Vamoosecleaningservices Opiniones 

19
TrustScore: 4.5 sobre 5

4,6

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Información sobre la empresa

  1. Servicios de limpieza doméstica

Información proporcionada por diversas fuentes externas

Vamoose Cleaning Services started in 2018 we specialise in End of Tenancy Cleaning. At Vamoose your satisfaction is our priority. Leading in the cleaning industry our services include carpet cleaning, deep cleans, post building cleans and end of tenancy cleans. We work closely with managing agents; landlords and tenants to provide a value for money service. With a dedicated fleet of staff at Vamoose we offer cleaning 24/7, 365 days a Year. If you require a cleaning service, please contact a Vamoose representative today. No job is too small and we pride ourselves on the service we deliver. Fast, friendly, and fully functional, our professional End of Tenancy Cleaning Service and deep cleaning is carried out to a high standard. Vamoose is well renowned throughout the West London area. Our team is up for every job, and we pride ourselves on delivering. We always stand behind our work, with customer satisfaction being our #1 priority. Contact us to learn more about the cleaning services we have on offer.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(19)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Pauline and her team are the best…

Pauline and her team are the best around very attentive and very efficient and thorough with whatever they do they literally cleared out all the clutter there was to be cleared and was absolutely the best i definitely recomend thank you guys soo much again I appreciate you🙏🏾

30 de octubre de 2025
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Hi Heyda,
Thank you so much for your amazing review! We’re so grateful for your kind words and for trusting Pauline and the team to help transform your space. It’s wonderful to hear that you were happy with our attention to detail and efficiency — that’s exactly what we aim for every time. Your recommendation and appreciation truly mean the world to us.

Valorada con 5 estrellas sobre 5

I have used this service for after…

I have used this service for after builders cleaning. I am not only impressed by the quality of the service and their attention to detail but about their ethos as well. They are a very honest hard working company and I couldn't recommend them enough.

13 de noviembre de 2023
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Elrini, Thank you for booking your After Builders Clean with Vamoose and for providing a review. We are pleased that you are happy with the service you received.

Valorada con 5 estrellas sobre 5

Super hardworking team of three doing…

Super hardworking team of three doing an end of renovation clean. They were working from 1pm-11pm, were thorough and made the flat welcoming after a dusty renovation. I would recommend and use them again. They really do stay late until everything is clean.

The only bit I found challenging was the price on the day was 50% more than the original estimate (paid £750 instead of £500) and I had to pay it upfront before the cleaning started. However, having seen the team, the hours put in and the work ethic, it felt very fair and good value.

Thank you for your hard work, Pauline and team!

8 de noviembre de 2023
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Thank you Yiling for your review and for booking your after-builders clean with Vamoose. I do really appreciate that you understand the workmanship and the number of hours required for professional cleaning of your property due to the extremely high levels of dust etc and the overall size of your accommodation. Thank you once again for booking with Vamoose, we are extremely pleased that you are happy with the service you received and wish you all the best in your new home.

Valorada con 5 estrellas sobre 5

Reliable

Reliable
I call them people with conscience. My contact was Pauline and I was pleasantly surprise to meet this helpful lady and her team. The care, quality of work and the attention to detail was incredible. They work long hours and pay attention to detail. They go above and beyond to ensure their customer is satisfied. Am I glad to use them? of course I will do it again. Keep up the excellent service and thank you for helping me with the boiler. Angel

11 de abril de 2023
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Thank you for taking the time to give Vamoose a review, we are extremely pleased that you are happy with service you received, it was pleasure meeting you and I hope you really enjoy your new home and surroundings. We will continue to keep up the good work as customer satisfaction is of high priority for us and thank you for booking with Vamoose.

Valorada con 2 estrellas sobre 5

Rip Off Merchants

Rip Off merchants, they upped their price due to reasons such as having floor to ceiling cupboards, large glass sliding doors and large kitchen island.
The worst thing is they didn't even clean the cupboards at the top with dust sitting at the top, kitchen island properly with dirt still on the island.
Other items they failed to clean were:
- Bathroom walls
- Showers
- Inside cupboard cabinets properly
- Sprayed our cupboards with polish and didn't wipe off properly now we have stained cupboards.
- After builders clean and they aren't able to get rid of any paint marks etc with their reason being they don't want to damage items - as professionals in this service they should be able to do this as they are charging prices to clean such items.
- window seals were cleaned or hoovered.

The hard thing is they want payment upfront so even if they do a poor job it's hard to get the money back. Top it all of the house wasn't even furnished so they had nothing obstructing them.

