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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Although i was sent the wrong colour vape, blue instead of silver, I was happy with the service and the product. I'm quite pleased they sent the blue one as i really like it, so i would use them again... Ver más

Valorada con 5 estrellas sobre 5

Ever since using vape offers , I have nothing short of a great experience with them when ordering online. If I have ordered something and it’s gone out of stock and website hasn’t updated , they have... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very attentive customer service which makes this company outstanding. They have large variety of products and flavors and I've been ordering from them for a while already. There was an issue with m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered 6 vapes, only sent 5 and 1 vape was also the wrong flavour, they quickly replied to my email regarding the problems, issued a refund for wrong items. Excellent customer service. Mistakes easil... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos
  2. también en la categoría
  3. Tienda de baterías
  4. Tienda de vaporizadores

Sobre Vape Offers

Escrito por la empresa

Welcome to Vape Offers

Vape Offers is a trusted UK-based online vape store, known for genuine products, fair pricing, fast dispatch and friendly support available seven days a week.

Shop Our Vape Collections

Why Choose Us?

Order before 5pm (Mon–Fri) for same-day dispatch and enjoy free next-day delivery on orders over £30. See full delivery details. We also offer a 30-day returns policy for peace of mind.

Customer Care

Need advice? Our support team is available daily via WhatsApp 07865 373666 or email info@vapeoffers.co.uk. Subscribe to our newsletter and enjoy 10% off your first order with code SUB10.

All sales are strictly 18+ and TPD-compliant. Shop with confidence and find the right vape, first time.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 85% de las opiniones negativas

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4,5

Todas las opiniones

(229)

75 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I’ve been ordering from this site for..

I’ve been ordering from this site for years now and honestly couldn’t recommend them more. Their delivery is always fast and reliable, which makes a huge difference when you don’t want to be waiting around.

What really stands out though is their customer service. They always keep in contact and actually care about keeping you updated, which feels pretty rare these days. One time my usual product was out of stock and instead of just leaving it at that, they went out of their way to get it back in as soon as possible and sent it out to me straight away.

That level of effort and consistency is why I keep coming back. Great service, quick delivery, and a team that genuinely looks after their customers!

6 de mayo de 2026
Opinión espontánea
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Respuesta de Vape Offers

Thanks so much for your kind words 🙌

We really appreciate you taking the time to share your experience!

It’s great to hear that our fast and reliable delivery, along with consistent communication, has made a difference for you over the years. We always aim to keep customers updated and make the whole process as smooth as possible, so it means a lot to know that’s been noticed.

We’re also really glad we could sort out your out-of-stock item quickly and get it sent out without delay going the extra mile for our customers is exactly what we strive for 💨

Your continued support over the years truly means a lot, and we’re grateful to have you with us. We’ll always do our best to keep the same level of service you’ve come to expect.

Looking forward to serving you again 😊

Vape Offers

Valorada con 5 estrellas sobre 5

Great service as always

Great service as always

5 de mayo de 2026
Opinión espontánea
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Respuesta de Vape Offers

Thanks for your feedback!

Great to hear it’s been a consistent experience for you!

We really appreciate your support and look forward to serving you again!

Vape Offers

Valorada con 5 estrellas sobre 5

Best vape shop around

Best vape shop around! Best customer service as well.. fast shipping and good prices

4 de mayo de 2026
Opinión espontánea
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Respuesta de Vape Offers

Thanks for your feedback!

Really glad you’re happy with the service, prices, and fast shipping!

We appreciate your support and look forward to serving you again 😊

Vape Offers

Valorada con 5 estrellas sobre 5

Orders

Very friendly and very helpful with any orders placed

29 de abril de 2026
Opinión espontánea
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Respuesta de Vape Offers

Thanks for your feedback!

Really glad you found our team friendly and helpful with your orders!

