Since I quit smoking I’ve only ever wanted to use good quality juices and the Heisenberg from vampire vape has been my go too. I’ve ordered from this company for many years and always helpful and grea... Ver más
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Consulta las opiniones de los clientes
Used this company for years, online and their shop (which is no longer open unfortunately). Always had superb customer service, and tried hard to keep my favourite juice in stock, gave great advice on... Ver más
Bought 2x 100ml e-liquid. Got a confirmation email then 2 days later got an email saying that I'd been refunded with no reason as to why seeing as they still had stock in what I'd ordered. Checked if... Ver más
I ordered the Athena Vape & juice after my partner got one The device itself is great - it draws well, the refillable pods are much better than disposable ones and the battery lasts all day (plus i... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Established in 2013, Vape and Juice is a customer focused retailer with presence online and offline. We were the first in the industry to offer no minimum spend free shipping and the first to offer an incentive based plastics return scheme in our stores. We are fiercely independent and family run. We don't always get it right, but we always aim to fix it. Honest and considerate. That's Vape and Juice.
Información de contacto
Unit 33a Joseph Wilson Industrial Estate, CT5 3PS, Whitstable, Reino Unido
- 01227634090
- Online@vapeandjuice.co.uk
- vapeandjuice.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
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Super quick delivery
Super quick delivery, easy, would definitely recommend.
Brilliant service and very friendly…
Brilliant service and very friendly always order my coils from them
Great product and customer service!
I am a repeat customer with Vape and…
I am a repeat customer with Vape and Juice. I use this company regularly because of their quick and efficient service, ease of ordering, cash back incentive and eco friendly packaging.
Excellent work. Well done!
always use vape and juice/
always use vape and juice but there was an issue on a order. this has now been sorted and i am more than happy.
Have been using Vape and Juice for a…
Have been using Vape and Juice for a while now always very helpful, speedy delivery, Alway's someone to chat too for advice online if needed. Would highly recommend.
Can’t rate these guys highly enough
Can’t rate these guys highly enough! Customer service is 5 star. Products all reasonably priced and delivery is always timely.
Poor communication when order placed
Poor communication when order placed. 4 times I have had to chase for my order. If you can't offer next day or 2 days. Dont put it on your website. Also, don't have a box that ask us what we want to do if you don't have stock. I always say refund me but you wait until you have the full order to ship.
The stock is good whe you have it, but it seems rear now days that I get what I want on time.

Respuesta de Vape and Juice
So I received my vape kit but I…
So I received my vape kit but I selected Claim free battery but I have not received my Free battery so I can’t actually use my vape yet

Respuesta de Vape and Juice
Excellent service and great company
Excellent service and great company. Absolute God send to vapers during the lockdown. Would highly recommend. Thank you.
Very honest and genuine company
Very honest and genuine company with very fast and efficient delivery also customer support is extremely helpful. Would genuinely recommend them. Live chat is very helpful.
Cannot fault in any way
Vape and Juice is great!
Great selection of products for every vaper. Whether you're just starting out, or need something bigger and better. They have great e-liquids to choose from and many coils. Always comes with great customer service and fast delivery.
Delivery always super fast
Delivery always super fast, if they don’t have an item in stock they’ll text you with a replacement option. Great service, good prices and variety.
Very disappointed once again
Very disappointed once again. I have ordered some Hellvape replacement glass last year. After waiting for a week went to check my order status and it wasn't dispatched. Messaged them and got reply they don't know how long it will take for them to dispatched. So asked for a refund.
Tried again on 17/01/21. Same Hellvape replacement glass as they seem to be the only website who had them in stock. Went to check my order status on 21/01/21, Not dispatched.
Messaged asking when they will dispatch my order. No reply. Just checked my banking app and they refunded me on 21/01/21 without letting me know.
Absolute waste of time, never again.

Respuesta de Vape and Juice
Met one of my best friends through vape and juice
I purchased my first vape device from vape and juice about 4 years ago and got me off the cigs still vaping to this day and met one of my best friends through vape and juice Jake he worked at the Chelmsford vape and juice we would hang out there he would play music now he's gone to fulfill his career in music production.
Craving
When replying to my review you put "let me know what you want me to do with your order"
I would message you via your website but not sure if you would pick that up.
I didn't really say anything negative and wasn't using my review as blackmail. I'm just craving nicotine and trying hard to stay away from the dreaded death sticks (cigarettes)
I did mention the positive things I heard and also the great selection etc.
You may say I was "playing a game of blackmail" however within half an hour of leaving the review I am now in the loop as to what is happening with the order and completely appreciate the comments left.
Of course I would still like my goods shipping and hope you appreciate why I was showing concern (especially with the tracking info pointing to South Wales)
Kind regards

Respuesta de Vape and Juice
Top Vape company
One of my favourite hardware vaping vendors! Great prices, and superb customer service every time..
Always very helpful and very prompt…
Always very helpful and very prompt delivery!
Always great service
Always great service. V&J always have what I needed and if they ever don't then it doesn't take long to get it later. Delivery is usually very quick too. I've always felt looked after by this family-run business.
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