Valla Opiniones 

148
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The two people involved in my case were excellent. They explained things simply and clearly in a friendly and supportive way. I felt they listened to my concerns and that my case mattered to them. Ove... Ver más

Valorada con 5 estrellas sobre 5

Valla was really useful. Knowledgeable about the law, and supporting you with your objectives, they give you a useful reality check and genuine support through the process. A fantastic resource for an... Ver más

Valorada con 5 estrellas sobre 5

I represented myself in a workplace dispute, and Valla has been a valuable resource. The whole team is responsive and empathetic, with a can-do attitude. I would recommend Valla to anyone who wants to... Ver más

Valorada con 5 estrellas sobre 5

I have been extremely pleased with the service received and value for money. Thank goodness organisations like this exist, because I could certainly never afford legal representation costs. Valla e... Ver más

Información sobre la empresa

  1. Servicios legales

Escrito por la empresa

Valla is a DIY platform for people who want to resolve an employment issue but can’t afford a law firm. Use Valla to collect evidence, figure out what you want, create legal letters and get your employment issue sorted. Valla is 100% confidential and uses bank-level security to protect your private data.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

148 opiniones

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4,8

Todas las opiniones

(148)

57 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Seminars & letter templates

Great focused online seminars on very relevant topics which certainly helped with my concerns & anxieties. I also used several of the VALLA template letters, which were excellent . 🤩 Cheers and thank you to everyone at VALLA, your all doing an amazing job.

20 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing support and advice

I received amazing support and advice leading up to my preliminary hearing. Could not have done it without them and will definitely use them again. Would recommend 100%

3 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent support

As someone who successfully navigated a tribunal case after attending several free webinars, I cannot overstate the value I gained throughout. The webinars provided me with invaluable insights into the tribunal process, making a complex and overwhelming journey far more manageable.

If you’re feeling isolated or unsure of where to start, I highly recommend signing up for one of their live webinars. Their tools and resources, particularly for structuring the ET1 form, are outstanding. I wish I had discovered them sooner—it would have saved me significant time and effort, as the ET1 is such a critical document for outlining your claims.

This organisation’s support is truly empowering, and I’m incredibly grateful for the guidance they provide

7 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service for those who need support and guidance

Fantastic service for those who need assistance with all matters relating to employment matters such as unfair dismissal, discrimination at work etc.

Jade and Michelle and Ralph were all fantastic and supportive when I needed them. Would not hesitate recommending the Valla platform to anyone needing guidance and support. They are fantastic are what they do.

4 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fab service - Highly recommend

I had to submit an ET1 within a few days and came across Valla on a platform where a number of people had highly recommended this company. I loved discovering what they offer and felt it was a good support service so contacted them for support as I had a tight timeline, I had a prompt response and the team reviewed my document and came back to me with lots of helpful feedback. I am grateful for their support and I felt it was money well spent. I only booked for the 1 hour coaching. I will continue to use this company for support and believe this is a great cost effective service to help people during difficult times.

28 de noviembre de 2024
Opinión espontánea
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Respuesta de Valla

That is brilliant to hear! So glad Valla could help. And thank you for taking time to leave us a review, we really appreciate it :)

Valorada con 5 estrellas sobre 5

Valla. The Master Splinter for all litigants in person!!!!

Valla supported me for well over a year and enabled me to be a litigant in person for my ET claim, which ultimately I settled out of court for the full compensation amount requested. The service is outstanding, particularly the one-to-ones with qualified practitioners such as Smaira. The information and support I gained from Valla gave me the confidence and courage to keep going with my claim. The tools and no-nonsense approach to feedback regarding my PH, bundle and Witness statement documents were fantastic value for money. Being able to document events in the timeline and upload evidence to build my case was invaluable and so straightforward to use. Webinars and YouTube content from Valla added credence to my campaign for justice and authenticity to my communications. You are in safe hands and feel seen and heard by Valla.

1 de octubre de 2024
Opinión espontánea
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Respuesta de Valla

Thank you for taking time to share this, Jen : ) It's really great to get this feedback, I'll make sure the team see this. Best wishes!

Valorada con 5 estrellas sobre 5

Excellent support

Excellent support, service and most importantly, advice.