We appreciate your support and look forward to serving you again 😊

Vape Offers

Valorada con 5 estrellas sobre 5

highly recommend- they took the time to…

highly recommend- they took the time to help find me a suitable alternative to the disposable vape i liked that is no longer available, explaining all of the alternatives and offering solutions. top class customer service would definitely recommend!

24 de abril de 2026
Opinión espontánea
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Respuesta de Vape Offers

Hi Jennifer

Thanks for your feedback, really glad our team could help you find a suitable alternative and explain all the options clearly!

We always aim to make things easy and helpful, so it’s great to hear that came through.

Appreciate your recommendation and support and looking forward to serving you again 😊

Vape Offers

Valorada con 5 estrellas sobre 5

I think vape offers is very kind orders…

I think vape offers is very kind orders come on time all the time and i will continue to purchase from them

8 de abril de 2026
Opinión espontánea
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Respuesta de Vape Offers

Hi Mark,

Thanks for your feedback, really glad to hear you find Vape Offers reliable and that your orders always arrive on time!

We truly appreciate your continued support and look forward to serving you again 😊

Vape Offers

Valorada con 5 estrellas sobre 5

Ive placed 5 orders so far and every…

Ive placed 5 orders so far and every order has been correct and on time,I would highly recommend this company to anyone. Its the only company I use 10/10

7 de abril de 2026
Opinión espontánea
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Respuesta de Vape Offers

Hi Kelvin 🙌

Thanks for your feedback, really glad to hear all your orders have been correct and on time!

We truly appreciate your recommendation and loyalty it means a lot to know we’re your go-to choice.

Looking forward to serving you again 😊

Vape Offers

Valorada con 5 estrellas sobre 5

Good time and good service

Good time and good service

2 de abril de 2026
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Respuesta de Vape Offers

Hi Pedro,

Thanks for your feedback, really glad you’re happy with the service and timing!

We appreciate your support and look forward to serving you again 😊

Vape Offers

Valorada con 5 estrellas sobre 5

Great experience with Vape Offers

Great experience with Vape Offers. Fast delivery, good prices, and exactly what I ordered. Customer service was quick and helpful too. Highly recommend!

20 de marzo de 2026
Opinión espontánea
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Respuesta de Vape Offers

Hi Rizwan,

Thanks for your feedback, really glad you had a great experience with Vape Offers and were happy with the fast delivery, prices, and service!

We appreciate your recommendation and look forward to serving you again 😊

Vape Offers

Valorada con 1 estrellas sobre 5

Made 2 orders nothing received

Made 2 orders. One Sunday 29th for next day delivery so expected it to be here Tuesday. Made another order Tuesday 31st again for next day delivery, money has been taken both times, went on live chat sent proof no response, id avoid.

29 de marzo de 2026
Opinión espontánea
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Respuesta de Vape Offers

Hi Luke,

We’re really sorry to hear about your experience and understand how frustrating this must have been.

We can confirm that we have both of your orders on our system. The delay is due to the specific flavour being temporarily out of stock, which unfortunately held up dispatch. We should have communicated this more clearly, and we apologise for the lack of response on live chat.

We’re ready to resolve this for you immediately. You can choose any alternative flavour (including Strawberry Watermelon or any other option), and we’ll dispatch it straight away, or we can process a full refund—whichever you prefer.

We’ve also reached out to you directly to sort this as quickly as possible.

We value your custom and are committed to putting this right.

Kind regards,
Sam
Vape Offers

Valorada con 3 estrellas sobre 5

I like the variety

I like the variety, but I don’t like how most of the time they don’t send the right thing

30 de marzo de 2026
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Respuesta de Vape Offers

Hi Natasha,

Thank you for your feedback and for highlighting this.

We’re really glad you like the variety we offer, but we’re sorry to hear that your experience hasn’t been consistent when it comes to receiving the correct items. That’s not the standard we aim for.

If there has been any mix-up with your recent order, please contact us with the details and we will put it right straight away—either by sending the correct item or arranging a suitable solution for you.

We’re also reviewing our packing process to minimise these errors going forward.

