Amazing service from Luca and sales manager Tom at the Derby site! Always honest and not pushy with their sales tactics. Covered all questions and received great aftercare from the team!
La empresa ha respondido
Localización
Cambiar localizaciónLocomotive Way, Pride Park, DE24 8PU Derby, Derbyshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
⭐⭐⭐⭐⭐ Outstanding, pressure-free service from Andrew! We recently took our Cupra Formentor in for a service and ended up looking around the showroom. Andrew approached us warmly, offered... Ver más
La empresa ha respondido
Very friendly and efficient service. Everything was clearly explained. Delivery and handover of car wasn’t rushed and Scott answered all my questions knowledgeably
La empresa ha respondido
The staff we had communication with were good, friendly and resourceful. There is a LOT of bumph and paperwork to be covered with the finance issues, which takes a lot of patience - on both sides. E... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- Tienda de repuestos para automóviles
- Mantenimiento y reparación de automóviles
- Concesionario de vehículos de motor
- Concesionario de automóviles usados
Sobre Vertu Motors - CUPRA Derby
Escrito por la empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Información de contacto
Locomotive Way, Pride Park, DE24 8PU, Derby, Derbyshire, Reino Unido
- 0330 108 8131
4,7
Excelente
77 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Helpful
Staff were very helpful in bringing a vehicle from another site and supporting with the whole process. Thank you Keisi and Matt.
14 de noviembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Very friendly and detailed with a good…
Very friendly and detailed with a good price.
13 de noviembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Very helpful
Ollie and Andy at Derby Seat were very friendly and helpful with any questions we had and Andy spent lots of time with us when introducing us to our new car we had good service
24 de octubre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Good morning, Sheila. Thank you so much for your kind words! We are so happy to hear that Ollie and Andy were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Absolutely Superb Service from the Top Cupra Team in Derby
Absolutely Superb Service from the Fantastic Becky at Cupra Derby, she goes above and beyond and is an absolute joy to work with.They really appreciate their clients and make you feel valued.
Huge thanks to her boss Jonathan too who very kindly dropped me back at work.
They really do a Terrific job and the Team are a Huge Asset to the Dealer.
23 de octubre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
All good very nice Salesman knew his job
24 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
Olly did an amazing job with handling…
Olly did an amazing job with handling my trade. Really pleased with the service provided and I love the car!
24 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Good morning Amy. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Olly and the team. We hope to see you again soon. Happy motoring, Kerry
Andy was helpful throughout and all…
Andy was helpful throughout and all made to feel special picking car up!
19 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Good morning David. Thank you very much for taking the time to leave this great feedback of the excellent service received from Andy. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards,
Exceptional service by Tom Allen and…
Exceptional service by Tom Allen and Fitzalbert. From the onset, we were treated so well and they couldn't do enough to help us. Fabulous!
18 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Tom, Fitz and the team. We hope to see you again soon. Happy motoring, Kerry
Buying my new Cupra from Vertu was an…
Buying my new Cupra from Vertu was an absolute pleasure. From the moment we stepped through the doors until we drove away with the new car has been a seamless professional but fun experience. My first step into a full electric car and I won’t be going back. I love this car Thank You Vertu
17 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Great experience!!
Just bought a used car from SEAT Derby. The team there are fantastic, special shout out to Andrew who sold me the car for his patience, professionalism and also his friendly approach. Matt was also very helpful and friendly. They are not pushy at all and listen to what you say you want instead of trying to change your mind re finance or offers. This is my second car from this dealership and also my second sale with Andrew and I would highly recommend them. I love my new Arona, thank you Andrew and Matt.
16 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Cupra terramar
Great service from cupra Derby when ordering my new terramar 😉
3 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Thank you for taking your time to leave this great review! Kind regards, Selina
Vertu Motors CUPRA Derby
Ben, the Sales Executive at Vertu Motors CUPRA Derby gave us outstanding service. He was patient in explaining options/process and on the day of handover took time to fully show us the car features. He helped us with downloading the app on our phones and made sure we understood everything before driving off. Overall, excellent service, we are very pleased.
9 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
I bought a new cupra born from here and…
I bought a new cupra born from here and can truly say Olly was brilliant and made everything easy!
10 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Good morning Bradley. Thank you so much for your kind words! We are so happy to hear that Olly was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
The right car for our budget
Ben Tomlinson contacted us about changing our car. Unfortunately we couldn’t stretch to an ex-demonstrator 25 model, but he found us a very good 24 model.
9 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Love our new Cupra
Great experience from the test drive through to picking our new car. Fitz is a fab salesman and made the whole process run smooth. Looking forward to enjoying our new Cupra. Thank you.
8 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Thank you so much for your kind words! We are so happy to hear that Fitz was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Easy and quick
Easy and quick - polite and attentive staff, clean and pleasant surroundings, a very pleasant experience. From first enquiry to hand over - a very smooth operation.
5 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Good morning Philip. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
Amazing experience from start to…
Amazing experience from start to finish, went above and beyond to meet my requirements. Ben, Tom and Keisi thank you for your help.
28 de agosto de 2025
Opinión espontánea
Respuesta de Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.