I can not recommend Jade and the support team highly enough. There was always somebody available and emails were answered quickly and efficiently, even over the weekend.

My legal coach, Anna, was highly skilled and knowledgeable yet friendly and down to earth. She guided me with expertise and gave me the confidence to represent myself.

The whole experience could have been so much harder for me without the valued support of Valla.

I would highly recommend this company to anyone seeking a legal coach for a tribunal.

1 de noviembre de 2024
Opinión espontánea
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Respuesta de Valla

It's wonderful to hear you had a great experience with Valla. Thank you for taking time to leave us review : )

Valorada con 5 estrellas sobre 5

A kind, caring and punctual team.

I truly appreciate the heart behind why Valla is doing what they are. I also really appreciate giving those that may not be able to afford the support of lawyers and solicitors a way to gather information, record and collect evidence, as well as seek expert advice. Everyone I have personally been in touch with on the team (whether through paid or unpaid means) has been kind, understanding and empathetic. I personally recommend Valla, and hope to continue to support them on their journey. I also wish you (the reader) well should you be pursuing a case as you're reading this.

12 de noviembre de 2024
Opinión espontánea
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Respuesta de Valla

Thank you. That's so lovely to hear. We really appreciate your support and feedback <3

Valorada con 5 estrellas sobre 5

Much needed and invaluable help

I cannot express how invaluable the coaching sessions purchased from Valla.uk were during my employment tribunal process and how excellent value for money they are. Three and a half years into my case, I was none the wiser and had no clue where I stood. My ex-employer had seized the opportunity of a judicial mediation to threated to sue me for costs and bankrupt me! I was in a state of panic and I purchased the coaching package and was assigned a solicitor named Michelle, and from the very first session, Michelle jumped right in and had answers for me from the very first few minutes into my first session. She was not only friendly and supportive but also refreshingly direct. She didn’t sugar-coat anything, which was exactly what I needed. Her honesty allowed me to have a clear and accurate understanding of where I stood, and that clarity made all the difference in how I needed to approach my case.
The concept and mission of this company is truly remarkable. They’ve created a service that is both empowering and practical for those of us navigating the tribunal system without legal representation. Representing oneself in an employment tribunal can feel overwhelming and disorienting, but having this kind of tailored guidance gave me the confidence and knowledge I desperately needed to move forward. Their support bridges the gap for those who might otherwise feel lost or unsure about how to advocate for themselves.
I am deeply grateful for the help I received, and I wholeheartedly recommend their services to anyone who needs practical, honest, and compassionate support in their legal journey. I strongly believe Valla.uk is a lifeline for people like myself facing the daunting prospect of self-representation.

15 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Valla’s help made all the difference

Dear Valla Team,

I am writing to express my sincere gratitude for all the help and support you have provided throughout my case. When I first joined Valla, I had little understanding of my rights, but thanks to your guidance, I was able to navigate the complexities of my situation.

Your assistance with my ET1 and the invaluable coaching sessions significantly boosted my confidence, enabling me to stand up for my rights. Although I ultimately decided to accept a settlement offer of £60K from the respondent, rather than proceed to the final hearing, this decision was driven by my need to prioritise my mental health and overall well-being. While I firmly believe my case was strong, my struggles with anxiety and depression made this the best choice for me.

I am deeply appreciative of the work Valla does for people like me, who may otherwise be unaware of their legal rights, Your support made all the difference.

Thank you again for everything.

4 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Employment law’s best kept secret !

Employment law’s best kept secret !
I only found Valla on YouTube a month before the endpoint of a very stressful process.
I wish I had found them sooner. As many others have said, Jade’s upbeat, supportive email responses to initial enquiries and any other questions about the booking process or availability are so comforting and empowering.
The support I received from Anna - the Coach allocated to me - was fantastic and completely tailored to the exact help I needed, on the specific element or document I needed assistance or translation with.

Being able to access remote coaching in the evening in the middle of a hearing process was invaluable as things change on a daily basis and the coaching becomes even more valuable when it can be adapted to meet the needs at a specific point in time rather than something that has been set in place before a hearing begins.

And let’s not get even into the costs .. the whole legal system completely discriminate against anyone on a low or even a standard income, for whatever reason, so the coaching from Valla is even more invaluable and really fairly priced.

