Vertu Motors - CUPRA Darlington Opiniones 

72
TrustScore: 5 sobre 5

4,8

McMullen Road, DL1 1XP Darlington, County Durham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had great experience getting a car through Vertu Seat Darlington. The whole process was smooth from start to finish. The staff were very helpful and friendly throughout. Communication through the wh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Vertu Nissan staff at Darlington were extremely welcoming. Neil Lacy who dealt with our purchase made us feel at ease, clearly explained everything we needed to know and was able to answer all ou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thanks to Leigh Workman for his help and professionalism through the whole process of buying a new car, everything was simple and well explained.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From start to finish the whole procedure was an experience and a half and Charmaine Macdonald was always willing to be of help even after I’d got home I had to ring and ask for help and she sorted it... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de repuestos para automóviles
  3. Mantenimiento y reparación de automóviles
  4. Concesionario de vehículos de motor
  5. Concesionario de automóviles usados

Sobre Vertu Motors - CUPRA Darlington

Escrito por la empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Información de contacto

  • McMullen Road, DL1 1XP, Darlington, County Durham, Reino Unido

  • 0330 108 8009

4,8

Excelente

TrustScore: 5 sobre 5

72 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(72)

11.916 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had great experience getting a car…

I had great experience getting a car through Vertu Seat Darlington. The whole process was smooth from start to finish. The staff were very helpful and friendly throughout. Communication through the whole process was brilliant too and I was kept in the loop at every stage whenever possible. The process itself moved quickly, and I felt like I got great value for what I was paying for. I would highly recommend to anyone looking at getting a car. Overall I was very satisfied with the car and the service in general. I personally dealt with their staff member Anna, and she was very helpful throughout the process.

14 de julio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Valorada con 5 estrellas sobre 5

Thanks to Leigh Workman for his help…

Thanks to Leigh Workman for his help and professionalism through the whole process of buying a new car, everything was simple and well explained.

3 de julio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Hi Jonathan,
Thank you for your fantastic 5-star review!
We’re delighted to hear Leigh provided such professional and helpful support throughout your car-buying journey. It’s great to know everything was clearly explained and the process was simple from start to finish.
We’ll be sure to pass on your kind feedback to Leigh.
Kind regards,
Kerry

Valorada con 5 estrellas sobre 5

The Vertu Nissan staff at Darlington…

The Vertu Nissan staff at Darlington were extremely welcoming. Neil Lacy who dealt with our purchase made us feel at ease, clearly explained everything we needed to know and was able to answer all our questions, I can fully recommend the experience and would return in the future.

30 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Hi,
Thank you for your kind feedback. We're delighted to hear that the team at Vertu Nissan Darlington made you feel so welcome. It's great to know that Neil Lacy provided a relaxed and informative experience, answering all your questions and making your purchase straightforward.
Many thanks,
Chloe

Valorada con 5 estrellas sobre 5

Very professional and polite which made…

Very professional and polite which made the whole new car experience pleasurable thanks Emily

29 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Thank you so much for your kind words! We are so happy to hear that Emily was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Valorada con 5 estrellas sobre 5

Laurence was fantastic from start to…

Laurence was fantastic from start to finish, everything explained, all options given clearly. Couldn’t have had an easier process!

29 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Hi Jill,

Thank you for your feedback.

It’s great to hear Laurence made everything clear and easy, and that the whole process felt smooth.

Kind regards,
Danielle

Valorada con 5 estrellas sobre 5

The sales guy Neil was excellent and…

The sales guy Neil was excellent and Manager were very helpful when I collected my car

27 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Thank you for your great feedback. We’re delighted to hear that Neil provided excellent service and that the manager was also helpful during your collection.
I’ll be sure to pass on your kind words to the team.
Kind regards,
Matthew

Valorada con 5 estrellas sobre 5

Great day, fantastic car

We felt we wasn't pressured to buy a car, Astif was extremely helpful throughout the experience.

26 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Thank you for your kind feedback. We’re delighted to hear that you felt no pressure and that Astif provided such helpful support throughout your experience.

I’ll be sure to pass on your kind words.

Kind regards,
Matthew

Valorada con 5 estrellas sobre 5

The new car

Spot on from beginning to end couldn't have wished for more
Well done Bradley

23 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Hi Wayne,

Thank you for your fantastic feedback.

We’re delighted to hear everything was spot on from beginning to end, and that Bradley provided such a great experience for you.

Kind regards,
Danielle

Valorada con 5 estrellas sobre 5

Škoda Elroq purchase in Darlington.

Graeme was friendly, knowledgeable and professional throughout. He was a pleasure to deal with. He dealt with all our concerns with empathy and understanding. He then took the time to reassure us of our buying decisions.

22 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Hi Stephen,

Thank you for your fantastic 5-star review!

We’re delighted to hear Graeme provided such a friendly, knowledgeable and supportive experience, taking the time to understand your concerns and reassure you throughout.

We really appreciate your kind feedback and hope to welcome you back to Vertu CUPRA Darlington again soon.