27 de octubre de 2021
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Ravi,

I would like to take this opportunity to apologise on behalf of Vamoose for you being dissatisfied with the service you have received. However, it is a surprise that you are unhappy with the service. On your return to the property, your mother and wife, after looking around was very happy with the clean and thanked us, you also inspected the property with your family whilst we waited outside. You were asked, if you are happy with the service and you said yes, nothing was highlighted to us on the day of the clean or afterwards.

We are concerned that you did not contact us about any issues immediately or within a few days of your findings. Instead you have left a review without giving us the opportunity to discuss your concerns or to put things right. We strongly believe in customer satisfaction and will continue to work hard to ensure all customers are satisfied with service our delivery.

Valorada con 1 estrellas sobre 5

APPALLING, BEWARE!!

This company’s services were totally unacceptable. I was asked by my son and daughter-in-law to handle the complaint to Vamoose Cleaners. They charged £1,270 for unsatisfactory cleaning of their new home. The previous owners had left it really clean. Just a cobweb or two. Tops of the doors and door frames needed cleaning and the carpets upstairs. The house was completely empty. However…they still charged us for DEEP cleaning of the following which were NOT in the house. It was completely EMPTY.
OVEN and HOB inside and out.
Refrigerator and Freezer inside and out.
Kitchen Appliances cleaned.
Washing Machine tray and rim.
Extractor DEGREASED.
Dusting and wiping down of ALL furniture in all rooms. It’s a 5 bed house with NONE of these!
There was no limescale, no mould, no grime anywhere. The carpets didn’t appear to be cleaned, the cobwebs left in the kitchen and thick dust hanging from the loft door ( so obvious to see). There were 2 skylight windows in the utility room which were dusty and slightly dirty these were untouched too. Their response to the complaint email I sent was quite rude and I was shocked. Dreadful service, awful customer service
I would say to all reading this BEWARE do NOT be trusting of this company as my daughter in law was, she went out and left them instead of watching them, … keep an eye on them at all times. DEFINITELY NOT to be trusted! Appalling!!

12 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding

Outstanding! This is the second time that I have used Vamoose and they have been professional and delivered high quality work each time. Fantastic customer service, they go above and beyond to ensure their customers are satisfied. Will definitely continue to use and definitely recommend. Thank you Vamoose!

20 de julio de 2020
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Thank Deanna for taking the time to give Vamoose a review and thank for using our services once again. Vamoose will continue to work hard to ensure customers are fully satisfied with service delivery and will continue to promote customer satisfaction as our #1 priority.

Thank you

Valorada con 1 estrellas sobre 5

DO NOT USE

DO NOT USE. I hired Vamoose cleaning service to deep clean a two bedroom flat. It was noted that a deep clean was needed as the property had been neglected. Prior to arrival Vamoose were informed that neither bedroom was to be cleaned leaving a hall, kitchen, living room and kitchen. The text asking if this would change the agreed price was not answered. On arrival the operative looked around the property and no renegotiation of terms was discussed. The cleaning team were in the property for approximately 4-5 hours. It was evident that they had a further booking in the afternoon. Despite a resident being at the property they did not ask for there to be a check of their work, neither did they mention that they had broken a statue and the door of a tumble dryer. On inspection there were a number of areas that had not been cleaned and photos of this were sent via text. No response was received in regard to this. No response was given about the breakages.
Edit. They we’re not threatened with a bad review. They were given opportunity to make thing right. They were not asked to replace the tumble dryer, simply the restraining clips- a cost of £23.70. This inaccuracy is typical of the responses I received.

16 de julio de 2020
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Dear Simon,

It is with much dismay, that Vamoose has received this review. Especially, given that we have been in non-stop communication with you since we executed the clean.

As previously explained to you, we are a small business and we cannot afford to take liability for damage(s) we did not inflict. You first accused Vamoose of damaging your cooker, and when that issue was resolved, you then went on to accuse (6 days following the clean) Vamoose of breaking your tumble drier, and you even went so far to state that if we did not pay for a replacement you will post damaging reviews on all social media outlets. We have been fair and provided you with responses to all of your complaints.

Regardless, it is disheartening to have received this review despite the continuous attempts we have made to appease you. As you know, customer satisfaction is our number one priority, and we have a
great reputation for performing high standard cleans, and that’s evidenced in the reviews we receive from our customers, which I am sure led you to purchase our services.

Vamoose Cleaning Services

Valorada con 5 estrellas sobre 5

Excellent service and really…

Excellent service and really professional!! Our bathroom was left by tenants in a complete mess but Pauline and her team done a brilliant job!!

