Thank you
6 de agosto de 2024
Opinión espontánea
Respuesta de V4 Wood Flooring
Dear Emma, thank you very much for reviewing your experience at our Surrey Design Centre, we are always pleased to hear a visit has been worthwhile. Please don't hesitate to contact us, should require any further assistance.
Just ordered one sample.
Just ordered one sample.
Ve order to be fitted by local partner, Welland Floring.
3 de agosto de 2024
Respuesta de V4 Wood Flooring
Thanks so much for sharing your positive feedback. If you should require any further assistance from the team at V4 please don't hesitate to contact us.
Wonderful Parquet herringbone flooring
This is top quality from the moment the first perfectly packed box of flooring is opened to seeing a thing of beauty which is the completed floor.
Superb in every way.
2 de agosto de 2024
Respuesta de V4 Wood Flooring
Hi Steve, thanks you so much for taking the time to review your positive experience, we are so glad you are happy with your chosen floor and please don't hesitate to contact us, should you require any further assistance.
Great service and Quick Delivery
Great service. Quick delivery. Quality products. A+++++
27 de julio de 2024
Respuesta de V4 Wood Flooring
Thanks so much for reviewing our free sample service, if you should have any questions regarding your selection please don't hesitate to contact us.
Respuesta de V4 Wood Flooring
Thanks so much for reviewing our free sample service, if you should have any questions regarding your selection please don't hesitate to contact us.
Still haven't received the samples
24 de julio de 2024
Respuesta de V4 Wood Flooring
Dear Sian
I am sorry you haven’t received your free sample selection. We aim to dispatch our samples within 1 working day using a Royal Mail 1st class service. So delivery should have be within 2 working days of your dispatch confirmation. Your free sample order will be resent today on an overnight special service to be with you tomorrow. Once again we apologise for the inconvenience caused.
Yours Sincerely
Richard
Respuesta de V4 Wood Flooring
Thanks Rachel
Ordered a few samples of Engg wood and…
Ordered a few samples of Engg wood and they came quickly. Great choice or product and we'll shortly be ordering for our whole Ground floor.
7 de julio de 2024
Respuesta de V4 Wood Flooring
Fantastic and thank you so much for reviewing your free samples!
Outstandingly positive experience
I needed a small amount of flooring for a repair job. From the outset, I was given outstanding help by V4 in terms of sending a sample, giving a recommendation re a repair specialist, and finally supplying and delivering a small quantity sufficient for the job.
I have never before encountered such a high degree of helpfulness given so willingly and with considerable charm too. Highly impressed by V4.
15 de julio de 2024
Opinión espontánea
Respuesta de V4 Wood Flooring
Hi David
Thanks you very much for taking the time review your experience with our customer service team. So pleased we were able to help, if you require any further assistance, please don't hesitate to contact us.
Respuesta de V4 Wood Flooring
Your very welcome, thanks for the review!
Easy ordering of samples and delivery…
Easy ordering of samples and delivery next day
10 de julio de 2024
Respuesta de V4 Wood Flooring
Hi Sean, Thank you very much for taking the time to leave your positive feedback
V4 Cairngorm engineered wood floor.
We bought the V4 Cairngorm engineered wood floor for our house, to replace the carper at the first floor and we couldn't be happier. The colour and finish of this floor is amazing and the team at V4 has answer all our questions promptly. Amazing products and amazing company!
3 de julio de 2024
Respuesta de V4 Wood Flooring
Hi Stefi, thanks so much for taking the time to review your new floor and your positive experience with V4. If there is anything else we can help with please don't hesitate to contact us.
Sample not yet received
I can't give a review unfortunately as I haven't yet received the sample!
Many thanks for prompt reply, will await sample.
7 de julio de 2024
Respuesta de V4 Wood Flooring
Dear Annette, I am sorry you haven’t received your free sample selection. We aim to dispatch our samples within 1 working day using a Royal Mail 1st class service. So delivery should be within 2 working days of your dispatch confirmation. The sample department will investigate your order first thing Monday and organise a re- delivery on an overnight service for you. Once again we apologise for the inconvenience caused.
Yours Sincerely
Richard @V4
Super service and customer care so far.
We received our samples today and it really helped in us making a decision on the right type and tone of flooring to choose. The flooring can look so different in different positions and lighting.
The service is excellent and we are absolutely 100% confident of our choice based on the information and quality of the products received so far.
Thank you. I will certainly update the review once again as soon as it has been completed.
4 de julio de 2024
Opinión espontánea
Respuesta de V4 Wood Flooring
Fantastic, we are so pleased your selection was helpful. If you can we advise that you now visit one of our nationwide retail partner showrooms, where you will be able to see large format samples of you choices. You can find your nearest showrooms here https://www.v4.co.uk/stockists/
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.