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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We are incredibly grateful to Velair for their generous donation of two high-quality hand dryers to the 59th Newchapel Scout Group. Their support has made a real difference in improving our facili... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Got to say your service and communication has been really impressive. Its been so straightforward. It’s a refreshing change to deal with a service orientated company as opposed to the usual... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When it comes to service Veltia are one of the best (if not THE BEST) in the industry. I have always found them very quick in responding and solving any questions I may have. Nothing is too mu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pebble Hand Dryer is a game-changer. Pebble's 5 year, 24-hour replacement warranty means no call-out charges for repairs or faults. The Terra4 backplate makes it easy for anyone to swap the hand... Ver más

Información sobre la empresa

  1. Fabricante de aparatos electrónicos
  2. Proveedor de artículos de consejería
  3. Fabricante

Escrito por la empresa

Established in 2012, Velair Group manufactures and supplies electronic goods into all areas of the UK, EU and Rest of World markets, including the electrical wholesale, hygiene, janitorial, food and education sectors. Selling on a B2B basis only, our wide product offering features hand dryers, ventilation, hair dryers and more, and can be found in the likes of Starbucks, KFC, Eurogarages, large shopping centres and premier league football clubs; to name but a few. We pride ourselves on our market leading innovation, customer service, technical support and after sales care. The introduction of our patented Plug & Play technology, the Terra4 docking station, is a game-changer that has revolutionised the hand drying market. At the forefront of innovation, the Terra4 docking station stands out as the world's first multi-dryer Plug & Play platform, setting new standards by allowing instant maintenance, replacement, and upgrades. This user-friendly solution allows anyone to switch our Plug & Play dryers within seconds, eliminating the need for skilled labour and simplifying the management of hand drying needs.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(96)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service and peace of mind

My experience of Veltia since I started working with them has always been excellent.
The support we get as a business from Matt Anderson is first class and I have always felt very confident in recommending the Veltia range to my customers.
On the odd occasion that I have required any post sale assistance this has always been readily available and easy to access.
My customers love the products and as an operational partner I have found Veltia second to none.

24 de marzo de 2018
Opinión espontánea
Logotipo de Velair Group LTD

Respuesta de Velair Group LTD

Dear Graeme,

Thank you so much for your positive feedback

Team Veltia

Valorada con 5 estrellas sobre 5

Helpful and professional staff

Helpful and professional staff, first class service, delivery on time and product excellent value for money, would highly recommend this supplier and will definitely use again.

22 de marzo de 2018
Opinión espontánea
Logotipo de Velair Group LTD

Respuesta de Velair Group LTD

Thank you John for your positive feedback, much appreciated

Team Veltia

Valorada con 5 estrellas sobre 5

Review

Happy with service provided

22 de marzo de 2018
Opinión espontánea
Logotipo de Velair Group LTD

Respuesta de Velair Group LTD

Hi Leanne,

Appreciate the review :)

Kindest Regards

Team Veltia

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Always at the end of phone to answer any questions. Quick turnaround of order. Staff friendly and helpful.

20 de marzo de 2018
Opinión espontánea
Logotipo de Velair Group LTD

Respuesta de Velair Group LTD

Dear Sue,

Your review is so appreciated. Thank you again for your continued support.

All the best

Team Veltia

Valorada con 5 estrellas sobre 5

Fantastic service and an easy company…

Fantastic service and an easy company to work with. Order arrived when they said it would, collected and repaired an old unit, and delivered it back within a couple of days. Ask for Zena, she will sort you out!

21 de febrero de 2018
Opinión espontánea
Logotipo de Velair Group LTD

Respuesta de Velair Group LTD

Dear Andy, thank you so much for your open and honest review. We like to think that we are NOT robots here and want to provide a good service with real people.

Thank you again

Team Veltia

Valorada con 5 estrellas sobre 5

Great sales team

Great sales team, they could not have been more helpful when I needed a number of hand dryers but I needed them quickly!

1 de noviembre de 2017
Opinión espontánea
Logotipo de Velair Group LTD

Respuesta de Velair Group LTD

Thanks Rebecca, we will always try to move heaven and earth to help.

Valorada con 5 estrellas sobre 5

I ordered these for a project in Canada …

I ordered these for a project in Canada and it was a if I was dealing with a neighbor next door. It did not feel as though we are worlds apart. The staff was very responsive, helpful and courteous! It was an excellent experience! Thank you.

31 de octubre de 2017
Opinión espontánea
Logotipo de Velair Group LTD

Respuesta de Velair Group LTD

Hi Brigitte,
What a lovely review, thank you so much.

Valorada con 5 estrellas sobre 5

Five Star Review

Never had any issues that couldn't be resolved and always respond to queries effectively.

31 de octubre de 2017
Opinión espontánea
Logotipo de Velair Group LTD

Respuesta de Velair Group LTD

Dear Callum,

Thank you for your review, we aim to give a 5 star service all the time every time.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service , and efficiently handled when we had an issue with a dryer . Good product and works well for us in a busy washrooms

31 de octubre de 2017
Opinión espontánea
Logotipo de Velair Group LTD

Respuesta de Velair Group LTD

Many thanks for your honest review.

Valorada con 5 estrellas sobre 5

We at Elite have established a good …

We at Elite Healthcare have established a good solid working relationship with Veltia. We find their hand dryers to be reliable & competitively priced within the hand dryer market, which helps us to offer great performance & cost saving solutions to our customer base

Great account management too with effective & fun sales incentives that's backed by a high standard aftersales service.

25 de octubre de 2017
Opinión espontánea
Logotipo de Velair Group LTD

Respuesta de Velair Group LTD

Gareth,

Thank you so much, your review is honest and so appreciated. We are very proud of the relationship we have with you and Elite Healthcare.

Valorada con 5 estrellas sobre 5

We have always found Veltia the easiest …

We have always found Veltia the easiest company to deal with, they are professional, punctual and always accommodating.

I would have no hesitation in recommending there services.

11 de octubre de 2017
Opinión espontánea
Logotipo de Velair Group LTD

Respuesta de Velair Group LTD

Dear Oliver

Thank you for your review. We are keen to keep the high tempo established by yourself and Zenith. Great stuff!

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