An amazing company with competitive prices. I also had the opportunity to ask a few questions about the new vape tax coming into effect via their live chat service, and thankfully I wasn’t presented... Ver más
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Consulta las opiniones de los clientes
I didn't receive my package due to a delay with Royal Mail and emailed Vape.co.uk. Shelley emailed straight away and got another package shipped out to me and refunded my next day delivery fee. A few... Ver más
Never get an order wrong the flavours are different to all other places that sell flavours the ones from here aren’t to strong or to weak they are perfectly balanced and well worth the price. Also you... Ver más
Fantastic customer service and friendly staff always willing to help and answer any questions. Fast delivery and extremely good pricing. On the one occassion i have had a problem with my order they re... Ver más
Información sobre la empresa
Sobre Vape.co.uk
Escrito por la empresa
Welcome to Vape.co.uk, where our Human Centric customer service approach is at the heart of all we do. Established in 2019, we're one of the largest and most trusted online vape shops in the UK.
Our complete focus is on offering you exceptional customer service, replicating an in store experience for you online. We do this with a UK based customer service team that are human only and available 8am - 8pm 7 days a week, 365 days a year (including Christmas Day!).
We stock over 15,000 products and counting, with over 5,000 Nic Salts alone. If it's hardware you're after, we have thousands of big puff vapes and refillable kits for all types of vaper. We also stock coils and pods from the largest brands in the world.
We ship our orders 7 days a week from our UK warehouse with Free Next Day Delivery on all orders over £20.
Información de contacto
Henge Barn, NN127NQ, Towcester, Reino Unido
- helpers@vape.co.uk
- vape.co.uk
Shop Popular Products at Vape.co.uk
4,9
Excelente
2 mil opiniones
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Great company with professional…
Great company with professional customer service. Always promo to respond and helpful with all communication so far.
17 de septiembre de 2026
Excellent as always.
17 de septiembre de 2026
Competitive prices and swift delivery…
Competitive prices and swift delivery will use again
17 de septiembre de 2026
Great service
Always have good deals and the brand I like fast delivery and staff on chat when needing are always a great help
10 de septiembre de 2026
Excellent product
Excellent product, excellent customer service, and next day delivery.
Would highly recommend.
17 de septiembre de 2026
Ordered at nearly 7pm and came the next…
Ordered at nearly 7pm and came the next morning, this time i got a free chocolate and a free 600 puff vape. I always recommend this company to friends and would never go anywhere else now. My local shop charges double the price with no freebies. Thanks again for a better than 1st class service
24 de septiembre de 2026
Opinión espontánea
Always kept updated re- order &…
Always kept updated re- order & delivery.
Good quality products.
17 de septiembre de 2026
Easy website to use and select the…
Easy website to use and select the products I'm looking for. Past orders page is helpful and delivery is always on time or earlier than expected. Great company to deal with every time.
10 de septiembre de 2026
Lots of great choices
Lots of great choices, way to use website and very quick delivery.
17 de septiembre de 2026
Excellent prices and fast delivery
Excellent prices and fast delivery, what more can you ask for.
9 de septiembre de 2026
Outstanding customer service
I didn't receive my package due to a delay with Royal Mail and emailed Vape.co.uk. Shelley emailed straight away and got another package shipped out to me and refunded my next day delivery fee. A few days later the original package turned up and so I contacted her to ask how do I pay for them? I was told to keep them as an apology for the delay. Outstanding customer service!!! Immediately sorted out and completely stress free. Brilliant!
16 de septiembre de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
"DARWIN CBD"…
I recently purchased the "DARWIN CBD" with 4× 450mg PODs, promising up to 2500 puffs! Your product appears to be broken or faulty, when I tried to replace the POD the bottom looks like it's fallen/apart preventing me from refilling the device! I am left with x 3 PODs that I cannot use?!?!?
Can you send me a replacement?
15 de septiembre de 2026
Respuesta de Vape.co.uk
Hi Joyce,
Thank you for taking the time to leave this review!
I am so sorry to hear there has been an issue with your order! I will arrange for a replacement to be dispatched out to you today and get in touch with you via email with further details :)
Thank you so much again for your feedback, we do take this onboard and we will always welcome any feedback both good and bad as this allows us to improve our service :)
Best Wishes
The Vape.co.uk Helpers Team
Great service
16 de septiembre de 2026
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