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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very happy with my beautiful oak coffee table. Solid, well designed and has the feeling and look of a quality piece of furniture but at a good price. I will definitely be buying more from vaunt design... Ver más

Valorada con 5 estrellas sobre 5

I bought the small Okazu trinket bowl to actually use in the kitchen to hold a seasoning mix. It looks great on my kitchen surface and is easy to scoop up a pinch of seasoning for cooking. I’ve now ju... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I have purchased VauntDesign Jord Stoneware Mug and Vaunt Design Aska Coffee Mugs set. Unfortunately, they were a bit of a letdown for me, given the glorious hand picked and unique style as advertise... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I read some reviews after placing my order for gunhild bedside table and was really alarmed at comments re shoddy quality and long delays. Although I didn’t hear anything after placing my order it arr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos para el hogar

Escrito por la empresa

Our timeless collections are lovingly curated by ourselves and Europes leading designers; forever paying homage to the Nordic aesthetic.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

324 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 83% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Stunning piece of furniture

Stunning piece of furniture, well packaged to prevent any damage

9 de septiembre de 2025
Opinión espontánea
Logotipo de vauntdesign.com

Respuesta de vauntdesign.com

Hi Miss Egan,

Thank you for leaving us a great review, we truly appreciate it.

We're glad you're happy with your purchase.

All the best,
The Vaunt Team.

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, the guys even took it upstairs to the room I wanted which was super helpful. The piece is absolutely beautiful and great quality. Wish I could afford everything on there!!

4 de septiembre de 2025
Opinión espontánea
Logotipo de vauntdesign.com

Respuesta de vauntdesign.com

Hi Jona,

Thank you so much for taking the time to leave us a review, and we're so pleased you love your new piece.

We certainly hope you'll choose us again.

All the best,
The Vaunt Team.

Valorada con 1 estrellas sobre 5

Zero communication once a return was requested

The products took 3 months to arrive. Bare minimum communication with updates during that time.

When the 2 tables did arrive, they were both with issues. One had a scratch on it and the other had stripey wood in different colours as the tabletop.

We have been trying to return them for 10 days now and unfortunately they do not respond by email or phone - literally nothing.

We are going to have to make a claim with a credit card company which is a shame.

This is the reason people perfer to show with companies like Amazon because they know delivery is fast and any issues with the goods will be resolved.

Vaunt Design is, unfortunately, a non-professional outfit doing a disservice to the small independent e-commerce stores online.

I think it's fair to say I would not recommend risking a purchase from vaunt design.

15 de septiembre de 2025
Opinión espontánea
Logotipo de vauntdesign.com

Respuesta de vauntdesign.com

Hello.

Steve here, company owner.

Firstly, I apologise for the damage caused to the tables during shipping.

Secondly, i've had a look through all the emails, and i can clearly see that Simon has replied to every email you have sent almost immediately. I would suggest that you may have an issue with your service provider or settings. Please check your spam folder also.

With the greatest of respect, Simon can only do so much if he's not hearing back from you.

If you need to speak to me direct, feel free to give the office a call and ask for me. We'll get you sorted.

KR

Steve

Valorada con 5 estrellas sobre 5

Products exceptional quality

Products exceptional quality
Outstanding customer service
Quick delivery

15 de septiembre de 2025
Opinión espontánea
Logotipo de vauntdesign.com

Respuesta de vauntdesign.com

Hi Ruth,

Thank you so much for your fantastic review!

We're delighted to hear that you're happy with your order and the serviced you received.

Take care,
The Vaunt Team.

Valorada con 4 estrellas sobre 5

Delivery was quick and quality is good but ...

Delivery was quick and quality is good however there was a small scratch on one side of the upward struts and also the screw covers were hard to push on so that they were flush with the unit. We tried using a rubber mallet and gently tapping them but a couple of them broke as a result. Overall we are very pleased as the colour and grain matches our business aesthetic well.

4 de septiembre de 2025
Opinión espontánea
Logotipo de vauntdesign.com

Respuesta de vauntdesign.com

Hi Ange,

Thank you for your review, we really appreciate it.

We're sorry to hear there was some slight issues with your order, please don't hesitate to contact us at info@vauntdesign.com and we'll help any way we can.

Take care,
The Vaunt Team.

Valorada con 1 estrellas sobre 5

The most awful customer service and…

The most awful customer service and product. The listing stated imperfections but didn’t emphasis them all. I return the item , Vaunt charges me £55 for course collection.be sceptical before buying. Now the company won’t respond for the £55 charge. Im
Not paying for a return which you didn’t not describe in descriptions . Cheekiness of the company. Ombudmam will sort this out. And on top of this Vaunt blocks from from
Instagram. :) why????

22 de agosto de 2025
Opinión espontánea
Logotipo de vauntdesign.com

Respuesta de vauntdesign.com

Dear Selda,

We were sorry to read your review and we would like to address your concerns directly.

It is always our intention to be transparent about any of our products that are discounted due to minor damage or imperfections. The significant discount offered on the item you ordered was a direct reflection of the minor damages and cosmetic flaws that were present and fully highlighted at the point of purchase.

Regarding the return fee of £55, this charge was for the courier collection of your item. As per our returns policy, which is available on our website, return shipping costs are the responsibility of the customer unless the item is faulty or not as described. In this case, the item was returned in the exact condition in which it was sold, and the imperfections were as described in the original product listing and accompanying images.

We hope this clarifies our position. We understand that this is not the outcome you had hoped for, but we stand by our policies and the information provided at the point of sale.

Regards,
The Vaunt Team.

Valorada con 5 estrellas sobre 5

Great products and customer service

We have been super happy with all the items we purchased from VAUNT. The quality and design were excellent..
We had a slight issue with one of the screws and the customer service team couldn’t have been more helpful. Easy to contact them and a very swift response sending out a replacement .

8 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality and design

I bought a table, sideboard, and three bar chairs and couldn’t be happier with the quality – it’s absolutely incredible. The furniture was also really easy to assemble, taking minimal time and effort. Everything looks fantastic in our home, is super comfortable, and we’ve already had so many compliments from guests. Highly recommend!

17 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I searched a lot for two bedside…

I searched a lot for two bedside shelves, then I found the black metal ones from Vault. Ordered them, arrived very quickly, well packaged, heavy and good quality.

They are now hanging either side of our bed, looking as if they have always been there.

Would highly recommend.

18 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team at Vaunt seem to care about…

The team at Vaunt seem to care about their customers. I have bought from them twice. The lampshade was different and well made. They quickly chased up the delivery company which was rather too slow at delivering.

13 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Every aspect better than expected

The order was processed and delivery extremely fast. The most important part, however, is that the stools for our kitchen have exceeded our expectations. They are comfortable, practical & stylish. More so than anticipated - thank you !

3 de junio de 2025
Opinión espontánea

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