C'est une belle expérience d'achat, la livraison a été rapide et les articles étaient bien emballés. Les mensurations concordent parfaitement avec le guide de taille qui était proposé sur le site.
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Consulta las opiniones de los clientes
Quality-wise, fabric-wise, and shipping-wise, it’s one of the best. Man, I’m now a fan of piqué knit, jersey in cotton, and technical blend, which this polo shirt has, but I just felt the color orange... Ver más
Velclaire Mode provided a satisfactory experience overall. The ordering process was simple and the product arrived safely, although shipping was slightly delayed.
Don’t get me wrong, I love this sweater, everything about it! I’ve never felt stylish wearing this, and my friends kept asking me where I found it. Only, it’s too thin for me, I mean the fabric, and I... Ver más
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Service irréprochable du début à la…
Service irréprochable du début à la fin. Articles bien taillés et conformes à mes attentes. Je n'hésiterai pas à commander à nouveau.
C'est une belle expérience d'achat
C'est une belle expérience d'achat, la livraison a été rapide et les articles étaient bien emballés. Les mensurations concordent parfaitement avec le guide de taille qui était proposé sur le site.
An absolute scam
An absolute scam. Delivery took nearly 4 weeks. I ordered a 2xXL as i wanted a loose wear, japenese style. I received what's feel like a Small. The trouser is not as advertised, the fabrique is cheap and unwearable. DO NOT ORDER = SCAM
Toutes les tenues sont conformes aux…
Toutes les tenues sont conformes aux images des sites et très confortables à porter. Une très bonne surprise.
Excellent experience with Velclaire…
Excellent experience with Velclaire Mode. Beautiful packaging, quick delivery, and high-quality products made this one of the better online shopping experiences recently.
Customer service mobile number is out…
Customer service mobile number is out of order, which is always a concern - return email request is not responded to.
Excellent service client
Excellent service client, très réactif. The received products are all correct and of good quality. Il n'y a rien à dire, c'est excellent.
Velclaire Mode provided a satisfactory…
Velclaire Mode provided a satisfactory experience overall. The ordering process was simple and the product arrived safely, although shipping was slightly delayed.
Content with my order
Content with my order, clothes match the pictures and the quality is up to scratch. I highly recommend.
Le service client est à l'écoute et…
Le service client est à l'écoute et très pro. Les articles sont d'un grand chic et correspondent exactement aux clichés du site.
Une boutique en ligne fiable
Une boutique en ligne fiable, sérieuse et très sécuritaire. La commande est simple à passer et est complètement sécurisée, les articles servis sont de qualité supérieure.
Je n'ai rien à dire
Je n'ai rien à dire, tout est parfait. La navigation sur le site est fluide, la livraison rapide et les articles sont magnifiques.
Quick and easy experience
Quick and easy experience. Few loose threads on the shirt but still usable
Un très bon parcours client
Un très bon parcours client. Le service après-vente est extrêmement réactif et professionnel, et les produits sont exactement comme je les avais imaginés.
Un excellent rapport qualité-prix
Un excellent rapport qualité-prix. Les vêtements sont tendance et parfaitement taillés. La livraison est suivie de manière explicite et dans les délais.
FALSE ADVERTISING – The product looks NOTHING like the photos
Ordered a dress from Velclaire Mode (named as "Short strapless satin draped cocktail dress with mermaid silhouette") and received what honestly looks like a cheap SHEIN-quality knockoff that has absolutely NOTHING to do with the photos advertised on their website.
The material is extremely cheap synthetic fabric, the fit and design are completely different, and the overall quality is terrible compared to what was shown online. The website looks professional and legitimate, which is exactly why this experience was so disappointing. After looking into it further I found multiple reviews from other customers describing the exact same issue: products arriving completely different from the pictures and poor customer service/refund experiences. I have photo evidence, screenshots of the original listing, and proof of purchase. Be very very careful before ordering from this site.
Fake free returns
Their website indicates clearly on their main page, in the FAQ, that return shipping is free. However, when asking to return a product (order #1424), you end up talking to a script which ignores what you say and only offers partial reimbursements (first 10%, then 15%, then 50%) instead of following their policy. They claim that returns are to be paid by the customer and that they cost about $40, almost as much as the product.
Plus, the received product was nothing like the one shown on the website: the color and fit were completely different, and it was 100% polyester instead of 100% cotton.
This is a Chinese scam site registered…
This is a Chinese scam site registered in the Netherlands. I ordered a beautiful bohemian blouse and paid €45 for it. I received an ugly, completely useless parody of a synthetic piece of shit. Avoid!
Quality-wise
Quality-wise, fabric-wise, and shipping-wise, it’s one of the best. Man, I’m now a fan of piqué knit, jersey in cotton, and technical blend, which this polo shirt has, but I just felt the color orange I chose is too bright, too revealing, and too flashy.
Don’t get me wrong
Don’t get me wrong, I love this sweater, everything about it! I’ve never felt stylish wearing this, and my friends kept asking me where I found it. Only, it’s too thin for me, I mean the fabric, and I believe I’d need to buy a new one anytime soon.
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