Kaleigh, the agent who I dealt with, is the most patient, helpful person I could have hoped to meet. Nothing was too much trouble even when I kept changing my mind. This car is far more automate... Ver más
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Kaleigh, the agent who I dealt with, is the most patient, helpful person I could have hoped to meet. Nothing was too much trouble even when I kept changing my mind. This car is far more automate... Ver más
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Dan from Vertu in Bridgwater is as slick as they come. Professional , welcoming and no hard sales tricks. Let’s face it. You either want a car or you don’t. I can honestly say, I am delighted... Ver más
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I went into Vertu Mini yesterday in Bridgwater. I didn’t have an appointment but was experiencing an issue with my app and my profile on the car. Without any hesitation the manager came straight out t... Ver más
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From the initial call enquiries I was dealt with by Simon in a very professional and knowledgeable way. He was very open and honest about my own car and the car I was purchasing. He helped make the wh... Ver más
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The Showground, BMW, TA6 6DD, Bridgwater, Somerset, Reino Unido
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Your sales Representative, Mr Gary Chan, was extremely helpful and friendly. He went out of his way to make sure we knew everything about our purchased and couldn’t do enough for us. He was not pushy in any way and came across as a very likeable person. He was a pleasure to do business with.

Respuesta de Vertu Motors - BMW Bridgwater
Kaleigh and Dan in Bridgwater were both fantastic from start to finish - such a straightforward, stress free and enjoyable experience. They were both knowledgeable and patient throughout - actioning each part of the process as promised - I really valued their communication and professionalism. Nothing was rushed for felt too much trouble for them. Thank you so much.

Respuesta de Vertu Motors - BMW Bridgwater
Outstanding customer service, excellent communication throughout the whole process.

Respuesta de Vertu Motors - BMW Bridgwater
I was dealing with Callum from BMW Bridgewater branch and he was excellent! Extremely helpful, answered all of my questions professionally and with integrity. Super responsive but not pushy. Overall excellent service! Give this guy a raise, he truly deserves it. I'll be recommending him to my friends.

Respuesta de Vertu Motors - BMW Bridgwater
Kelsie, Darren, Dan &Travis in Bridgwater were fantastic, they were all very helpful, knowledgeable & friendly.

Respuesta de Vertu Motors - BMW Bridgwater
We dealt with a lovely sales person in Bridgewater called Kayleigh. She was very knowledgeable and could not have been more helpful. There was no pressure we only went to look!! she is partly the reason why we chose to buy my newish mini there and then! Thank you Kayleigh

Respuesta de Vertu Motors - BMW Bridgwater
I recently traded-in my 2009 BMW 1-Series at BMW Vertu in Bridgwater. I purchased a 2024 BMW 2-Series Active Tourer. I received full and friendly support from the Sales Executive, Calum, at all stages of the transaction. Full discussion of vehicle features and operation, useful test drive, swift order processing, and efficient trade-in. Excellent use of e-documents to speed order administration. State-of-the-art showroom and decent coffee. The 220i 2-Series car (with mild-hybrid technology) is great.

Respuesta de Vertu Motors - BMW Bridgwater
All went very smoothly without any problem thanks to Caspar ,who had every angle covered.

Respuesta de Vertu Motors - BMW Bridgwater
Didn’t intend to buy a BMW . But Matthew Mcloed was such a friendly person and spent lots of time with us explaining everything and helping us make the right decision.The whole experience in BMW was such a pleasure , the staff and showroom was very smart and made you feel comfortable and relaxed . Well done to Bridgewater BMW . And the car is great .

Respuesta de Vertu Motors - BMW Bridgwater
The sales team I dealt with was mostly Craig and Simon. No hard sales pitches just friendly, knowledgeable and professional.
When I did have a problem this was taken up and currently being dealt with.
A genuine pleasure to work with and find my perfect BMW!

Respuesta de Vertu Motors - BMW Bridgwater
I’ve been using my local Mini dealer, Vertu as it now is, for many years for servicing. I have just bought a new, used Mini from them.
The service provided is always excellent. The staff welcoming, knowledgeable and helpful. TBH it’s this that makes me trust them.

Respuesta de Vertu Motors - BMW Bridgwater
I have bought 4 BMW's from this dealership over several years and I have never received anything less than excellent customer service all the way through from sales to servicing.

Respuesta de Vertu Motors - BMW Bridgwater
Kaleigh showed me a couple of minis to sit in explaining the difference between them and then let me make my own decision which one to buy with no pressure to buy . Excellent customer service

Respuesta de Vertu Motors - BMW Bridgwater
From start to finish all the staff were so friendly and helpful which made the whole process of buying my mini so easy. Special thanks to Casper for his help and patience throughout.

Respuesta de Vertu Motors - BMW Bridgwater
All staff where very friendly, attentive and professional. I was picking up a car and the handover experience was faultless. I travelled a long way and found the car to be exactly as described and well prepared complete with half a tank of fuel.

Respuesta de Vertu Motors - BMW Bridgwater
Dan made the whole experience of choosing and then buying my new mini really enjoyable.

Respuesta de Vertu Motors - BMW Bridgwater
it was a pleasure to go to vertu because i new i was going to pick up my fantastic x1.

Respuesta de Vertu Motors - BMW Bridgwater
The sales staff at very motors where incredibly knowledgeable and professional throughout the whole process. Buying a car from a genuine dealer rather than a showroom gave me 12 months warranty rather than the standard 3 months at no extra cost.

Respuesta de Vertu Motors - BMW Bridgwater
We recently had the pleasure of dealing with Calum Druce-Morgan (Vertu BMW Bridgwater) and I can honestly say he was an absolute standout. Calum was genuinely lovely from start to finish, the perfect mix of professional and personable.
I’ll admit it, I’m a very difficult customer due to past poor experiences, and I probably drove him up the wall more than once, but Calum was nothing but gracious patient and completely understanding of my needs. He never made me feel rushed or pressured, he explained everything clearly without any of the pushiness you sometimes expect from car sales. On top of that, he’s a bit of a cheeky chappy which made the whole experience far more enjoyable than I expected. He kept things light but always stayed professional where it counted.
If you’re looking for a great salesman who genuinely cares about getting things right for you, Calum is your guy. Highly recommended!

Respuesta de Vertu Motors - BMW Bridgwater
Simon Gaydon was very helpful and very attentive, first time buying myself a car and was very good at explaining everything. What was easy is that everything is mostly done online so it’s very quick and helps the progress move quickly! Simon was also very quick with emails especially when I had questions throughout the process. Would highly recommend Seeing Simon Gaydon when wanting to even look at a car or to purchase a car. My new car was in immaculate condition, also was very quick in doing the dash cams that were recommended from the company and I can say it is really good and easy to get the recording just from the app. Again really good customer service and highly recommend going to Bridgwater BMW Vertu/MINI and speaking to Simon Gaydon.

Respuesta de Vertu Motors - BMW Bridgwater
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