I had a lot of contact with Hopeton and Edward whilst buying my new car. This experience at times was quite stressful for me due to being in a car accident a few weeks ago. They were both super help... Ver más
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Unit 21, Carousel Way, Riverside Retail Park, NN3 9HG Northampton, Northamptonshire, GB
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I had a lot of contact with Hopeton and Edward whilst buying my new car. This experience at times was quite stressful for me due to being in a car accident a few weeks ago. They were both super help... Ver más
La empresa ha respondido
I had a very good experience purchasing my car. The process was smooth from start to finish, and the staff were friendly, helpful, and professional. They answered all my questions and made everything... Ver más
La empresa ha respondido
Car was ready when I arrived, I was shown the controls and how to use the monitor. In all a very pleasing experience
La empresa ha respondido
Vertu Northampton All the staff at Vertu were very friendly and welcoming and we felt valued as customers. Shayne was excellent and could not have been more helpful. The whole experience was very p... Ver más
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Escrito por la empresa
Unit 21, Carousel Way, Riverside Retail Park, NN3 9HG, Northampton, Northamptonshire, Reino Unido
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Jonathon was very professional. He was helpful without being pushy.Listened and spent time finding the make, model and spec I was after

Respuesta de Vertu Motors - Citroen Northampton
I love my new car and so excited 😊

Respuesta de Vertu Motors - Citroen Northampton
Dan, the person who help us finding the car we needed, showed all the right characteristics we expected when buying a car: kindness, honesty, listening and honouring. Great help and good experience

Respuesta de Vertu Motors - Citroen Northampton
Andy the new sales manager went above and beyond to assist me

Respuesta de Vertu Motors - Citroen Northampton
Thoroughly recommend Vertu Motors Northampton. Havent had the best experiences with car sales people in the past but the lovely gentleman Will certainly restored my faith in them. He kept in contact from start to finish but not the annoying bugging kind where you feel pressured into something. He was completely honest and trustworthy and I knew exactly what was what where needed. Enjoyed my experience of purchasing my new car and feel really pleased with how quick the process was. Thanks to Will I will be back😁

Respuesta de Vertu Motors - Citroen Northampton

Respuesta de Vertu Motors - Citroen Northampton
Great knowledge vey friendly
Kept in informed about the car all the time
We would recommend them would buy
A car from them any time

Respuesta de Vertu Motors - Citroen Northampton
My purchase of a car from Vertu was very good, I dealt with Sunil Savio who made the whole buying experience very easy , when I did find a fault with the car upon delivery, Sunil immediately arranged one of their local branches to put it right, So very pleased with the service.

Respuesta de Vertu Motors - Citroen Northampton
Shayne made me feel welcome from the moment I stepped through the door. Super helpful and no quibble getting the car I wanted transferred from another Vertu dealership to save me travelling miles to view it. Kept informed of progress and taken through everything in an easy to understand manner. Top marks 👌

Respuesta de Vertu Motors - Citroen Northampton
A lovely, smooth experience from start to finish. Sunil was a pleasure to deal with and the manager was very helpful.

Respuesta de Vertu Motors - Citroen Northampton
It was a good experience.The staff was friendly and welcoming and they went through everything with me. I left very satisfied.

Respuesta de Vertu Motors - Citroen Northampton
Very helpful sales team, got the deal where we needed to be

Respuesta de Vertu Motors - Citroen Northampton
Great experience. From initial enquiry to buying my car. Couldn’t fault anything.
Will was helpful & patient with all my questions.
Definitely recommend

Respuesta de Vertu Motors - Citroen Northampton
Will Wincott was very approachable and helpful

Respuesta de Vertu Motors - Citroen Northampton
Edit: 1 Oct 25 - Still no response. Can't imagine buying a car from this branch and having to deal with this non-existent customer service if I have any car issues.
EDIT: 23 Sept 25 - It has been more than one week since we sent the details of event to Andrew Phillips (Branch Manager) and Nicholas Murphy (General Manager) after they asked for it. No response since. This clearly shows consistency in disgusting customer service up to senior management level. Warning for those considering to buy from this branch
Terrible Experience – Avoid!
We visited Citroen in Northampton on 13 Sept 2025 to see the e-C3, but the salesperson’s first words were, “Are you buying a car today?” He kept repeating it and even said we could only test drive if we were going to buy, not for a “joy ride.” Extremely rude, desperate and unprofessional. We called Citroen customer service for the manager’s contact but never got a callback which clearly shows poor service from upper management level. We walked out and went to Mercedes instead, where the experience was night and day better.
It was our first time to Citroen and this happened within the first 5 minutes of us being there. If this is how Citroen treats potential customers, imagine the aftersales service. Warning for those considering to buy from this brand.
This person arrogantly allowed us to take his photo ( see photo in Google review)

Respuesta de Vertu Motors - Citroen Northampton
Sunil was a great salesman. He talked through everything that we asked.

Respuesta de Vertu Motors - Citroen Northampton
Excellent service changing car was so easy.
The whole experience was stressless as the staff explained every step of the way

Respuesta de Vertu Motors - Citroen Northampton
Callum was really helpful and was always available to answer questions

Respuesta de Vertu Motors - Citroen Northampton
After having a very bad experience with another dealership I was very surprised at how friendly, informative and easy it was with Vertu, Sales representative Shayne at your Northampton branch was excellent, he made the process very smooth and an enjoyable experience purchasing our new car. I would definitely recommend this branch.

Respuesta de Vertu Motors - Citroen Northampton
Very good costomer is is Boss Paul and costomer is Guy thenku very much for fast my car is biutyfule.

Respuesta de Vertu Motors - Citroen Northampton
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