I actually think it’s criminal that I’ve had to find Valla through my own research and cannot fathom the dearth of signposting to such a valuable service, other than possibly the influence of the outdated, overpriced, financially exclusive British legal system, which despite its advertised accessibility via the tribunal service, is ABSOLUTELY not geared up to support litigants in person, let alone LIP with disabilities.

Awesome company and people, highly recommended, thanks Jade, Anna and Danae.

29 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you…. Invaluable service

I just wanted to say a huge thank you for your help and pointers.

Your communication was efficient and very welcomed even if it was just the acknowledgment initial email.

The form it’s self where you can select and categorise your issues was simple, straightforward and self explanatory with easy to understand explanations and tips. The drop box where you can chose your issue and the relevant act that it refers too is an absolute god send as someone who is completely lay in laws and Acts this has been immensely helpful.
I am somebody who is slightly dislexic so being able to use your online form to be able to put what I want to say into bite size paragraphs has been really helpful.
Being able to save the form and return to it was a welcome relief because it’s too easy to waffle and try and get it done.

The timeline was absolutely helpful especially managing to put times and dates in and work in a chronological order. This was also conducive to remembering key events that could have been overlooked or forgotten.

Overall the help and information from yourselves and the tik tok videos has been has been absolutely imperitive in helping me put together the information needed for this to be taken seriously. I think a lot of people put up and shut up with companies bad behaviour because of scary words like ‘solicitors and tribunals’ because average joe cannot afford legal advice - which starts at £300 for the hour!!! Your service is actually invaluable.

Lastly thank you guys again I shall definitely be recommending your services and tik tok videos. You really are invaluable.

6 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I contacted Valla after emailing them…

I contacted Valla after emailing them just before a final hearing. They got back to me instantly. They gave me valuable assistance and support which we needed. Valla are incredibly professional and human. I 100% recommend this service to anybody who needs a helping hand or some direction.

9 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you so much to the Valla Team

Thank you so much to the Valla Team. My experience started with Valla way back in January 2023 when I needed help with the start of my tribunal claim, until June 2024. The whole experience using this self representation service has been incredible. From the monthly support group, to the webinars, coaching packages and paperwork templates- the service and support through the extremely daunting employment tribunal experience has been flawless. I wholeheartedly recommend Valla.

26 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Valla’s online live on Tik Tok were so helpful

Valla’s online live on Tik Tok were super to help with advice and really interactive to support through my tribunal process. I never paid anything but it was so helpful to know that if I was unsure of something that I could pop online and ask and have a conversation and support. Thank you.

16 de agosto de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Valla is certainly a genuine advocate…

Valla is certainly a genuine advocate for those undergoing Employment issues in the workplace. I believe the intention is good and motivation in helping those in need is there. More and more organisations like these should exist. Where I think it could add value is to have specialists who can provide guidance on specific complex claims such as in Discrimination Claims. My coach was good and worked with the best of their abilities and to the best of knowledge. There was uncertainty, however, once we were deep into the paste, in determining whether the claim would have prospects at the FH or not. It was a "first of its kind" and "very complex", which is fair enough. Although my confidence level about my claim having reasonable prospects of success was quite high before reaching out to Valla and due to the strong evidence I had, I felt I needed more 'confirmation' thereafter. This is not necessarily down to the coach. Absolutely not. I think they were very good on matters they knew and had faced before and their advice helped in moving some things forward in the process. But I think the issue was more in the allocation of coaches with the relevant exposure to a certain claim! I don't know how the selection process is done internally but I believe that whoever reads the summary of the case, and everything that may have been uploaded on the portal, the file should then be routed to the 'correct' coach for the sake of relevance and optimisation as opposed to "whoever is available for the chosen slots".

1 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Utterly outstanding service

Valla has twice literally pulled me back from the cusp of a mental health meltdown.

There’s no ‘therapy’ like the tribunal support group webinars, as you hear fears, difficulties and questions you thought only belonged to you aired by what feels like comrades all rooting for each other.

The coaching packages are amazing value for money, with several hours costing less than the hourly charge of many lawyers.

Anyone who, like me, when about to speak with a lawyer is dreading feeling almost as if they / their case doesn’t fit amongst the ‘big people’ really should pause and weigh up whether representing themselves with coaching and support from Valla would be less stressful.

