Ruby and Craig, at Mansfield, made our buying experience straight forward and stress-free. They both communicated clearly. Ruby quickly and efficiently addressed any of our concerns. In fact, we would... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónSouthwell Road West, NG18 4LW Mansfield, Nottinghamshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Our experience with the dealership was very good. We knew what we wanted to look at & was shown around the car. Both my husband & myself had a test drive & decided we wanted the car. We sat & discusse... Ver más
La empresa ha respondido
We met Ben, 3 months ago. And by telling us about the N line version of the Kona, he'd have us spend money upfront that we haven't done at all in the 20 years we've been on motability. I'd say 50/50 s... Ver más
La empresa ha respondido
Well just had to praise Jamie at Mansfield Hyundai. This young man has impressed me highly over several interactions over the last month. Always professional, courteous and ready to help. I am not e... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- Tienda de repuestos para automóviles
- Mantenimiento y reparación de automóviles
- Concesionario de vehículos de motor
- Concesionario de automóviles usados
Sobre Vertu Motors - Hyundai Mansfield
Escrito por la empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Información de contacto
Southwell Road West, NG18 4LW, Mansfield, Nottinghamshire, Reino Unido
- 0344 558 4087
4,6
Excelente
58 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We recently purchased a Hyundai Tucson…
We recently purchased a Hyundai Tucson and had a great experience thanks to Kieran and his manager, Emma. From start to finish, they were friendly, approachable, and highly knowledgeable about the car and the process. They took the time to answer all our questions clearly and made sure we felt confident in our decision.
The level of customer service we received was excellent — nothing felt rushed, and they genuinely seemed to care about helping us find the right car. Their professionalism and helpful attitude made the whole experience smooth and enjoyable.
We’re very happy with our new Tucson and would definitely recommend Kieran and Emma to anyone looking for a reliable and stress-free car buying experience.
25 de abril de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Thank you for your kind feedback, Hamish. We’re delighted to hear that you had such a great experience purchasing your Hyundai Tucson and that Kieran and Emma supported you so well throughout. It’s wonderful to know they were friendly, approachable, and highly knowledgeable, taking the time to answer your questions clearly and ensure you felt confident in your decision. We’re especially pleased that the process felt unhurried and genuinely customer‑focused, making it smooth and enjoyable. Your recommendation is very much appreciated, and we wish you many happy miles in your new Tucson.
Kind regards,
Matthew
Jack Ingham , Hyundia Mansfield
Jack Ingham dealt with us from start to finish. explained everything without being pushy. Can't fault Hyundia Mansfield.
6 de abril de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Hi there,
Thank you for your lovely feedback. We're really pleased to hear that Jack Ingham looked after you from start to finish, explaining everything clearly and without any pressure. It’s wonderful to know you couldn’t fault Hyundai Mansfield. Your comments are truly appreciated.
Kind regards
Dawn
I would recommend vertu motors Hyundai…
I would recommend vertu motors Hyundai Mansfield to anyone there service was excellent from the moment we walked into the showroom we was greeted by Marlon Cameron Williams who was amazing he gave us space to look around we never felt pressured and he was available when we had any questions from when we walked into to when we drove away in our new car he was so helpful and put our minds at ease I would give the whole showroom and especially Marlon a 10 out of 10
9 de abril de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Thank you for such a fantastic review and for recommending Vertu Motors Hyundai Mansfield. We’re delighted to hear that your experience was excellent from the moment you walked into the showroom to driving away in your new car. It’s great to know that Marlon provided such amazing service, giving you the space to browse while always being available to help and answer questions, without any pressure. Your kind words and 10 out of 10 rating mean a great deal to us, and I’ll be sure to pass on your praise to Marlon and the whole team.
Kind regards,
Keith
Hyundai at Mansfield. Excellent.
Hyundai at Mansfield was an excellent showroom to visit. Both Marlon and Kieran were very helpful, ensured I got them car I wanted and went the extra mile, when some of the technology was reluctant to work.
20 de marzo de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Hi Pat,
Thank you for the brilliant 5‑star review. It’s great to hear you had such an excellent experience at Hyundai Mansfield. Marlon and Kieran will be really pleased with your feedback — especially knowing they helped you get the car you wanted and even went the extra mile when the tech needed a bit of persuasion.
