A good price and good fast delivery service. When only part of the order initially arrived, the email response was quick and the rest of the order arrived an hour or two later. I don't like headaches... Ver más
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Consulta las opiniones de los clientes
Speedy delivery of suitcases. Pleased with quality of Bric luggage but haven’t actually tested them yet. Was a little alarmed to read Bric only guarantee for lifetime if bought from them directly …... Ver más
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Excellent ordering, follow up and delivery! Both Samsonite upscape cases came well packaged and as ordered. What I thought cwas a bit"stingy" was considering the cases were medium/premium cases only... Ver más
La empresa ha respondido
Great price and fast delivery, would definite use Valise again. Lovely Samsonite cases- incredibly light and so easy to walk with. Great to spot at the baggage reclaim. Love the colour but wouldn’t ch... Ver más
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Información sobre la empresa
Escrito por la empresa
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Información de contacto
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 30% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent piece of luggage
Excellent piece of luggage. Sorted security code/lock out easily. Looks a well made and practical option for longer trips - very big case, internal dimensions are very generous.
Took 3 days from order to delivery but very satisfied with the service. Thank you.
Really good service 👍🏻
Really prompt dispatch. Lovely product. When it transpired that I’d bought the wrong size, was able to process refund/new purchase quickly and easily. 👍🏻
Top website and customer service…
Top website with clear and sleek navigation and extremely helpful customer service. I couldn’t recommend them enough.
Review
From online order to delivery everything was smooth and easy. Just how you want it.
Fantastic Experience!
I recently ordered from Valise, and I am incredibly impressed. The entire ordering process was smooth, and my luggage arrived the very next day. They really exceeded my expectations. The price was reasonable, really good value. Highly recommend!
Great experience with Valise
They - and in particular Tom - went above and beyond to make an exchange for me when my lovely retirement present was the right suitcase (in the wrong size). Thx Valise.
Product was delivered on time at a…
Product was delivered on time at a great price.
Very helpful staff when I had to…
Very helpful staff when I had to contact them about a problem with my order. All resolved very quickly
Product is fine
Product is fine - I ordered the sand colour first but it doesn’t go with my outer clothes so I ordered the black which is fine.
However, I have-still not received my refund for the sand one??
Excellent customer service
Excellent customer service. I contacted the team to ask if I could cancel an order before it was dispatched, as I had decided to keep a similar suitcase I had purchased earlier. They replied almost immediately and processed the cancellation without any hassle.
Fast, helpful, and efficient service. It's refreshing to deal with a company that responds so quickly and makes things easy for customers. Thank you!

Respuesta de Valise Luggage
Quick Delivery
Order turned up next day after ordering early afternoon the previous day. Cases well packed and exactly as described. All good!

Respuesta de Valise Luggage

Respuesta de Valise Luggage
Excellent customer service especially…
Excellent customer service especially as I had ordered the wrong item. Service and delivery were very good as was the returns process - this being needed due to my own errors!. Thanks for a great service.

Respuesta de Valise Luggage
Excellent ordering
Excellent ordering, follow up and delivery!
Both Samsonite upscape cases came well packaged and as ordered.
What I thought cwas a bit"stingy" was considering the cases were medium/premium cases only one "Free" Retreev luggage tag. But Hey Ho that's the way it goes, have to remember the next time.

Respuesta de Valise Luggage
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