From initial viewing through to collecting the car all staff were first class, no sales pressure placed at all, we were allowed to take our time to view and test drive. Car was all ready for collec... Ver más
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From initial viewing through to collecting the car all staff were first class, no sales pressure placed at all, we were allowed to take our time to view and test drive. Car was all ready for collec... Ver más
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I had a great experience with Vertu and Kelson who is one of the sales advisors in Edinburgh West done everything possible to make things as easy as possible and straight forward he couldn’t have done... Ver más
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My i20 was in for its first service today, dropped of at 8.00am , health check video sent , service done, complimentary valet , back up call to say it was ready, done dusted and spotlessly clean and... Ver más
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Really good service from first showroom visit to handover of vehicle. There was no pressure sales and everything was made clear. Things didn't go smoothly but the team stepped up and resolved the is... Ver más
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Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
Calder Road 390, EH11 4AS, Edinburgh, Lothain, Reino Unido
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Dermot was very helpful and polite in all his dealings with us

Respuesta de Vertu Motors - Hyundai Edinburgh West
Scott was amazing—friendly, professional, and made the whole car-buying process quick and stress-free. Highly recommend!

Respuesta de Vertu Motors - Hyundai Edinburgh West
Scott was really friendly and brilliant to deal with

Respuesta de Vertu Motors - Hyundai Edinburgh West
Dermot is very friendly and patient with me let me look inside 3 cars. He is approachable. Was great on test drive. Good at talking me through all policies.

Respuesta de Vertu Motors - Hyundai Edinburgh West
Great customer service, delivered on everything that was promised.

Respuesta de Vertu Motors - Hyundai Edinburgh West
Great sales person. Good pleasant manner, explained everything, answered questions well, but was not 'pushy'. Showroom was well laid out with a great range of vehicles and was clean and tidy.

Respuesta de Vertu Motors - Hyundai Edinburgh West
Junior and the sales team at Vertu Hyundai Edinburgh West were very helpful at all stages of the purchase of my new car.

Respuesta de Vertu Motors - Hyundai Edinburgh West
THOROUGHLY enjoyed buying my Hyundai i10 from Dermott at Vertu. Both he and Scott listened to me and came up with the ideal car for me . Dermott took me for a trial spin and was extremely knowledgeable in every respect. I would highly recommend Vertu for steering me towards the perfect car without any pressure.

Respuesta de Vertu Motors - Hyundai Edinburgh West
From initial contact with Vertu Hyundai Edinburgh West to car collection day, the communication from all members of staff was exceptional. Not once did I feel out of the loop.
As this was my first EV, I wanted to ensure that the Hyundai Inster was going to work for me. Following a good walk through the car in the showroom, I was let loose with the demonstrator to simulate my commute.
Collected my new car 7 days later to a thorough handover, nicely valeted and a full battery.
Drove 73 miles home with no issues and delighted with the car.
Thank you to all involved.

Respuesta de Vertu Motors - Hyundai Edinburgh West
We found the company easy to deal with. The staff were excellent throughout the process of buying the car. They kept us updated with information and delivered on time as given. Junior Gausden in particular was excellent. Also thanks to his manager Darren.

Respuesta de Vertu Motors - Hyundai Edinburgh West
Amazing customer service, kelson was really helpful start to finish. Helped throughout the process to choose the right car and the spec i was after. Would reccomend to anyone

Respuesta de Vertu Motors - Hyundai Edinburgh West
They were able to compromoise with the monthly payments on the car when the original quotation was too high as they knew that I loved the car. Thank you so much to Kelson and the rest of the dealers for their help in this amazing purchase!

Respuesta de Vertu Motors - Hyundai Edinburgh West
V good salesman. Went the extra mile - we had a registration problem with Edinburgh Council’s parking scheme and he managed to solve it by actually contacting a person ONLINE!

Respuesta de Vertu Motors - Hyundai Edinburgh West
Well what can i say but top notch service.
Brought my car in due to a noise in my rear wheel. I was supposed to drop it off and pick up a courtesy car but as i had travelled from Glasgow and had to be back early i asked if my car could be seen to quickly. The service manager came out and said he could get my car up on the ramp in 40 minutes so i agreed. They fixed the issue with the car and even washed and hoovered my car for me in no time knowing i was in a hurry. All the service staff were also lovely. Great customer service from them all.

Respuesta de Vertu Motors - Hyundai Edinburgh West
I was very happy how I was approached by dermont was asked i needed any help and says I will just be over here if you have any questions and left me to browse witch myself I think that's best approach

Respuesta de Vertu Motors - Hyundai Edinburgh West
Kelson was extremely helpful and very knowledgeable when ordering my new car. Kelson made sure the car was ready for our preferred handover day. He also helped us through the registration process. Kelson himself finalised the hand over and was very friendly and extremely knowledgeable about the car and settings. Over all a very pleasurable experience.

Respuesta de Vertu Motors - Hyundai Edinburgh West
Went in off the cuff to be met by a young salesman called Dale , he was superb to deal with from first contact until car was handed over . Definitely would recommend, no hard sale no silly figures no silly talk just a decent straight forward experience.

Respuesta de Vertu Motors - Hyundai Edinburgh West
I contacted this company after viewing a car on the website. Dale the salesman took care of everything for me including personally delivering my new car.
Nothing was too much trouble and I would highly recommend them.

Respuesta de Vertu Motors - Hyundai Edinburgh West
Purchased a new vehicle from Vertu Sighthill this week.Very smooth and efficient process from start to finish. Delighted with my new Hyundai Tucson and would highly recommend Vertu.

Respuesta de Vertu Motors - Hyundai Edinburgh West
Scott was fantastic and helped me get the car I wanted!

Respuesta de Vertu Motors - Hyundai Edinburgh West
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