Vertu Motors - Hyundai Exeter Opiniones 

111
TrustScore: 4.5 sobre 5

4,7

Trusham Road 15, Marsh Barton, EX2 8QQ Exeter, Devon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a very positive experience overall. The whole car buying process was quick and straightforward. Emails were answered promptly, and Rory, my sales advisor, was very helpful and quick to respond t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were not put under any pressure and the whole experience was very pleasant. We left the showroom without buying a car but returned the next morning after due consideration of the deal on offer. A... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Vertu Hyundai, Exeter, were by far the best of all the other showrooms we had visited. Dan was especially helpful. He was approachable, fully knowledgeable of the cars and nothing was too much troubl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought a used Hyundai i20. Car was great condition and exactly what i was looking for. The whole experience buying from Vertu was exceptional. Even though it wasn't a new or a high value car Daniel re... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de repuestos para automóviles
  3. Mantenimiento y reparación de automóviles
  4. Concesionario de vehículos de motor
  5. Concesionario de automóviles usados

Sobre Vertu Motors - Hyundai Exeter

Escrito por la empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Información de contacto

  • Trusham Road 15, Marsh Barton, EX2 8QQ, Exeter, Devon, Reino Unido

  • 0344 659 0588

4,7

Excelente

TrustScore: 4.5 sobre 5

111 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(111)

13.151 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We had a fantastic service from Andy…

We had a fantastic service from Andy Hallums he was very knowledgeable and explained everything. What we liked the no pressure selling he gave us all the information so we could decide and we went for the inster. Definitely recommend Hyundai Exeter and the fantastic service we received. Andy went the extra mile making sure he explained how everything worked with the car. Best experience we have had buying a car.

25 de noviembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Good afternoon Ashley. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Andy and the team. We hope to see you again soon. Happy motoring, Dean

Valorada con 5 estrellas sobre 5

Every part of the journey to getting my…

Every part of the journey to getting my car was professional and friendly

19 de noviembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Good morning Michael. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Valorada con 5 estrellas sobre 5

Very clean & slick showroom and salesman

Very clean & slick showroom, Andy our sales rep was great as showed me a range of options for my budget, explained the operation of each car.
When I decided to buy explained the extras that was available with no pressure to purchase.
On handover explained all the functions, great service Thanks Andy.

14 de noviembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Valorada con 5 estrellas sobre 5

A great buying experience!

Just purchased a used Audi from Vertu Hyundai in Exeter. Sent an enquiry late one evening, was contacted the following morning and put in touch with Chelsea in the sales department. She sent me a video of the car and arranged a drive for me the same morning! She was professional with a great personality and an absolute pleasure to deal with from start to finish. If you are looking for a car I would recommend both Chelsea and Vertu Hyundai in Exeter. Thanks to all concerned.

21 de octubre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Thank you so much for your kind words! We are so happy to hear that Chelsea was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Valorada con 1 estrellas sobre 5

Booked an MOT and Full Service

I turned up to be told that they could do the service but it wasn't down for an MOT on the computer so they couldn't do it. I complained so they said that they would MOT it after all. I left the car with them for the day.
4 hours later I received a phone call telling me that they would now not MOT it as the engine light was on. They wanted me to pay £150 to do a diagnostic test and they would then book me in for an MOT the following week. I said that I would collect the car instead.
I turned up to collect my car and drove around the corner. There was no engine light on.
I drove it straight back to the garage and told them that the engine light was not on at all. They then agreed to do the MOT if I waited but it would be a long time. I live 15 miles away so I waited (not long). It passed.
I drove home and realised they hadn't given my car the complimentary Wash and Vacuum either.
No satellite update.
What an absolute shambles! I bought my car brand new from this garage and have always had any work done there. I am very happy with the car but will avoid this garage at all costs in the future.

23 de octubre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Good morning

Thank you for taking the time leave us your feedback, we are sorry to hear of the negative experience you had. Naturally, we would like to investigate this further to understand where things went wrong could you please reach out to our aftersales manager Paul Miller so we can discuss this with you.

Many Thanks

Joe Toms
General Manager

Valorada con 5 estrellas sobre 5

Customer service was excellent x

Customer service was excellent x
Andy was very helpful and wasn’t pushy at all. Explained things thoroughly.
Made the whole buying process easier and efficient

14 de octubre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Good morning Diane. Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Valorada con 5 estrellas sobre 5

The whole process of buying a car went…

The whole process of buying a car went really smoothly no pressure.Peter was very helpful and not pushy he explained everything there was to know .I m very pleased with my new car and look forward to driving it.

