Melissa at Vertu was incredibly helpful and kind throughout my purchase. She was excellent at communicating with me throughout and clearly explained the process. It was my first time buying a car with... Ver más
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Haydn Road, Sherwood, NG5 1EA Nottingham, Nottinghamshire, GB
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Melissa at Vertu was incredibly helpful and kind throughout my purchase. She was excellent at communicating with me throughout and clearly explained the process. It was my first time buying a car with... Ver más
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Sales staff Connor Seal made the whole process of buying the electric Renault R5 a pleasure. He even worked on his day off to accommodate my handover. He was always contactable by phone, SMS and em... Ver más
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we arrived at the dealership, had a walk round the lot and we served by somebody called Jordan, no pushy sales pitch, just so easier to deal with, my 21 year old son went for a test drive, just took a... Ver más
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Connor in the Sales team was excellent. Friendly, knowledgeable and kept me updated with progress of order.
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Haydn Road, Sherwood, NG5 1EA, Nottingham, Nottinghamshire, Reino Unido
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We were very pleased with the service received. Communication was great and we at no time felt pressured to buy. Adrian was very knowledgeable and helpful with the entire process.

Respuesta de Vertu Motors - Dacia Nottingham
Sales staff Connor Seal made the whole process of buying the electric Renault R5 a pleasure. He even worked on his day off to accommodate my handover. He was always contactable by phone, SMS and email, assisting with all my queries quickly and efficiently. My R5 arrived within three weeks of order which was so exciting. The car is fantastic. So my experience was very positive from start to finish. So thank you Connor / Vertu Renault.
Two minor issues which were not so impressive though - firstly the sales advisors desks are situated at the glass window sides of the showroom which were extremely hot and bright when the sun was out. Also, the ladies toilet needs a decorate / upgrade.

Respuesta de Vertu Motors - Dacia Nottingham
Had a great experience with Vertu Dacia in Nottingham! Test drives and conversations did not feel sales lead, had a real chance to test the car out with child seats, on longer drive etc. All has been speedy and car delivered ahead of time! For now, 5 stars! Assuming servicing in a year to be smooth, I highly recommend. Will come and add addition in 12 months after first service.
Angel, the person we dealt with, was a pleasure!

Respuesta de Vertu Motors - Dacia Nottingham
Barry !!!! Everything very clearly explained. Great patience with us. Couldn't do more to help us. Various options available for us and not rushed to make decisions. A good experience

Respuesta de Vertu Motors - Dacia Nottingham
we arrived at the dealership, had a walk round the lot and we served by somebody called Jordan, no pushy sales pitch, just so easier to deal with, my 21 year old son went for a test drive, just took a copy of his licence and off he went, ended up buying two cars a fiat 500 and a Citroen C1, when we collected the Fiat is was covered up and we had the big reveal being his 1st car it made it extra special for him, smooth all the way through. HIGHLY RECOMENDED!!! customer service at it's best!

Respuesta de Vertu Motors - Dacia Nottingham
Very happy with the service and they way they presented my new car was a good idea and very pleased with that

Respuesta de Vertu Motors - Dacia Nottingham
Molly was excellent she really knows her stuff kept us updated and made our purchase seamless 10/10

Respuesta de Vertu Motors - Dacia Nottingham
Had a fantastic experience from start to finish. The team made the part exchange of my old car incredibly easy, offering a very fair price. They set me up with tailored finance that fits my budget perfectly, and the entire car sale process was transparent and stress-free. Five-star service!

Respuesta de Vertu Motors - Dacia Nottingham
Jake gave me all the time in the world to browse, ask a zillion questions, ponder and browse again before having a great test drive with laughter and fun.
I picked up the car yesterday and the whole team (including the General Manager) had got involved in drying off the rain so that I could enjoy the big unveil in the showroom!
I'm very happy with the service provided and 100% recommend Vertu Nottingham.

Respuesta de Vertu Motors - Dacia Nottingham
Adrian was courteous and polite . And walked us through a seamless handover ( part exchange)

Respuesta de Vertu Motors - Dacia Nottingham
"Well done!" / "Nice work!" / "Great job!"

Respuesta de Vertu Motors - Dacia Nottingham
Two new cars again from Vertu Dacia Nottingham.
The test of any company is when things are not quite right.
Vertu Dacia Nottingham resolved these issues to an outstanding level and we are loving the new cars.
We will be going back to get our next cars from Vertu Dacia Nottingham.
Highly recommend them.

Respuesta de Vertu Motors - Dacia Nottingham
The sales rep Jack was a very happy pleasant man ,told me everythingI asked him .showed me excellent customer service.Even the receptionist was very nice and polite.

Respuesta de Vertu Motors - Dacia Nottingham
Will hooley-thorpe .its the second car we have purchased from will .he is a credit to the company.he kept us upto date with all that was going on. Slight valeting issue on pick up .but will sorted it no problem at all.definatly recommend.

Respuesta de Vertu Motors - Dacia Nottingham
Excellent experience from beginning to end. Mellisa was great - very informative, very knowledgeable & loads of patience explaining things.

Respuesta de Vertu Motors - Dacia Nottingham
Excellent service from Will the salesman from ordering to picking up our new car.

Respuesta de Vertu Motors - Dacia Nottingham
Getting the car in wanted my my experience great. I booked a test drive on line and someone answered straight away. Jordon was lovely from the start to finish.

Respuesta de Vertu Motors - Dacia Nottingham
I called to enquire about a car I had seen advertised, it went through to what must have been a central exchange for all the branches, I was told there was one at a branch nearer me that had one at the same price and she would get them to ring me. We discussed the price of my part exchange on the phone and agreed a deal after Adrian had done a walk round video and emailed it to me of the actual car I was buying. I went over to look at the car. Had the part exchange price comfirmed and collected the car two days later without any problems. They do charge you for £30.00 worth of petrol they put in the new car which is added to the price and try to sell you a few add on's. Service plan etc

Respuesta de Vertu Motors - Dacia Nottingham
Very helpful and pleasant.Molly the salesperson went out of her way to help us.

Respuesta de Vertu Motors - Dacia Nottingham
Seamless handover from Jason absolute pleasure to deal with nothing was too much trouble great experience thank you

Respuesta de Vertu Motors - Dacia Nottingham
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