Car is great, sales guy helpful and got everything sorted in the end, but the call centre that fronts Vertu (which you get even when you ring the local number for the dealership) is dreadful. Don't pu... Ver más
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Car is great, sales guy helpful and got everything sorted in the end, but the call centre that fronts Vertu (which you get even when you ring the local number for the dealership) is dreadful. Don't pu... Ver más
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It was super easy and stress-free to buy my new vehicle through Vertu Bradford. Dan Mitchell assisted me throughout the whole process and he was very patient with me during the handover day! I would... Ver más
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All staff were professional, helpful and friendly when helping me find a new car. The specific sales person looking after me, Louie, kept me informed of the process (car came from a different part of... Ver más
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Fantastic experience at Vertu Motors Bradford! I recently purchased my car from Vertu Motors in Bradford, and the service from start to finish was exceptional. A massive thank you to Liv and Pa... Ver más
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Escrito por la empresa
Thornton Road, BD1 2EP, Bradford, West Yorkshire, Reino Unido
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Ha contestado el 96% de las opiniones negativas
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Highly recommend, the entire process was smooth and got given regular updates about the vehicle till the time of collection

Respuesta de Vertu Motors - Dacia Bradford
From choosing the car to collection, I was given, what I would call, first class service.
Every question that I had about the car and the buying process, was dealt with in a polite and efficient manner.
Jean- Paul was the salesman that looked after me. I received constant updates on the progress of the car.
All the staff and the manager, Paul, were so kind and greeted me like I was their only customer. Having said that, I certainly wasn't the only customer, the dealership was full of customers viewing the cars.
We were allowed to peruse the cars at our leisure instead of being pestered constantly by sales personnel. However, when you needed assistance, it was readily available.
And finally, I absolutely love my new car. The model, the Symbioz, is an absolute dream to drive!! Win, win, situation!

Respuesta de Vertu Motors - Dacia Bradford
Dan was excellent again he really looked after us and we got a great deal. This is the 8th Dacia we have had and are very happy with the cars we have had in the past and the good service and help from everyone they are all so friendly and you don’t feel pressured at all .

Respuesta de Vertu Motors - Dacia Bradford
Happy with purchase. Great customer service from Vertu Bradford sales team. I always get looked after by all the staff who are always friendly and helpful. Would recommend.

Respuesta de Vertu Motors - Dacia Bradford
Great customer service from all the staff at Vertu Bradford, especially Alex who explained everything and answered all our questions.

Respuesta de Vertu Motors - Dacia Bradford
I was made to feel welcome and not pressured like other companies. I felt very welcomed and well informed. I felt comfortable with the sales advisor Jean-Claude he was so sympathetic and understanding of my current issues. Lovely guy easy to talk to and very genuine.

Respuesta de Vertu Motors - Dacia Bradford
Great service from both Steve and Rebecca, shown video of car and had teams call to discuss. kept updated abt delivery of car as bought remotely which was helpful

Respuesta de Vertu Motors - Dacia Bradford
The salesman Alex was extremely helpful and kept used informed at all times. He was polite and friendly which made the experience of choosing and picking up the car a good experience

Respuesta de Vertu Motors - Dacia Bradford
Jean-Claude was very pleasant, helpful and kept us up to date with delivery information.

Respuesta de Vertu Motors - Dacia Bradford
Very unhappy with vertu took my car in today 20/ 2 /26 for Hand brake and jerking when I start car a run it in morning as I mentioned on the phone call as its was still under warranty. I got there signed car in this morning went to Huddersfield got a call back ask me for £140 so they can carry out the work i said no because its still under warranty the assistant on the call said it's what we charge as there's no lost to vertu this should of been mentioned when I got the warranty so in that case the warranty is not warranty unless you pay for up grade i so happy when I bought my car for a good price but wouldn't recommend going anybody

Respuesta de Vertu Motors - Dacia Bradford
I was sent a video of a car I had shown interest in which was new to me as not experienced this before.
I found this to be very informative and personal and was able to fully appreciate everything the car had to offer due to Stevens filming skills and all in the comfort of my own home!
I then arrange a test drive and prior to this I was made to feel comfortable and given time to go through what I needed along with being listened to.
I can not praise the staff enough and especially Steven who sold me the which I love!!
I can highly recommend this Nissan garage and will definitely feel comfortable suggesting to family/friends.

Respuesta de Vertu Motors - Dacia Bradford
I have been looking to replace mu SUV for some time and visited a number of dealers for information and advice. It wasn’t until I visited Vertu in Bradford that I got a customer experience that none of the others had provided. It was professional, informative, helpful and without any irritating sales pressure I experienced elsewhere. It was a structured process , including advice on my options and a test drive of a model that suited my requirements and budget. I was impressed in particular by the sales service provided by Steve Lui. Highly recommended

Respuesta de Vertu Motors - Dacia Bradford
Jean-Claude and the team at Vertu Dacia Bradford kept me updated throughout the car buying process. Jean-Claude spent a lot of time and effort to get me the deal I wanted and was very knowledgeable about the car’s features on the hand over day. He has also followed up the sale to make sure I am happy with the car.

Respuesta de Vertu Motors - Dacia Bradford
Great dealership
Everyone's so friendly and accommodating
Nothing is too much trouble
Highly recommend 👌

Respuesta de Vertu Motors - Dacia Bradford
From start to finish it was very simple and did not take long to get a great deal .Alex the salesman was really good . Vey friendly staff .

Respuesta de Vertu Motors - Dacia Bradford
Fantastic experience going here
Would highly recommend
From stepping in to going out,
And then collecting my car all in a few days.
Thankyou so much
A big shout out to Alex
10/10 for his customers service and getting us the perfect car we wanted .

Respuesta de Vertu Motors - Dacia Bradford
Paul was particularly helpful and answered any queries I had on email promptly.
The whole team were welcoming.
I liked the added touch of delivering my vehicle and driving away my car in part exchange. It took away all the hassle of having to drive there myself.
Thank you to Vertu Bradford for the seamless service and for the opportunity to own a fantastic car!

Respuesta de Vertu Motors - Dacia Bradford
Great selection of vehicles, no pressure selling and was dealt with in a very professional and knowledgeable manner, 5 stars.

Respuesta de Vertu Motors - Dacia Bradford
Fantastic service, as always.
Everything was explained and I was in touch with Ben all the way through.

Respuesta de Vertu Motors - Dacia Bradford
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