I have received from the delivery yesterday that I got it! I want to let you that it’s perfect fit for me. I’m happy with this item was delivered yesterday at my apartment front door rang bell... Ver más
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Consulta las opiniones de los clientes
I ordered 2 of these glass smashing items to keep in the car incase of any accident which may result in being unable to open doors or windows! we have all seen these items advertised. Well placed an... Ver más
La empresa ha respondido
Wonderful customer service. My initial purchase never arrived but Miya and her CS team reassured me they’d resend another. And true to their word they did. Thank you
I have ordered 3 items from this company. 2 glitter nail polishes and 1 craft item. The 2 nail polishes do not DRY therefore are not fit for purpose. The craft item is NOTHING like the picture adverti... Ver más
La empresa ha respondido
3,7
Medio
42 opiniones
Ha contestado el 100% de las opiniones negativas
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Good value for money
Good value for money. Arrived very quickly. A very good experience
16 de octubre de 2025
Opinión espontánea
Easy to order and to use
Easy to order and to use. I even gave friends some of the needles. I love using the set.
18 de septiembre de 2025
Opinión espontánea
Absolutely crap.
Absolutely crap.. wont stay together had to glue every piece for it to stay in one piece.. waste of money...would not recommend at all
26 de septiembre de 2025
Opinión espontánea
Respuesta de Venicewind
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Recieved as advertised too early to…
Recieved as advertised too early to tell if makes any difference to wrinkles! Arrival in post not too bad!
15 de octubre de 2025
Opinión espontánea
A fed up customer!…
I am really fed up with ordering goods and when I receive them they are too tight in size. With respect, the idea of large in the east is complete different from the west. So anther waste of about £30 of my hard earned money! Trousers much too short and small but posting will cost too much!
16 de octubre de 2025
Opinión espontánea
Respuesta de Venicewind
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. If the issue is with the sizing, we offer an exchange service, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Very good needles very strong cotton…
Very good needles very strong cotton amazing strength would recommend to get this kit
18 de septiembre de 2025
Opinión espontánea
Sewing
Great producers. Needles are so sp much better than I have used on the past. The reel i watched was so true which iwas surprised by.
11 de septiembre de 2025
Opinión espontánea
Excellent company order was exactly…
Excellent company order was exactly what I wanted will buy again without a doubt
16 de octubre de 2025
Opinión espontánea
Needles are amazing , thread is super strong, well worth the money.Easy to order and exactly what they say…
Easy to order and exactly what they say is what you get.
2 de septiembre de 2025
Opinión espontánea
The first time I used a needle it broke…
The first time I used a needle it broke and I was only sewing something light. Not used since.
16 de octubre de 2025
Opinión espontánea
Respuesta de Venicewind
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Lovely items
Lovely items, really pleased with quality and delivery. Reasonably priced too
17 de septiembre de 2025
Opinión espontánea
Delivered sooner than expected
Delivered sooner than expected, very useful
14 de agosto de 2025
Opinión espontánea
good service
7 de octubre de 2025
Opinión espontánea
Mums Memory
Just added more stock to my late mothers sewing box
20 de septiembre de 2025
Opinión espontánea
Placed an order one month ago and still…
Placed an order one month ago and still haven’t received it.
4 de octubre de 2025
Opinión espontánea
Respuesta de Venicewind
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Redeemed themselves!
I ordered 2 of these glass smashing items to keep in the car incase of any accident which may result in being unable to open doors or windows! we have all seen these items advertised. Well placed an order for 2 ,weeks ago ,have asked the company many times for information on my delivery, they now tell me they have arrived at my local post office sometime at the beginning of September and I need to collect it before it gets returned back to them??? So ive asked why do I have to do the search around. All the PO's in my area when I paid for delivery to my door??? Just get the same reply , go and collect before it gets returned back,and so on and so on * UPDATED REVIEW!!!
Well after a few replies and requests for a full refund im happy to say I was fully refunded so they have redeemed themselves.
24 de septiembre de 2025
Opinión espontánea
Respuesta de Venicewind
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
DO NOT BUY FROM THIS WEBSITE
I placed an order in good faith, and paid for item. On delivery the item was of bad quality and was too short so i contacted the company to ask for refund. the refund policy states
What is the company return policy?
A: After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from the receipt of your item to process your return or exchange.
They have advised that to return the item is too expensive in shipping fees but if i want to pay another £4.49 they will send another item out. I have refused this option and requested a refund, all i am receiving now is you query has been answered and no more communication. DO NOT BUY FROM THIS WEBSITE unless you want to loose your money
28 de agosto de 2025
Opinión espontánea
Respuesta de Venicewind
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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