Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

VapeMarkDown has been a great place to purchase vape devices for personal use at a whole sale discount. I have been purchasing from them for several years and there orders are always correct and com... Ver más

Valorada con 5 estrellas sobre 5

I had a bad day and this guy Steve calls me up one day and he's literally a person and helped me out and made it right I'm a combat veteran so to see people go out of there way to help someone else re... Ver más

Valorada con 5 estrellas sobre 5

Cannot vouch for this company enough, it really sounds too good to be true but it’s not. They are very helpful to every individual customer and have been especially helpful to me. They send out orders... Ver más

Valorada con 5 estrellas sobre 5

The prices are highly competitive to many other sites. Makes for a discount when making a large order. I have experienced some issues with quality and functionality of product. It's been around <15% o... Ver más

Información sobre la empresa


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

169 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Nothing but great!!

Nothing but great!!! Everything I've ever bought from them has arrived in perfect working order and shows up so fast. You can't beat they're prices. I will only order from these guys!!

15 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

110% recommend!

I’m so glad I found this company! It literally saves me half of what I’d spend. And they have such a great selection that I’ve found new things I didn’t even know I needed! The guys are very friendly and quick to respond for any questions you have. It’s a breath of fresh air to have a company that gives you great prices, fast shipping and great customer service!

11 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Vapemarkdown is just SUPER...

Vapemarkdown is just SUPER...super reasonable. super fast. super responsive. Have not had problems with defective merchandise yet, and they even credited me for something I ordered in error and wanted to return. I am super happy!

11 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good place to shop

Had a prior bad experience with faulty vapes and avoided for a long time. Decided to give them another shot and they did very well order came quickly and they even called to let me know they were out of an item I ordered and let me select a different item. So far no issues with the pens but I also didn't order anymore kangvape 5000. I will continue to use this company as my go to.

8 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Confused… Happy!

I started ordering here a few weeks ago. Super fast shipping, all my order was correct. So I still had six Kangvapes left from my first order because of others I had bought different places and I ordered again here. However last week I opened one and it wouldn’t work, running juice everywhere, I opened a second , same thing. I emailed them and they called me and credited my card. By the next day, three more did the same thing. Total of five in the trash, I emailed them and they credited my card and then emailed me and told me- DO NOT PURCHASE FROM US AGAIN. I could not believe that. I know these vapes were defective, it was not their fault at all.
I have checked these vapes as I open them, they are authentic. I know these vapes can be defective because of the juice and then the shipping . I have no idea why they would emailed saying not to purchase from them again. I’m sure if they purchased bad vapes, they would want to be reimbursed. I didn’t want the money credited back to me, just replace the bad ones and I would have been super happy. That didn’t happen. I spent a total of $224.24 . I feel like the customer service didn’t service the customer. I fully recommend this place, bad vapes are not their fault but bad customer service is. That is why I left a 3 star rating.
Updated!
This morning I received a call from Jack, apologized for the email I was sent and has promised to send me a coupon code for my next order. I will be ordering from this company again. They have authentic products and super fast shipping. They have made things right for me and that means a lot. Thank you vapemarkdowns!

7 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best company I've found

Great selection of products and amazing prices. Exceptional customer service with prompt response time. I've had issues trying lesser known brands and they've always made it right.

5 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Am truly grateful I found this company

Am truly grateful I found this company. I bin smoking cigarettes for many years. My friend told be about replacing my cigarette smoking with disposables. I bin smoking disposables for lil over than a year. It helped me safe money and my health. Now I smoke less. I used to buy disposables from other websites I don’t want to mention any names. I had bad experience with the other companies. One of the issues with the other companies is that they are over priced, ships late, many broken products. I bin buying from vape markdown for lil over than 4 months. When I say customer service is 5 star. There was a disposable I bough that didn’t work I called them and spoke to a supervisor named Mike I explained to him what happened he told me am sorry that the one item didn’t work it’s a manufacturer issue. But he said don’t worry he replaced it for me and on top of that he gave me a coupon code for my next online purchase. I understand sometimes there are defects from the manufacture it’s not there fault l. But the supervisor went above and beyond to do help me resolve the issue.

6 de noviembre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Hit or Miss

{update: I recieved a refund finally so I'm changing from 1 to 3 stars}
I ordered 10 disposable vapes from this site and 2 were defective. In their "about us" section it says, "If you have questions, comments or concerns about your order or the content found within this website, please feel free to contact us via telephone or email and one of our experienced team members will get back to you right away."
First of all, there's no phone number listed under "Phone". Secondly, they did respond to me within one day and asked which vapes were defective... HOWEVER, I responded 3 times over the last 4 months and they haven't replied since then. 20% of defective product isn't a gamble I'm willing to take with this company again, especially when I'm paying for shipping.

5 de noviembre de 2021
Opinión espontánea
Logotipo de Vapemarkdown

Respuesta de Vapemarkdown

Hello Becks, If you can email us your Order #, that will be helpful. Not sure why this was overlooked. Someone from our office will contact you. Our email and phone number listed below.
info@vapemarkdown.com
(813) 777-9574

Valorada con 5 estrellas sobre 5

I was happy with this company until I…

I was happy with this company until I got a bad batch of vapes. I returned them. They received them 6 weeks ago. Their communication stopped. I’ve received no credit or exchanges. There is no phone number to be found anywhere. You’d think they’d want to keep a loyal customer happy. I place large orders. Edit they called me immediately after this review. It was handled! My account was credited so I ordered more! The man was super nice and apologetic.

15 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome 😎 thank you so much for the…

Awesome 😎 thank you so much for the two vapes they got sent priority mail received exactly what I ordered I was ordering before from eciggity.com and was paying double for what they sell at half price. So I saved money and received quality product. Would definitely recommend. It’s legit and quick shipping. Even faster than eciggity.com too. I will be back.

3 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Issues with shipping company, but VapeMarkDown took care of me.

Ordered from this company three times now. Third time, it’s been almost two weeks, still no package.

I’ve messaged them since then, by the second time, they said they’ve messaged USPS five times.

They reached out to me again and did offer enough store credit for me to get another vape plus shipping covered to get me through.

One incredibly nice thing is that they also reached out to me personally to let me know they’ve spoken to USPS and the package will be here next Monday/Tuesday. While shipping service failed it’s part, Vapemarkdown definitely took care of me as a customer. Would definitely recommend.

27 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible customer service!

I took a chance on ordering. All my orders were processed and shipped within days. Shipping was extremely fast as well. My most recent order I did have a few duds. I messaged them and within minutes I got my money back as a credit and they gave me a 10% off coupon. I am very happy with this company and they always have what I'm looking for in stock. They also have the best prices.

6 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thumbs Up

I was skeptical so, I only ordered two items. Shipped so fast. Got a confirmation email immediately after ordering, received a tracking number, and received my order 2 days later. My items were half of the price that's in my local store.

28 de julio de 2021
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más