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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic company with great products at a good Price. Customer service is excellent. They sent me the wrong flavour juice but one quick phone call rectified the matter. I highly recommend 👌

Valorada con 5 estrellas sobre 5

Have been using this company for years & they were really kind recently in replacing a product so I wanted to shout from the rooftops in praising them & giving them justice for the service they provid... Ver más

Valorada con 5 estrellas sobre 5

Excellent range of products at good prices. Delivery is always prompt. After dozens of orders over the past couple of years, I had one small issue recently where they accidentally sent out a wrong ite... Ver más

Valorada con 5 estrellas sobre 5

I have been using Vapekit for a few years and their efficiency has always been excellent. I recently encountered a problem with their ordering system not working ( due to a website changeover ) and I... Ver más

Información sobre la empresa

  1. Tienda de vaporizadores

Escrito por la empresa

***************************************************************************** PLEASE NOTE, WE ARE NOT VAPEKITUK.CO.UK ***************************************************************************** They are a totally different company, nothing whatsoever to do with us. Please check your confirmation email to see who you purchased from. If you purchased from them please Google 'trustpilot vapekituk'. They have a separate Trustpilot page where you can leave a review. Please, please, please don't leave a review here as we have to waste hours trying to get them removed and it is exhausting dealing with Trustpilot's automated copy-paste responses. Thank you :-)


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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4,8

Todas las opiniones

(142)

41 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Thank you so much 💓

Thank you so much 💓
Great customer service, very helpful and pleasant.
Super speedy delivery.
Great prices.
8 months into no smoking, you are very supportive.

4 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company!

Been ordering from this company a good few years now and they are great. Always comes quickly, great prices and great quality products. Highly recommend!

26 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Satisfied customer

I could not have asked for more help from Guy…had a problem now resolved and so good to speak personally to someone. Have used Vapekit for a few years excellent fast delivery.Would 100% recommend.

21 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

Ive ordered two vape pens, four packets of coils and 20 vape juices, spread over two orders, so far. Quick delivery, quality products and cheap pricing. My new go to vape store. Highly recommended.

30 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Good prices, very fast free delivery and when they sent me the wrong flavour e-liquid recently, not only did they send the correct order pronto but I had a personal message apologising profusely.

Mistakes do happen but a genuine apology goes a long way - lots of other companies have forgotten this.

Would recommend.

5 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company, reliable service.

Been buying from this company for a couple of years now and never had any problems with them. Love that you can order online quickly and it’s free shipping if you spend £10 or more. Plus you earn credits every time you order which you can use to purchase products.

18 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Did not receive full order

I ordered 6 items from this company but only received 5 I phoned customer service up to be told the person who deals with this issue is unavailable and someone would phone me back but I won’t hold my breath first time ordering and feeling robbed

15 de noviembre de 2023
Opinión espontánea
Logotipo de Vapekit

Respuesta de Vapekit

Hi Chloe

I am sorry that we've not responded to this review before now as we don't actively monitor Trustpilot because we use Reviews.co.uk for our customers instead.

I've just checked through our email correspondence re: the missing item and believe everything was fully resolved to your satisfaction.

Apologies once again that there was a delay in receiving your full order and thank you for your patience.

Best regards,

Marc
Customer Support
Vapekit.co.uk

Valorada con 5 estrellas sobre 5

Fantastic service

Excellent range of products at good prices. Delivery is always prompt. After dozens of orders over the past couple of years, I had one small issue recently where they accidentally sent out a wrong item in my order. Just one quick email to their customer service and they had the correct item out to me on 24 hour tracked delivery the next day. Think about even how many big corporations can't or won't correct a problem that quickly or that efficiently. That's how good Vapekit are. Highly recommend this site for all your vaping needs.

28 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Juicy stuff.

Been using since the start of the year every two weeks or so. Always fast delivery, good price, and never had an order that was wrong. Simple website to use and I can order my juices and replacement coils in just a couple of minutes. I would recommend vapekit.co.uk to anyone.

1 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

By far the best prices and great service

By far the best prices and the service is brilliant. I only ever use the first class mail service which is free when you spend over £10 and they dispatch very quickly so more often than not, the goods arrive the next day. Highly recommended.

17 de marzo de 2023
Opinión espontánea

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