Kind regards,
Kerry

Valorada con 5 estrellas sobre 5

Vertu Darlington staff going the extra mile

From start to finish the whole procedure was an experience and a half and Charmaine Macdonald was always willing to be of help even after I’d got home I had to ring and ask for help and she sorted it out
Top class service and very helpful and even her colleagues were too

5 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Hi Peter,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that your experience at Vertu CUPRA Darlington was such a memorable one from start to finish.
It’s wonderful to know that Charmaine Macdonald provided such helpful support throughout your journey — and even continued to assist you after you got home. That level of care and commitment is exactly what we aim to deliver, and we’re so pleased it made a difference.
We’re also glad to hear that her colleagues were equally helpful, making the whole experience a positive one for you. Your kind words mean a great deal to the entire team, and we’ll be sure to pass on your feedback.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Valorada con 5 estrellas sobre 5

Helpfull

All staff from sales to customer service were helpfull

28 de mayo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Thank you for sharing your feedback. We’re delighted to hear that everyone you dealt with — from sales through to customer service — was so helpful. Your kind words are truly appreciated.

Many thanks,
Chloe

Valorada con 5 estrellas sobre 5

Very polite,professional,and considerate

Very polite,professional,and considerate

14 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Valorada con 5 estrellas sobre 5

Fantastic staff and customer service…

Fantastic staff and customer service from leigh as always, will always use this place for our service or choosing a new car, fab place

9 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Thank you so much for your kind words! We are so happy to hear that Leigh was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Valorada con 5 estrellas sobre 5

Excellent service from start to…

Excellent service from start to finish,had my car in 10 days,thank you Leigh Workman for making it so easy!

16 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Good afternoon Christopher,

Thank you for your review. It’s great to hear you received excellent service from start to finish and that everything was completed so quickly. Leigh will be delighted to know she made the process so easy for you.

Kind regards,
Dean

Valorada con 5 estrellas sobre 5

Allan Robinson was perfect to deal with…

Allan Robinson was perfect to deal with and made everything easy and even got the car sorted quicker for us. Thanks again

12 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Good afternoon Kyle,

Thank you for your review. It’s great to hear that Allan made everything so easy for you and was even able to get the car sorted quicker than expected. Your feedback will be very much appreciated.

Kind regards,
Dean

Valorada con 5 estrellas sobre 5

Excellent experience.

Excellent experience. Adam Tonge who we dealt with was a very pleasant and helpful person to deal with. He was very professional in all he did and facilitated a very good deal for us.

29 de mayo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Hi Ian,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such an excellent experience at Vertu CUPRA Darlington.
It’s great to know that Adam provided such a pleasant, helpful and professional service throughout, and that he was able to secure a very good deal for you. He’ll be really pleased to read your kind words.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Valorada con 5 estrellas sobre 5

Elliot Reynolds

Elliot Reynolds, was amazing, he didn't pressure us into anything, if he had we would have gone elsewhere, he is so professional and kind, and an asset to the company, we felt so comfortable with him, and my son will look him up, when he is ready to buy another car, it makes a change from being pressured, keep up the great work Elliot.

30 de mayo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Thank you for your wonderful review. We’re so pleased to hear that Elliot provided such an amazing experience for you.
It’s great to know that his professional, kind, and no-pressure approach made you feel comfortable and confident throughout. That’s exactly the experience we aim to deliver, and it’s fantastic to hear Elliot stood out as a real asset to the team.
We really appreciate your kind words and recommendation, and we’ll be sure to pass your feedback on to him. We look forward to welcoming you and your son back in the future.
Kind regards,
Keith

Valorada con 5 estrellas sobre 5

I congratulate Matthew Prest

I congratulate Matthew Prest, sales executive at the Skoda Dealership on finding us the car that we were searching for, matching the spec, colour etc. Matthew is also polite, understanding and accommodating, and therefore deserves this 5 star review.

28 de mayo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Good morning Diane,

Thank you for your wonderful feedback. It’s great to hear Matthew was able to find the perfect car for you, matching exactly what you were looking for. His polite, understanding, and accommodating approach clearly made a real difference to your experience.

We really appreciate you taking the time to share your thoughts.

Kind regards,
Dean

Valorada con 5 estrellas sobre 5

I picked up my Car from Nissan.

I picked up my Car from Nissan recently and had a great experience from start to finish. Paul was brilliant throughout the whole process friendly professional and really helpful. He made everything easy and stressed free kept me informed and took the time to answer all my questions. The car was presented perfectly on collection day and the customer service was excellent. Highly recommended both Nissan in Darlington if you’re looking for a smooth and enjoyable Car buying experience.

20 de mayo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Valorada con 5 estrellas sobre 5

Charmain is fantastic and a real asset to the sales team

Charmaine was really knowledgeable about the cars and products. She spent a lot of time with me on several occasions and I never felt rushed. She is very approachable and has excellent people skills; she also went above and beyond for me. I have already recommended her to others and if I need another car in the future, I will be calling her.

18 de mayo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - CUPRA Darlington

Respuesta de Vertu Motors - CUPRA Darlington

Hi Maria,

Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with the team at CUPRA Darlington.

It’s wonderful to know that Charmaine provided such knowledgeable and supportive service, taking the time to ensure you felt comfortable and never rushed. Going above and beyond and delivering such excellent customer care is exactly what we strive for, so your feedback will mean a lot to her and the wider team.

We really appreciate your recommendation and look forward to welcoming you back in the future.

Kind regards,
Kerry

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