The service we got from Chris Ackroyd was friendly and knowledgeable Enjoyed the hot chocolate drink And loving my Kia picanto
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Canal Road, Honda, BD1 4AJ Bradford, West Yorkshire, GB
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The service we got from Chris Ackroyd was friendly and knowledgeable Enjoyed the hot chocolate drink And loving my Kia picanto
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My experience dealing with this company was 10 out of 10. From start to finish was stress free after doing everything on-line or via telephone as I live 2 hours away from the store. Very friendly an... Ver más
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Excellent customer service from Sidra at Vertu Honda. Was really patient and she ensured the car met my needs. Even though the car was transported from another garage within the group, there was some... Ver más
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2 may I rang and spoke with parts department in Kia Honda Bradford and first it’s took time but the wait been paid off by experience staff name Bilal Mahmood which really helped and made my life easy... Ver más
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Canal Road, Honda, BD1 4AJ, Bradford, West Yorkshire, Reino Unido
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The service we got from Chris Ackroyd was friendly and knowledgeable
Enjoyed the hot chocolate drink
And loving my Kia picanto

Respuesta de Vertu Motors - Honda Bradford
The virtu sales team were knowledgeable and helpful, friendly and above all patient

Respuesta de Vertu Motors - Honda Bradford
Customer care great couldn't do enough for us and answered all my questions about the finance and the running of the car thanks to Chris and Martin for there help

Respuesta de Vertu Motors - Honda Bradford
What i nice experience smooth sailing from start to finish. Everything was explained in full details. Loving the new car it helps with my needs. The aftercare is brilliant they go above and beyond. Thankyou

Respuesta de Vertu Motors - Honda Bradford
There was absolutely no pressure from the salesman when we went to test drive the car, all the staff were very friendly & obliging, nothing was too much trouble. I would definitely recommend Vertu at Bradford, great service

Respuesta de Vertu Motors - Honda Bradford
I purchased a Mercedes-Benz CLA in October 2025 from Vertu kia/Honda Bradford and have regretted it ever since. From day one there were faults, a strange noise and brake concerns. I reported everything immediately but was ignored for over a week.
My prescription glasses and personal items left in my part-exchange were lost because staff failed to act on my concerns in time. The vehicle was sent to auction before anyone followed up.
Over the next three months I made seven visits to service centres (Derby 6 times and Bradford once) paid £156 for a wheel alignment that turned out to be incorrect which was confirmed by Vertu Honda Derby, and still have outstanding faults including a track rod end and intermittent ambient lighting which Mercedes Benz say requires an authorised repairer to diagnose.
When I escalated to the General Manager, I was met with dismissive assumption filled responses. I have since been told the matter is “closed” when raised with customer relations with no investigation carried out. despite unresolved faults and zero compensation for my financial loss, time, and distress.
Vertu Honda Derby were professional and helpful this review is solely about Bradford. Avoid this branch if you value honesty, accountability, transparency, trustworthy and basic customer care.
I will not recommend Vertu kia/Honda Bradford if you want peace of mind. I have been told to message them after the review which i did twice and it was ignored. Cant imagine a big company like vertu being dodgy and acting like a cowboy company. I would advise to avoid this particular branch as the derby branch was exceptional. if you dont want to get high bp and sleepless nights

Respuesta de Vertu Motors - Honda Bradford
Outstanding customer service from Tom Peacy at Bradford Vertu, I wasn’t happy with my Original offer on a PCP , But Tom put me at ease & offered me 3 alternatives at a reasonable monthly payment

Respuesta de Vertu Motors - Honda Bradford
Is great experince speciel for mr jamal he help me to much and looks for me better deals thanks for you all staff vertu motors bradford

Respuesta de Vertu Motors - Honda Bradford
The service from the beginning right up to me collecting my car was excellent.
The salesman Sheeraz kept me up to date every step of the way.
Thank you

Respuesta de Vertu Motors - Honda Bradford
The salesman Sheeraz was polite and helpful.All my question were answered.

Respuesta de Vertu Motors - Honda Bradford
Knowledgeable and attentive sales man Sheeraz

Respuesta de Vertu Motors - Honda Bradford
We bought a Kia from Tom at Vertu Kia in August 2025 and the service was excellent from start to finish. Tom gave us as much time as we needed to discuss our options and made the whole process relaxed and pressure-free.
When we collected the car, he took the time to go through all the features in detail, which was really appreciated.
It was such a great experience all round that we returned in January to see Tom again and ended up buying a second car. My wife is absolutely delighted with it.
We would definitely recommend a visit to Vertu Kia and to Tom in particular. He is clearly passionate about his work and has an excellent knowledge of the cars and their technology.

Respuesta de Vertu Motors - Honda Bradford

Respuesta de Vertu Motors - Honda Bradford
Great service, Kacper was friendly and great to deal with

Respuesta de Vertu Motors - Honda Bradford
Great experience, Thomas was very indepth about the new car i picked up. Emails, WhatsApp communications throughout which speeds things up. Car was all ready and waiting for me.

Respuesta de Vertu Motors - Honda Bradford
Purchasing our new car from Ventura Motors Bradford was a great experience. The sales man Samir was very helpful explaining everything and guiding us through a couple of hiccups. I highly recommend going to them for your next Kia.

Respuesta de Vertu Motors - Honda Bradford
Adil was very useful and knowledgeable. Also very friendly

Respuesta de Vertu Motors - Honda Bradford
I have all the best to say about Vertu Kia Bradford, I am very happy with my new vehicle. I must emphasize that everyone is very kind and I must single out Kacper, the person who sold me the car, a very kind guy, whatever I needed, he was always there to give me a service and answer my every question. All my recommendations for Vertu Kia Bradford, thanks again for everything.

Respuesta de Vertu Motors - Honda Bradford
My experience dealing with this company was 10 out of 10. From start to finish was stress free after doing everything on-line or via telephone as I live 2 hours away from the store. Very friendly and helpful nothing too much trouble. Also sorting aftercare eg services & MOT with another store closer to my address. Would absolutely 100% recommend.
Jackie

Respuesta de Vertu Motors - Honda Bradford
I did most of my business with Raees Khan, this was from initial enquiry through to the completion of a sale. His help was invaluable and was a really nice gentleman to deal with. This was a 5* service.
Raeels manager, Chris Curley got involved over a small issue, which made me feel uncomfortable and not trustworthy! I also chatted with the body repairer and a member of the garage staff, they too were excellent helping me. The car itself is excellent.

Respuesta de Vertu Motors - Honda Bradford
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