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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I took a boat tour, and it was overcrowded and uncomfortable. The boat was packed with tourists, leaving little space to move around or enjoy the views. The commentary was difficult to hear over the n... Ver más

Valorada con 1 estrellas sobre 5

The management is self centered and greed appears to be the motivation. The owner or head guy Steve uses employees and owners then kicks them to the curb not doing the right thing. His employees take... Ver más

Valorada con 1 estrellas sobre 5

Do not rent from this company. My husband and I rented Old Hickory Lodge in Gatlinburg TN, for a Christmas family reunion. Three if our grandchildren, and 1 adult in our family were bitten by bedbu... Ver más

Valorada con 1 estrellas sobre 5

We booked a property through VRBO in January 2021 for a trip in March 2021. Received a confirmation from VRBO on March 13th only to get a TEXT message from Resort Rental Pros telling us that our reser... Ver más

Información sobre la empresa

  1. Alquiler de vacaciones
  2. Agencia de viajes

Información proporcionada por diversas fuentes externas

Headquartered in Ponte Vedra Beach, FL, Vacation Rental Pros offers family- and pet-friendly vacation rentals in your favorite areas of St. Augustine Beach, Palm Coast, Ponte Vedra Beach, Sarasota & Siesta Key, Orlando, Kissimmee, Ft. Myers Beach, and Venice, FL, as well as Hilton Head, SC and the Smoky Mountains and Gatlinburg, TN.


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

361 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

customer service

Awesome customer service when we reserved the house ( the lady was very helpful) and once we arrived. Had an issue with the hot water however it was rectified the same day we notified the rental company. Thoroughly enjoyed our time on the Palm Coast for Christmas.

31 de agosto de 2016
Opinión espontánea
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We're glad you enjoyed your Palm Coast holiday!

Valorada con 4 estrellas sobre 5

good deals, fast and friendly service

We stayed in a condo in Lovers Key Florida. Check in was easy with the Vacation Rental Pros local office. The condo was as presented on website and we will definitely stay there next year. Overall very pleased with pricing , service and accommodations.

30 de agosto de 2016
Opinión espontánea
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Thanks for your feedback Ralph!

Valorada con 5 estrellas sobre 5

Bill & Donna Saginaw Mi

Was very impressed with the place we stayed very clean and had a wonderful time. Everyone was very friendly . The minute we got there I called and rebook Looking forward to being there again this year

30 de agosto de 2016
Opinión espontánea
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See you next time! Happy vacationing!

Valorada con 5 estrellas sobre 5

2015 Vacation Stay/Confirmation

Our stay at the vacation of our choice last year - in fact the last 5 years - has been totally great

30 de agosto de 2016
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Fantastic! We'll see you next time!

Valorada con 5 estrellas sobre 5

Hospitality at its finest

My family and I have stayed in Palm Coast with VRP they have always been very courteous been on top of any problem we had. We've felt right at home. This is the first year we haven't had a family reunion. But next year we will return. We've had 4 glorious years of memories and can't wait to make.

30 de agosto de 2016
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We'll see you next time, Willie!

Valorada con 5 estrellas sobre 5

Winter vacation

Always found vrbo to be the best, have used this site for our last 3 vacations and never had a problem, always had a great time

30 de agosto de 2016
Opinión espontánea
Valorada con 4 estrellas sobre 5

Vacation rental

The house that we rented was great, described well and very clean. When I recently contacted VRP to try to get some information about a house just down the street from our previous rental the agent seemed reluctant to try to contact the owners for the information I requested. That is the only reason for the 4 star rating. Otherwise it would have been a 5.
Hopefully we can get this issue resolved soon.

30 de agosto de 2016
Opinión espontánea
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Respuesta de Vacation Rental Pros

Gary, thanks for your input. We are reaching out via email to get your next reservation handled.

Valorada con 4 estrellas sobre 5

Cinnamon Beach Condo

The condo and pools and workout room were fantastic. Beach was rocky with pebbles unlike most Glorida white sand beaches. Only issue was at checkin when door handle broke after I entered resulting in my being trapped inside and family with dogs stuck outside until a locksmith came to fix the door. After 8 hour drive, this was a bad start for vacation. This should have been fixed since it was obviously broken before we arrived.

30 de agosto de 2016
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We're glad you enjoyed the condo Patricia!

Valorada con 4 estrellas sobre 5

Ultimate Views

Condo was very nice. A few issues with patio slider and the patio furniture was rusty, really not usable. You cannot beat the views from the fourth floor though...outstanding! The pool is gorgeous but no real access to the ocean unless you are nimble enough to balance over larger rocks/boulders to get to the ocean. Again, killer views, no easy access to ocean.

30 de agosto de 2016
Opinión espontánea
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Glad you enjoyed the view Margie!

