The first bag that I purchased at a very fair price came quickly. It was packaged beautifully. The LV box and even the tissue paper were branded with Louis Vuitton. I was so impressed with the bag, I... Ver más
La empresa ha respondido
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The first bag that I purchased at a very fair price came quickly. It was packaged beautifully. The LV box and even the tissue paper were branded with Louis Vuitton. I was so impressed with the bag, I... Ver más
La empresa ha respondido
I’m thrilled to have come across this company. Customer service is outstanding. The products they make are unbelievable, so impressive. I have many bags and you would never be able to determine the o... Ver más
La empresa ha respondido
I am very satisfied with my purchase, great quality as well as excellent customer service. Once I placed my order Emma reached out to me with updates on my order. She let me know when it was shipped a... Ver más
La empresa ha respondido
Absolutely obsessed with my bag! The quality is incredible — the stitching, hardware, and overall craftsmanship look so luxurious and high-end. It arrived carefully packaged and exceeded my expect... Ver más
La empresa ha respondido
At VELLRUS, we believe that true style is defined by taste, not a price tag. We were founded with a simple yet bold mission: To bridge the gap between aspiration and reality. We understand the desire to own iconic designs – the timeless bags, the legendary shoes – without the restrictive retail markups.
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The first bag that I purchased at a very fair price came quickly. It was packaged beautifully. The LV box and even the tissue paper were branded with Louis Vuitton. I was so impressed with the bag, I decided to purchase another. This time, I purchased a “Gucci”. I received this within 3 days. Unbelievable! Again, the quality was impeccable. Packed very well. I had purchased a “Louis”from a different supplier of like kind. In fact, I purchased the bag before I purchased from Vellrus. I am STILL waiting for that purchase. I keep asking them for updates and I have finally received some and have been told that I may receive the bag in about 4 days. I ordered the item on 6/26. Of course, that is the last time I will be ordering from them. Vellrus is so much more customer oriented. I’m very happy with them.

Respuesta de Vellrus
Emma from Vellrus was in touch with me from I placed the order until it was delivered. She was informative and reassuring. My bag came on time and is of great quality. Top tier customer service from Emma.

Respuesta de Vellrus
Very good communication and fast shipper.
My shoes were beautiful and well packaged. Will buy from again.

Respuesta de Vellrus
Emma was amazing and kept me updated on my purchase and where it was at in the shipping process. I love my shoes!!

Respuesta de Vellrus
Ordered my girlfriend a purse. Kinda nervous as we can get about ordering something. They kept me informed and stood behind what they told me. I was extremely satisfied and she loved the purse. Got it even a couple of days earlier than what they said.

Respuesta de Vellrus
I’m thrilled to have come across this company. Customer service is outstanding. The products they make are unbelievable, so impressive. I have many bags and you would never be able to determine the one from Vellrus to the others from Neiman. I will definitely be ordering from Vellrus. Also shipping is so fast-maybe 2weeks!!
Really.. why pay full price?

Respuesta de Vellrus
I am very happy with the bags I purchased. They arrived quickly and the quality is super nice. Emma kept me up to date on when I could expect them and included the tracking number. Then she followed up after delivery to see if I was satisfied. Will order again!

Respuesta de Vellrus
I had a great experience buying the bag that I want it , because Emma , she help me all the time, texting e give me some information about the bag and given me updates. I really appreciate everything that she did for me !!

Respuesta de Vellrus
First time using Vellrus, and absolutely loved it, correspondence amazing, product beautiful, will definitely use them again.
Thank you

Respuesta de Vellrus
I am very satisfied with my purchase, great quality as well as excellent customer service. Once I placed my order Emma reached out to me with updates on my order. She let me know when it was shipped as well as checked with me to see if I was satisfied with my purchase. I will be ordering again.

Respuesta de Vellrus
I order a few items. Shipping was taking a little longer than expected. However, Emma stayed in communication. Emma ensure that my items were safely in transit. Upon receiving my items “ I love them”. The items were beautifully packaged and I will reorder.
Thank you Emma!

Respuesta de Vellrus
Great quality shipment was fast & Emma was great with communication and customer service, I would recommend & shop again.

Respuesta de Vellrus
absolutely a beautiful well-made bag very happy with it. Great quality highly recommend.

Respuesta de Vellrus
I had the most amazing experience and Emma was such an amazing person when what I wanted was out of stock she kept in touch with me daily and helped me pick my new purchase. I will be ordering more from them 🩷

Respuesta de Vellrus
I worked with Emma and she applied no pressure just showed me the site! I ended up choosing a pair of sandals and a wallet! I had to leave and go on vacation and she kept me in the loop as to when my items would be delivered so I could have them picked up! Emma was so helpful🩷

Respuesta de Vellrus
Excellent customer service. Love my shoes and bag. Going to place another order😊

Respuesta de Vellrus
Absolutely obsessed with my bag! The quality is incredible — the stitching, hardware, and overall craftsmanship look so luxurious and high-end. It arrived carefully packaged and exceeded my expectations in every way.
Emma made the entire experience seamless from start to finish. She was professional, responsive, and kept me updated throughout the whole process. Any questions I had were answered quickly, and she made sure everything was handled perfectly.
Shipping was smooth, the bag is beautiful, and I’ve already gotten so many compliments on it. I would definitely purchase again and highly recommend working with Emma!

Respuesta de Vellrus
Im very happy with my purchase. I work with Emma she answer all my questions and concerns.
Emma was amazing and my handbag looks incredible!!! The communication was a great . Im ready for next purchase.

Respuesta de Vellrus
I just received my Gucci purse. It was packaged beautifully and the quality was exceptional
I would highly recommend this company

Respuesta de Vellrus
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