Dealt with Toby and his customer service was excellent from start to finish. I did everything online, opted for Home Delivery and 5 days later the Tipper arrived in fab condition! Really fairly priced... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Dealt with Toby and his customer service was excellent from start to finish. I did everything online, opted for Home Delivery and 5 days later the Tipper arrived in fab condition! Really fairly priced... Ver más
La empresa ha respondido
From the minute we contacted them to buying the vehicle we had 5* service. We had to travel 1.5 hours to view this vehicle so we contacted them before a visit and they talked us through the vehicle. D... Ver más
La empresa ha respondido
Excellent service from initial visit, through the sale and vehicle collection. Non pushy sales team giving space to view and look at vehicle. On collection vehicle was well prepared, even poli... Ver más
La empresa ha respondido
I recently bought a Hilux from van national. They provide a great service and Ryan who handled the van sale was brilliant. He answered all my questions and made the process very easy.
Quality VAN Retailer of STOKE-ON-TRENT We have a fantastic range of previously loved vans for sale at fantastic discounted prices. With over 30 years motor trade experience, we provide a professional and relaxed buying experience, understanding that time is money. All vehicles are ready to drive away the same day, having been thoroughly checked over, serviced and MOT'd where required and all HPI clear. Competitive finance packages are available as well as ZERO deposit finance, VAN NOW VAT LATER finance and also extended warranties. We can offer national delivery and all vans are available to purchase over the phone, so no visiting the dealership or travelling is required, saving you time and money.
CLARENCE HOUSE, ST31AZ, STOKE-ON-TRENT, Reino Unido
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Dealt with Toby from Van national
Good experience overall and smooth transition from buying and picking up the van

Respuesta de Van National

Respuesta de Van National
After having a couple of bad experiences with van sales, purchasing a van from the van national felt like a breath of fresh air. I rang up on the Monday and the van was delivered on the Friday.
I was given a detailed video showing me around the van before purchasing and the van was delivered when they said it would be.
I will definitely be using them again in the future.

Respuesta de Van National
Purchased a new VW Crafter from Van National and had a great experience from start to finish. Ryan was friendly and great to deal with all the way through. Van was in good condition as described would recommend to anybody.

Respuesta de Van National
I buy vans for our engineers to use and always look for nearly new quality vans, I have travelled to Birmingham & other parts of the country trying to find the right van for us then discovered Van National on line who was local to us. I found the exact Transit Custom limited we were looking with very very low millage and I contacted them and Adam gave us first class service and was by no means was pushy to get a deal.
We collected the van 2 days later fully checked & serviced as promised, their stock of vans is massive and well worth a look at and we will be back in January 2027 for another one too
Thankyou Adam for a great service.
Owen Electrical & Security Ltd

Respuesta de Van National
Great customer service, really helpful. Alex was particularly good, and very patient with my difficult father-in-law.

Respuesta de Van National
Toby was fantastic! Made it an easy process, buying a van online for the 1st time was a stressful idea. However Toby answered all my questions and put my mind at ease at each party of the process.
Would use again for sure!

Respuesta de Van National
Toby was very helpful in the process of getting our van. Super easy from start to finish

Respuesta de Van National
Absolutely amazing, clear, kept informed, service was a 10 out of 10

Respuesta de Van National
Adam helped us get our new Ford transit van. Such a smooth process I wouldn’t go to anyone else

Respuesta de Van National
Top quality Ryan was great from start to finish would highly recommend

Respuesta de Van National
Bought a van of these this week, process was quick simple and straight forward and our salesman lewis was prompt and thorough in answering any of the questions that we had and was sure to send us 2 full walkaround videos of the van before purchase. Overall a great experience

Respuesta de Van National
Great experience with Lewis Shaw. Flawless service from the start and always happy to answer any queries. From finance being sorted within a couple hours to picking up the vehicle few days later it’s been a pleasure. Thanks again!

Respuesta de Van National
I was looked after from start to finish Ryan was very helpful and I would not hesitate to ask for his help again

Respuesta de Van National
Jacob was great at helping me part exchange my van.

Respuesta de Van National
My experience at Van National was very easy and straight forward, Ryan was very helpful! Would definitely recommend!!

Respuesta de Van National
Adam Hobley is no ordinary Sales Executive. I accompanied my husband to collect his new van from Van National in Stoke this morning, Adam was looking after us. We were immediately made welcome with an easy smile and an offer of a drink while the boring paperwork was completed.
We are going to see a show at Regent Theatre in Stoke soon, so I took the opportunity to ask Adam for some recommendations for where we could get a bite to eat ahead of the performance.
Turns out Adam knows his food ! we left not only with a rather gorgeous Renault Van but a list of places to stuff our faces before a night at the theatre.... then to add an extra star to the 5 stars I would happily give to Adam he excelled again by also emailing us recommendations for where to park and a nice place to have a drink on Friday too.
If you are looking for a new van and a top bloke to deal with go and see Adam at Van National in Stoke.
If you want restaurant recommendations near the Regent Theatre in Stoke, go and see Adam at Van National in Stoke.
If you are Adams Boss give him a bonus. Hes a 6/5 Star employee, professional, knowledgeable and a credit to Van National.
Thank you Adam, you made our day.

Respuesta de Van National
Great from service from Ryan, will definitely use again

Respuesta de Van National
Very professional and seamless van purchase - Ryan’s communication was great, very helpful!

Respuesta de Van National
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.