Valorada con 5 estrellas sobre 5

great place to stay

Its easy to rent, and great customer service

30 de agosto de 2016
Opinión espontánea
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Respuesta de Vacation Rental Pros

Thanks for the note!

Valorada con 5 estrellas sobre 5

Wonderful Experience!

What I like most about Vacation Rental Pros is the fact that each rental is supplied with starter products. We really didn't have to bring much of anything as far as the essentials go (t.p., paper towels, soap, etc.)!

30 de agosto de 2016
Opinión espontánea
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Respuesta de Vacation Rental Pros

Thanks for the feedback Brenda!

Valorada con 5 estrellas sobre 5

Service With A Smile

When searching for a company to help you find the perfect vacation spot - there is none better than Waterfront Rentals. Their help is excellent and their concern for your desires are top notch. Pleasant émployees make satisfied customers!!

30 de agosto de 2016
Opinión espontánea
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Glad you enjoyed the view, Sharon!

Valorada con 5 estrellas sobre 5

Everything convenient

Followed up to make sure everything was ok

30 de agosto de 2016
Opinión espontánea
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Respuesta de Vacation Rental Pros

We're glad your trip was easy-peasy, John!

Valorada con 4 estrellas sobre 5

Thanksgiving in Palm Coast

All 26 of my family members retreat to Palm Coast for Thanks Giving and I have used Vacation Rental Pros, because they make it very easy to find the space that we need.
They are truly professional in the service they provide.
They are very helpful in coming up with options to accommodate my family and guest and the rates are reasonable for the accommodations that are provided.
I would only suggest that you inquire about the latest updates that may have taken place from year to year.

30 de agosto de 2016
Opinión espontánea
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Respuesta de Vacation Rental Pros

Thanks for your input! See you next year!

Valorada con 5 estrellas sobre 5

Cozy Cottage

Excellent rental company and property in Flagler Beach. We've stayed at several of their properties over the last 5-6 years and enjoy every week we're at the beach. We never have any issues and never want to go home!

30 de agosto de 2016
Opinión espontánea
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Respuesta de Vacation Rental Pros

We'll see you next time at the beach, Alison!

Valorada con 5 estrellas sobre 5

Smokey Mountain Retreat

Everything was great! The cabin was clean. There was a hot tub on the back porch. There was a jacuzzi in the bedroom. We have stayed in the same cabin for 3 years and plan to stay again this year.

30 de agosto de 2016
Opinión espontánea
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Respuesta de Vacation Rental Pros

Awesome Roger and Phyllis. We look forward to your next trip!

Valorada con 4 estrellas sobre 5

St George Island - old Florida home

The house was definitely "old Florida". Built in the 1960s it showed its age. The toilets ran 24/7 and the sinks clogged but the view was worth any plumbing issues. The sun room on the back of the home let nice breezes in and once again the view was perfect. The house sits steps away from the beach and water. The beach was never crowded. We felt
like we had our own piece of paradise for a week. We didn't have any issues or concerns at all with renting through VRP and the free beach equipment came in very handy and was appreciated.

30 de agosto de 2016
Opinión espontánea
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Respuesta de Vacation Rental Pros

We're glad you enjoyed St. Augustine! See you next trip.

Valorada con 5 estrellas sobre 5

Perfect vacation!

My adult children and I spent a perfect week in a beautiful house . Everything was as described . The pictures didn't do the house justice . The only problem we had was the very busy road, and trying to get out . The bushes were overgrown and it was dangerous being unable to adequately see . Would have loved to visit again but the house isn't available . We have chosen a condo in St. Augustine this time and are excited about the our upcoming stay !

22 de agosto de 2016
Opinión espontánea
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Respuesta de Vacation Rental Pros

Karen, we'll see you next time at the beach!

Valorada con 3 estrellas sobre 5

Loved the location

The property itself has a good location. It was not that far from the beach and steps away from the pool. We enjoyed the family atmosphere and the privacy. Our property was unfortunately in need of some updates and some repairs. We would like to return ne t summer but not stay at this property. We loved being in walking distance to the marina and the lighthouse. It was a beautiful island.

15 de agosto de 2016
Opinión espontánea
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Respuesta de Vacation Rental Pros

Ron and Susan, thanks again for your feedback. We count on guests like you to give candid input so we can continually improve. I trust our email communications will be a satisfactory resolution for you. Thanks again.

Bethany
VRP

Valorada con 4 estrellas sobre 5

We kept trying -! be selective

We have tried 5 houses in 5 years, but found very different standards in each. As we became more savvy in our choice making, we got better at choosing a house. The bottom line is the bottom line. In other words price matters. Don't believe the number of guests that can comfortable sleep in a house if your group is all adults, unless they are willing to share double beds or sleep on pull out couches.

14 de agosto de 2016
Opinión espontánea
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Respuesta de Vacation Rental Pros

Holly, thank you for these candid details! We appreciate you taking the time to give this useful feedback. We'll see you next time!

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