The first thing I felt was indescribable relief that coach Michelle was listening wholeheartedly. Her manner of informal (though highly professional) chat was the antidote to the above-mentioned fear. She was so obviously fluent with the tribunal ‘machine’ and how Respondents operate. As we went over my documentation, she had the measure of what to focus on, where to not overthink, etc.. She was so clear and concise, as she gave me pointers on what to consider and on the sort of wording to use, with me putting it into practice live on my draft ‘request for specific disclosure’. By the end of the coaching session, I was equipped to complete my writing in half the expected time and know it was hitting the mark.

Before I turned to Valla, the Respondent had implied that my request was unreasonable, in asking me to put it in writing formally with explanations of how the many documents/items of data/info sought related to my claim. I am sure that the main reason the Respondent has not even acknowledged receipt for 4 weeks since receiving it is that they know as well as I do just how solid it is. This is thanks to Michelle’s skilful guidance, as is the fact that I know what to do about their non-responsiveness.

I am just stunned at the way Michelle took me out of a state of despair and malfunctioning, the speed with which I hit the ground running as we parted company and how much more confident I feel about the whole tribunal challenge ahead, even as I type.

I cannot thank Valla and Michelle enough for so obviously turning lives around with this astounding service.

25 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Valla.uk

Valla.uk? how would I rate them? this only goes up to 5*, I do believe they are what a working person needs, unless you want to spend £5-£10k on lawyers. then this is a fantastic affordable alternative.

I firstly contacted Villa after my daughter had issues with her employer, they guided me through ACAS to start with, then as some aspects weren't addressed, I decided to go for the Tribunal. So far I've paid for several chargeable services. And the benefit has been reassuring and extremely beneficial to my daughter's case, where I am her representative. All my interactions from the live chat, to 1-2-1 coaching has been exactly what I needed.

I can't be quiet on this point! SO;
I have read through a lot of the negative comments regarding Villa, I really believe that Villa are going to be successful, I think many of the people writing negative reviews need to manage their own expectations. As its us that do the admin, us that find the evidence, us or together evaluate the evidence and with Valla's help on how I will present it. As there's nothing like this anywhere else on the market, I believe others are treating Valla like a legal firm (negative comments), it's not. Villa will not be sitting beside you at the court room/ Tribunal etc. But they will get you in the best possible position to represent yourself.

From Danae, the CEO to all the rest of the team, I really believe the public have been waiting for something like this for a long time. and I wish You all the very best and success in the world!

4 de marzo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Want to love it but needs improving

I have used a few of Valla’s paid for resources and whilst on the face of it helpful, I don’t believe they quite hit the mark.
For example, I had a Merits Assessment which is undertaken by a legal professional. I won’t name names here but I was unimpressed with experience. The legal coach was 10 mins late to my appointment with no acknowledgement or apology offered. The conversation itself was fine but when I received the typed up assessment, they had used my maiden name from my email address despite my account being in my married name and the document was full of typos. I have had to share that document with others involved in my claim and feel I have to include a disclaimer to acknowledge the lack of care taken in producing the document. My claim was assessed as having good merits and worth proceeding to tribunal. I’ve since ended up paying for legal help and have been advised that my claim is not as strong as I was advised and that I should lower my expectations.

I also booked the PH prep package for help with my list of issues and found the legal coach’s attitude to be very curt. It appears Valla only have 2 coaches as I was initially allocated to the same one did my Merits assessment but I asked for swap based on my precious experience.

I also agree that the ET1 template is not up to legal standard. My claims were pulled apart in my PH and I was even informed that one of my claims didn’t exist!

I also found the timeline to be a nightmare to meaningfully use when drafting my ET1 because there was no way to review all of the events in timeline related to each claim until you export it to word. They may have fixed this now but if not, I have an idea for how it could work better!

4 de diciembre de 2023
Opinión espontánea
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Respuesta de Valla

Thank you so much for bringing this to my attention, there are some things here that we want to address immediately and also some great feedback about the timeline that I'd love to feed into the team - would you be at all willing to drop us an email at hello@valla.uk so we can ask a few more detailed questions about your experience? I'm sorry that you had such a disappointing experience and want to see if we can make it right, and also want to avoid it happening for anyone else!

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