4 de octubre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Good afternoon. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Valorada con 5 estrellas sobre 5

Thank you to Chelsea

Thank you to Chelsea, Matt and the team at Exeter Hyundai. We are really happy with our new vehicle. Your friendly down to earth but professional service made us feel at ease and well cared for. We found a vehicle which really suits our needs as a growing family. You went well above and beyond what you needed to, and far beyond what we expected to make our journey to getting a new car really easy and convenient. Thank you

8 de octubre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Good morning, Glindon. Thank you so much for your kind words! We are so happy to hear that Chelsea and Matt were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Valorada con 5 estrellas sobre 5

Buying a new car from Vertu Exeter

The car was obtained and delivered in 3 days. Everything went very smoothly and Paul was very helpful during the buying process and hand over.

2 de octubre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Valorada con 5 estrellas sobre 5

Exeter Hyundai - Great Experience

Really pleased with my Hyundai Tucson purchased from Exeter Hyundai. From start to finish Beth was available to answer questions, was polite, professional and very approachable. She even helped with the set up of the slightly overwhelming amount of tech in the car.

2 de octubre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Good morning Ian. Thank you so much for your kind words! We are so happy to hear that Beth was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Valorada con 5 estrellas sobre 5

Purchase of Kona EV

Dan, the salesman was friendly, professional, and never pushy at all. He took the time to answer all of our questions and gave us plenty of clear, helpful information about the car and its history. It felt like he genuinely wanted us to make the right choice, rather than just pushing for a quick sale. The whole process was straightforward and stress-free.
Dan took the time to lay out all of the purchase options on both new and used versions of our desired car, and allowed us to make the decision to purchase in our own time.
After making the decision to purchase the second hand electric Kona, Dan went through all of the car settings before we left the lot.
The whole experience was great and the Exeter team are super friendly. Would definitely recommend to anyone looking to either buy a car or who just want a bit of information.

27 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Good morning Rachel. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Dan and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Valorada con 5 estrellas sobre 5

Great service

Great service, excellent customer service, they couldn't do enough for us

26 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Valorada con 4 estrellas sobre 5

Avoid the manager - work with Sharon!

We had a very good experience here buying our new car. The process was smooth and the salesperson, Sharon, was helpful, personable and not at all pushy. She made her recommendations, but did not pressure when it came to upselling, and was very knowledgeable about both the car and the buying process.
Her manager, on the other hand, was precisely what I expect of a used car salesman - sleazy, condescending and dismissive. We fortunately only had to deal with him a couple of times, but I really would advise avoiding him.
Our advise: avoid the manager, work with Sharon!

20 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Thank you so much for your kind words! We are so happy to hear that Sharon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Valorada con 5 estrellas sobre 5

Service

Excellent service from a very knowledgeable person. Paul did a good job.

19 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Paul and the team. We hope to see you again soon. Happy motoring, Kerry

Valorada con 4 estrellas sobre 5

Knowledgeable staff

Knowledgeable staff, love the car.

5 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valorada con 5 estrellas sobre 5

Great experience!

Great experience!
I enjoyed purchasing my new electric car from this dealership and rate them 10 out of 10.
Everything was very well explained to me and the whole service was attentive and professional.
Many thanks,
Mark

11 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Valorada con 5 estrellas sobre 5

We only went for a quick look!

We only went for a quick look to confirm we didn't want to buy, but the whole experience was positive and informative we ended up buying a new inster. Sharon was very helpful with a wealth of information without being pushy which would have had us walking out. As first time EV buyers she had all the answers. The service guy Aaron answered detailed questions in an open and honest way. The sales manager Mathew was also helpful and attentive dealing with other matters. We really felt the team was on our side. Far from losing interest once the sale was made Sharon has been providing continued guidance in the week after delivery, explaining about fast charging. In this day and age such a customer focussed approach is very refreshing.

5 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Thank you so much for your kind words! We are so happy to hear that Sharon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Valorada con 5 estrellas sobre 5

Exeter Hyundai

We purchased a Hyundai Kona from Exeter Hyundai today great experience from having a test drive to buying the vehicle and sorting all the paperwork out to get us on the road .

9 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Valorada con 5 estrellas sobre 5

All staff were amazing

All staff were amazing , especially jason, beth , matt and lewis.
Very patient sold me my first car .

4 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Good afternoon Louise. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jason, Beth, Matt and Lewis. We hope to see you again soon. Happy motoring, Dean

Valorada con 5 estrellas sobre 5

I had a very friendly welcome and the…

I had a very friendly welcome and the whole experience with test drive and paperwork went smoothly. My questions all answered well and patiently.

5 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Hyundai Exeter

Respuesta de Vertu Motors - Hyundai Exeter

Good morning Anne-Marie. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

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