We appreciate your support and the opportunity to improve.

Kind regards,
Sam
Vape Offers

Valorada con 1 estrellas sobre 5

Make more attention to orders.

Make more attention to orders.

30 de marzo de 2026
Logotipo de Vape Offers

Respuesta de Vape Offers

Hi Adrian,

We are sorry for the inconvenience caused with your order.

Unfortunately, the Strawberry Watermelon flavour you ordered has been discontinued, so an alternative was sent. We understand this may not have been suitable for you.

We have contacted you by email and offered two options: we can either send you any alternative flavour of your choice, or issue a full refund if you prefer. You may also keep the item already sent.

Please reply to our email with your preferred option, and we will resolve this for you as quickly as possible.

Regards,
Sam
Vape Offers

Valorada con 5 estrellas sobre 5

Items arrived with an apology. Thank you 🙏

Initially had an issue with items not arriving. Sorted in the end and items were delivered with extra. Thank you very much. 🙏

28 de marzo de 2026
Opinión espontánea
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Respuesta de Vape Offers

Hi Stuart,

We are sorry to hear this.

Your order has been dispatched, and we have already contacted you by email to help resolve this. We have offered either a full refund or an alternative item, and we are currently waiting for your reply so we can proceed with your preferred option.

Please check your email and get back to us, and we will resolve this as quickly as possible.

Regards,
Sam
Vape Offers

Valorada con 5 estrellas sobre 5

Super expérience

Super expérience

14 de marzo de 2026
Logotipo de Vape Offers

Respuesta de Vape Offers

Hi,

Thank you very much for your kind review. We are delighted to hear you had a great experience with us.

We truly appreciate your support and hope to serve you again soon.

Regards,
Sam
Vape Offers

Valorada con 5 estrellas sobre 5

Great product

Great product. Excellent service

30 de enero de 2026
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Respuesta de Vape Offers

Thank you so much for your kind words, Cathie!

We’re really happy to hear you loved the product and our service. Your feedback means a lot to us, and we truly appreciate you taking the time to share it.

We look forward to serving you again soon 😊

Valorada con 1 estrellas sobre 5

Disappointed changed original review in good faith only to not receive refund

Ordered a vape to receive email next day saying one i chose was unavailable, received help from Roy who sent an alternative which i unfortunately did not like. Requested a return which is being honoured. Roy Sam has assisted me from start to finish and has shown excellent customer service an asset employee. Thank You Roy. Changed review as company received my good back 5.2.26 and I have had no correspondence regarding my refund after numerous emails sent by myself

28 de enero de 2026
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Respuesta de Vape Offers

Thank you so much for sharing your experience, Sarah.

We really appreciate your understanding and are glad to hear that Roy Sam was able to support you throughout the process. While we’re sorry the alternative wasn’t to your liking, we’re pleased that the return has been handled smoothly for you.

Thank you for choosing Vape Offers. We hope to have the opportunity to serve you again in the future.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great product.

26 de enero de 2026
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Respuesta de Vape Offers

Hi Phil,

Thank you so much for taking the time to share your feedback.

We’re really pleased to hear that you were happy with both our service and the product. Your support truly means a lot to us and helps us keep improving.

We look forward to serving you again soon.

Valorada con 5 estrellas sobre 5

Always receive what I ask for

Always receive what I ask for, it's always delivered on time.
Just perfect 👌

26 de enero de 2026
Logotipo de Vape Offers

Respuesta de Vape Offers

Hi Karen,

Thank you very much for your lovely feedback.

We’re delighted to hear that you always receive exactly what you ask for and that your orders arrive on time. Providing reliable service and meeting our customers’ expectations is always our top priority.

Your support truly means a lot to us, and we look forward to serving you again soon.

Valorada con 5 estrellas sobre 5

Very fast and great customer service

Very fast and great customer service! 5/5. Thank you so much

15 de enero de 2026
Logotipo de Vape Offers

Respuesta de Vape Offers

We’re really happy to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon 😊

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