14 de junio de 2020
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Thank you for booking with Vamoose and for taking the time to give a review. we are extremely pleased that you are happy with the service you have received.

Valorada con 5 estrellas sobre 5

I booked a deep clean for all the wood…

I booked a deep clean for all the wood work in my home. Pauline attended to provide me with a quote and then also carried out the works with one of her employees. The price was extremely reasonable and the quality of work was impeccable. The care and due diligence put into the work with second to none and they went above what was required and expected. I would not hesitate to recommend Pauline and her team again and I will certainly book them again when required!

2 de marzo de 2020
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Thank you for taking the time to give Vamoose a review, this is very much appreciated. Vamoose will continue to ensure that we work to high standard ensuring customer satisfaction at all times. Thank you once again for booking with Vamoose.

Valorada con 5 estrellas sobre 5

Excellent service

3 de septiembre de 2019
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Thank you for booking your deep clean with Vamoose and for taking the time out of your day to provide us with a review. Vamoose will continue to work hard to ensure 100% customer satisfaction and thank you once again for using our service. All the best in your new home.

Valorada con 4 estrellas sobre 5

Good end of tenancy cleaning

Good end of tenancy cleaning. Thorough and made sure the carpet was cleaned adequately for end of tenancy.

13 de agosto de 2019
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Thank you Ruth for your review, we are really pleased that you are happy with the service that you received from Vamoose. Thank you for booking with Vamoose and we will continue to work to high standard to ensure 100% customer satisfaction. I would also like to take this opportunity to wish you all the best in your new home.

Valorada con 5 estrellas sobre 5

Thank you so much!!

Thank you so much for amazing service!! highly recommend.

8 de agosto de 2019
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Thank you very much for your review, we are very pleased that you are happy with the service provided Vamoose will continue to work to high standard to promote 100% customer satisfaction. Thank you for booking with Vamoose.

Valorada con 5 estrellas sobre 5

I would like to thank Pauline and her…

I would like to thank Pauline and her team for coming to the rescue. I really thought my mums carpets were past cleaning, they did an amazing job and the carpets look brand new. They even cleaned the kitchen floor too. Very good price and keeping me in touch with their arrival times which was a real help for my mum. Definitely recommend them. Thank you.

7 de agosto de 2019
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Thank you Tracy for your wonderful review, which I really appreciate. Vamoose always work to a high standard with the aim to provide 100% customer satisfaction. We are really pleased that we achieved this result and managed to saved your mums carpet and thank you for booking with Vamoose.

Valorada con 5 estrellas sobre 5

End of Tenancy Clean

A thoroughly professional end of tenancy clean. Arrived on time and carried out an excellent job with the clean, meaning we received our full deposit back!

5 de agosto de 2019
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Thank you Harry for your review, customer satisfaction is our number priority and I am really pleased that you were impressed with our cleaning and furthermore you received your full deposit back, once again thank you for choosing Vamoose and all the best in your new home.

Valorada con 5 estrellas sobre 5

Great service and deep clean to our…

Great service and deep clean to our workshop. Would highly recommend their service.

22 de julio de 2019
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Thank you for taking the time to provide Vamoose with a review. We are really pleased that you are happy with the service you have received. We will continue to deliver our services to a high standard and thank you for booking with us.

Valorada con 5 estrellas sobre 5

Affordable and immaculate cleaning Service

After doing research to find a great cleaning service with good reviews and good prices we found Pauline and her crew. They were friendly, professional, worked long and hard and the move-out cleaning was immaculate. I couldn't have been more impressed. Many thanks to you! Anyone looking for trustworthy cleaners who leave your house looking impeccable I would recommend with no hesitation at all.

12 de julio de 2019
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Thank you for your lovely review and we are extremely happy that you are impressed with our work. Vamoose takes pride in the work that we do. We strongly believe in providing excellent service delivery and 100% customer satisfaction. Your review demonstrates that we meeting our performance targets we will continue with the hard the work and thank you for using Vamoose Cleaning Services.

Valorada con 5 estrellas sobre 5

Overall very good service

Booking and service coordination was simple and straightforward. Team arrived on time and did a good job. I was satisfied with their attitude and service. Can be recommended.

3 de julio de 2019
Opinión espontánea
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Respuesta de Vamoosecleaningservices

Thank your for choosing Vamoose for your professional End of Tenancy Clean and thank you for this lovely review. Vamoose will continue to work hard to ensure all our customers are 100% satisfied with our service. May I also take this opportunity to wish you all the best in your new home.

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