Offered a good deal and discounts to swap my existing car and deal for a new model even though the existing contract had another year to run. Very happy with the deal offered -explained fairly with no... Ver más
La empresa ha respondido
Challenge Way, Martland Park, WN5 0LD Wigan, Greater Manchester, GB
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Offered a good deal and discounts to swap my existing car and deal for a new model even though the existing contract had another year to run. Very happy with the deal offered -explained fairly with no... Ver más
La empresa ha respondido
Very personable, helpful and knowledgeable staff. Everything was explained fully and we were treated in a friendly and courteous manner. Excellent deal on a brand new vehicle.
La empresa ha respondido
Fantastic place to buy a car. The staff are very friendly but don’t jump on you the second you arrive or constantly harass you, like some showrooms do. Gareth was fantastic, he was very friendly,... Ver más
La empresa ha respondido
Been going to vertu in wigan for a few years now and a big huge thankyou to john and sheila for all there help with swapping my car
La empresa ha respondido
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Challenge Way, Martland Park, WN5 0LD, Wigan, Greater Manchester, Reino Unido
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A very good experience from start to end. Jordan at Vertu Wigan was very helpful and patient in helping me to buy my new car. The customer service from the team at Wigan was excellent.

Respuesta de Vertu Motors - Ford Wigan
Really friendly staff. Great explanation of all information. Competitive pricing. Able to meet customer needs and interests. Would highly recommend them to anyone looking for a new car.

Respuesta de Vertu Motors - Ford Wigan
Everybody in showroom is friendly and informative,they don’t rush you into making a purchase they are there if you need any help.

Respuesta de Vertu Motors - Ford Wigan
In September last (2025) after test driving a new Ford Explorer at a local Blackpool dealer where I live, I was literally "gob smacked" after the "No Response" attitude from this dealer afterwards, who failed to send me finance figures or communication after asking several times.
They blamed it on their email, but there was always a phone!
Anyway, I loved the car very much and decided to find another Ford Dealer other than the one in Blackpool who also had a branch in Preston, and I contacted another nearest dealer - Vertu Ford in Wigan.
I have to say that the response was amazingly different, I had all the finance figures the very same day from Jordan in sales who even arranged a next day visit for me to attend the dealership to discuss my order.
Having a growing St Bernard puppy, the car had to be factory ordered because of certain Dog Guard Bezel fittings I wanted installing in the vehicle together with the colour (Rapid Red) and other factory extras, but I was willing to wait to get what I wanted.
I have to thank both Jordan and Stuart in sales who kept me informed throughout the process and as of yesterday I am a proud to say I am the owner of a brand new Ford Electric Explorer Premium Extended Range in Rapid Red with everything I asked for superbly fitted.
I cannot fault this dealership experience, I have dealt with other New Car Dealers in the region in my past and some have been very good, but as mention above, some extremely bad at communications which lost them a sale.
Vertu Ford Wigan for me comes top of the list for communication, friendliness and staff with good professional knowledge of the vehicles they are selling, they gave me a very good all round deal, with no hesitation when I gave them a list of what I wanted on the car. They simply said "This car will have to be a factory order, but thats not a problem for us to do for you"
That's the genuine reason why I have given this dealership a 5 star rating, for me they deserve nothing less.

Respuesta de Vertu Motors - Ford Wigan
Tim is always professional, personable and knowledgeable. He is not pushy and is always keen to find the right car and spec for you; he really listens to your needs and preferences and matches you up to the right vehicle.

Respuesta de Vertu Motors - Ford Wigan
John was very helpful and explained everything to me about the purchase of the Puma.
Would definitely recommend him to my friends.
Thanks
Alison Gordon

Respuesta de Vertu Motors - Ford Wigan
Picked up new car yesterday from the Wigan showroom. Very easy process from start to finish and kept up to date along the way. It's a Motability car and have had the pleasure of being taken care of by Jordan, Special mention to him. He was so knowledgeable, helpful, caring and never without a smile. An asset to the team.

Respuesta de Vertu Motors - Ford Wigan
Really welcoming and friendly staff each time we visited. Nice and clean showroom and they let you look around the car without pestering or jumping on you.
Shout out to Ryan, he was super helpful and accommodating from the initial ordering stage, to the communication and pickup of our car. He explained everything brilliantly and was really helpful with the options available and our requirements (Motability) - making sure everything was stress free and ran smoothly for us. A pleasure!

Respuesta de Vertu Motors - Ford Wigan
Ryan was great at the Wigan branch! I felt like he knew us and made the most effort to make us feel comfortable whilst choosing our next car. No pressure and no judgment, just a big smile and friendly aura. He made our experience a smooth and calming one. Thanks Ryan!!

Respuesta de Vertu Motors - Ford Wigan
the young lady sales representative was very helpful in explaining all aspects of the car and helped me through the financial procedures .she was very pleasant and not pushy like some i have meet.

Respuesta de Vertu Motors - Ford Wigan
Jordan was very helpful,he explained the whole process to us.
When the car was handed over to us he sat and explained all the gadgets and apps he even put are mobile phones in the system

Respuesta de Vertu Motors - Ford Wigan
Friendly and very efficient service.Kept fully informed and car delivered on time.Jordan took time and patience to explain the workings of the new vehicle.

Respuesta de Vertu Motors - Ford Wigan
The whole experience was made easy by the help of Jordan the mobility sales person.
Jordan himself was a knowledgeable and charming lad who made whole experience a delight.
Would use them again.

Respuesta de Vertu Motors - Ford Wigan
I spoke with their Motability specialist Ryan, who was the most perfect sales associate. Smartly dressed. Very knowledgeable of the scheme, spoke at length what I needed, ordered no problem. Sorted my Puma from another dealership. Went through the technology of the car with me, setting everything up for me. Asking several times was the car ok for me. Making sure I was happy with everything. Will definitely go back upon renewal.

Respuesta de Vertu Motors - Ford Wigan
Jordan made this so easy he went through everything that we needed to know and answered all and any questions

Respuesta de Vertu Motors - Ford Wigan
I used vertu motors Wigan and was dealt with by Dave, couldn’t recommend enough. Extremely helpful throughout the process

Respuesta de Vertu Motors - Ford Wigan
The service I received was a really good experience, they found me the car I wanted from the car model to my budget. Second car i have bought from hear, stress free.

Respuesta de Vertu Motors - Ford Wigan
Good helpful service from Tim Hamer as always

Respuesta de Vertu Motors - Ford Wigan
My wife and I always felt relaxed, especially the fact that the rep was well mannered, polite, and knew exactly what he was doing. Also, there was no pressure put on us at any time.

Respuesta de Vertu Motors - Ford Wigan
As always the service of the whole team at Wigan Vertu was brilliant especially from Tim Hamer who I've known for many years and continue to value his salesmanship. I always recommend Tim and Vertu Wigan to other Ford employees and retirees and I'm thoroughly satisfied with my Kuga. Thanks to Tim and all the Vertu staff

Respuesta de Vertu Motors - Ford Wigan
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