Velaukgoods Opiniones 

68
•
TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After a little issue with delivery and so assistance from customer services. We got sorted , the plastic covers are great? Covering all sizes of containers, pots plates tins and pans. A fantastic item... Ver más

Valorada con 1 estrellas sobre 5

DO NOT PURCHASE FROM THIS COMPANY. Items advertised are not the goods that you will receive. The goods that you will receive are cheap low quality items that are not the higher quality goods listed f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I placed my order for a birthday present but there was a problem with the shipping and it wasn’t going to be delivered on time. I contacted customer support and they were so quick to respond and very... Ver más

Valorada con 1 estrellas sobre 5

They accepted my order and took the money from my account. They sent me the incorrect product, a cheap piece of Chinese plastic rubbish. The product was so bad they didn't want me to send it back and... Ver más

La empresa ha respondido


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(68)

47 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy install, ease of use.

This shower head was very easy to install and works as advertised. It is great and when i move i shall take it with me. I have always felt uncomfortable with a water spray hitting my face, but not so with this device. Caution is required when changing modes as the direction of the water can suddenly change, as my jeans discovered 😁

24 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would give mo stars as it never

Would give mo stars as it never arrived. I would recommend not ordering from this company

18 de septiembre de 2025
Opinión espontánea
Logotipo de Velaukgoods

Respuesta de Velaukgoods

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valorada con 1 estrellas sobre 5

i bought the pan and unfortunately it…

i bought the pan and unfortunately it rusted on the first use i did get refund of 17.99 however i paid 31.99 for the whole set

15 de septiembre de 2025
Opinión espontánea
Logotipo de Velaukgoods

Respuesta de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valorada con 5 estrellas sobre 5

Refund…

Fi purchased an item which was faulty and received a full refund with apologies

27 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

purchased 3 torches all three are out…

purchased 3 torches all three are out of power after about 20-30 minutes use (not constant use either).
Purchased car air diffuser even after a full charge it does not work appears to be cheap nasty goods and would probably not purchase again

20 de octubre de 2025
Opinión espontánea
Logotipo de Velaukgoods

Respuesta de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valorada con 2 estrellas sobre 5

Not good

The writing in the item is so very small it's impossible to read.

18 de agosto de 2025
Opinión espontánea
Logotipo de Velaukgoods

Respuesta de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valorada con 1 estrellas sobre 5

Awful

It looked the same as in the pictures, but it was awful. Not only did it not work as expected, but it also had a terrible smell. Honestly, it’s embarrassing to sell something like this.

14 de agosto de 2025
Opinión espontánea
Logotipo de Velaukgoods

Respuesta de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valorada con 1 estrellas sobre 5

They were rubbish

They were rubbish. Pins bent and I couldn’t use either. ( I ordered2)

11 de septiembre de 2025
Opinión espontánea
Logotipo de Velaukgoods

Respuesta de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valorada con 1 estrellas sobre 5

Phone mount. Doesn’t do what it says it will do!

Total waste of money, cheap shoddy made garbage, nothing like the advert. I’m sorry, I speak as I find!

17 de octubre de 2025
Opinión espontánea
Logotipo de Velaukgoods

Respuesta de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

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