A good price and good fast delivery service. When only part of the order initially arrived, the email response was quick and the rest of the order arrived an hour or two later. I don't like headaches... Ver más
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Consulta las opiniones de los clientes
Speedy delivery of suitcases. Pleased with quality of Bric luggage but haven’t actually tested them yet. Was a little alarmed to read Bric only guarantee for lifetime if bought from them directly …... Ver más
La empresa ha respondido
Excellent ordering, follow up and delivery! Both Samsonite upscape cases came well packaged and as ordered. What I thought cwas a bit"stingy" was considering the cases were medium/premium cases only... Ver más
La empresa ha respondido
Great price and fast delivery, would definite use Valise again. Lovely Samsonite cases- incredibly light and so easy to walk with. Great to spot at the baggage reclaim. Love the colour but wouldn’t ch... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Información de contacto
4,7
Excelente
538 opiniones
Invita a los clientes a opinar
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Ha contestado el 30% de las opiniones negativas
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Great service
Great product, competitive price and fast delivery. Very pleased.
30 de diciembre de 2025
Quick efficient and timely service
30 de diciembre de 2025
Not received this item yet
4 de enero de 2026
Great products and service.
The wedsite was great and the products are excellent. Even though I was informed the bags I ordered would arrive in 3-4 weeks, I had them delivered in 2 days.
When DPD didn't deliver both bags, a quick email resolved the issue and the second bag was with me in 2 days.
I would shop here again.
28 de diciembre de 2025
Respuesta de Valise Luggage
Thank you for taking the time to leave us such great feedback!
Really happy with my new case.
Really happy with my new case and its delivery time.
It's a very sturdy but lightweight duffle case which I reckon will last a good length of time. Great features and lots of pockets.
2 de enero de 2026
Respuesta de Valise Luggage
Thank you for taking the time to leave us such great feedback!
Right product good price early delivery
2 de enero de 2026
Great deal arrived quickly no issues.
30 de diciembre de 2025
Ordered and delivered impeccably within…
Ordered and delivered impeccably within one day.
Product as expected at a very competitive price. Thank you
30 de diciembre de 2025
Respuesta de Valise Luggage
Thank you for taking the time to leave us such great feedback!
It was of a different colour than the…
It was of a different colour than the one I ordered .Moreover the packaging was damaged and seemed as if it was a returned suitcase.
28 de diciembre de 2025
Sent me the wrong size suitcase
Sent me the wrong size suitcase. Then sent the replacement to the wrong address. Didn't mind particularly as these things happen. However, I didn't appreciate the snooty email from Tom implying I was somehow liable for an additional delivery fee...why would you try and pick up a suitcase from an address different to the one you sent it to? Lost three mornings over the xmas/new year period waiting for delivery/pick ups. No apology for the inconvenience was forthcoming.
31 de diciembre de 2025
Opinión espontánea
Luggage accurately described
Luggage accurately described, delivered on time at an excellent price
28 de diciembre de 2025
Super delivery and price to product…
Super delivery and price to product value.
2 de diciembre de 2025
The £200 suitcase was left on my…
The £200 suitcase was left on my doorstep despite there being no one in to accept it. I'm surprised that such an expensive item would simply be left without signed-off delivery.
28 de noviembre de 2025
Need to up customer service game
It took 4 days for my backpack to arrive when i paid for next day delivery. Issue is i had to call up to chase just to be told only warehouse have in stock and first option i was given was a refund! They just couldnt be bothered to resolve issue. No names given.
4 de diciembre de 2025
Late delivery and inaccurate timescales
4 de diciembre de 2025
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