Kind regards,
Kerry
I arrived early for my appointment with…
I arrived early for my appointment with Marlon but he was happy to assist me with looking for a new car. Marlon was very attentive as to what I wanted in the new car and was happy to omit anything I didn't want. Marlon even took me on an impromptu test drive. At no time did I feel pressured into purchasing a new car and I felt that at anytime I could decide that the cars available were not for me and I could have terminated the appointment. However, as it turned out Marlon assisted me in selecting my new car and within a few hours I was driving out of the dealership in my chosen car. Thank you Marlon.
18 de marzo de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Good afternoon Allison,
Thank you for sharing your experience. I’m really pleased to hear how well Marlon looked after you. It’s great that he took the time to understand exactly what you wanted, made sure nothing felt pressured, and even arranged an impromptu test drive to help you get a feel for the car.
Driving away in your chosen car just a few hours later is fantastic — I’m glad the whole process felt relaxed and supportive from start to finish.
Kind regards,
Dean
Ben was excellent!
The salesman named Ben was very friendly and helpful , answering all our questions explaining our options he even made us a video of the car we was thinking of choosing .
16 de marzo de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Good afternoon Sharon,
Thank you for taking the time to leave a review. I’m really pleased to hear Ben looked after you so well — being friendly, helpful, and taking the time to answer all your questions makes such a difference. The personalised video of the car was a great touch too and I’m glad it helped with your decision.
We really appreciate your feedback.
Kind regards,
Dean
The collection of my new motability car…
The collection of my new motability car and handing back of the old car was brilliant, Jack Ingram the salesman I dealt with was great very professional and knowledgeable about my new car and the process, it was all handled seamlessly and I love my new car
12 de marzo de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Hi Andy
Thank you for your lovely feedback. We're delighted to hear that the collection of your new Motability car — and the handover of your previous one — was handled so smoothly. It’s wonderful to know that Jack Ingram looked after you so well, showing great professionalism and knowledge of both your new car and the Motability process.
We're thrilled to hear you love your new car. Your comments are truly appreciated.
Kind regards
Dawn
I saw a gentleman called Ben Gibson at…
I saw a gentleman called Ben Gibson at HYUNDAI,BRISTOL STREET MOTORS MANSFIELD NOTTINGHAMSHIRE ,HE was very friendly and made me feel at ease getting my new car. He didn't rush the appointment he listened to what I needed in a car ,we had a cuppa and a laugh in the process. This is my 2nd car now from them ,I wouldn't go anywhere else there like 1 big happy family. If your looking to get your 1st car I would highly recommend these,and Ben is a really good asset to them.
9 de marzo de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Good morning Susar,
Thank you for your fantastic review. We're really pleased to hear how friendly and reassuring Ben was during your visit. It’s great to know he took the time to listen to what you needed, made the appointment relaxed, and even shared a cuppa and a laugh with you along the way.
It’s wonderful that this is your second car from the team and that you continue to feel so welcomed — your description of them being like one big happy family says it all. Ben will be delighted to hear your kind words, and we truly appreciate your recommendation.
Kind regards,
Dean
Great Service
From the initial enquiry to collecting the vehicle the whole experience with Kieran was exceptional. Great information and guidance and a really slick handover.
4 de marzo de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Hi Keith,
Thank you for taking the time to leave your review. We're delighted to hear that your experience with Kieran was exceptional from your initial enquiry right through to collecting your vehicle. It’s great to know you received clear information, helpful guidance and a smooth, well‑organised handover.
Your feedback is truly appreciated.
Kind regards,
Liza
Excellent service
I went to buy a used car and the salesman offered me a test drive in an ex-demo car, the test drive was perfect. The salesman sorted everything out for me including my part-exchange and transfer of my private number plate. Excellent service!
26 de enero de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Hi Mrs Newman,
Thank you for your excellent 5‑star review! We’re delighted to hear that you received such great service at Hyundai Mansfield. It’s wonderful to know that your test drive in the ex‑demo car was perfect and that the salesman handled everything for you — from your part‑exchange to transferring your private plate.
We really appreciate you taking the time to share your experience. Your feedback means a lot to the team.
Kind regards,
Liza
Thank you to Vertu
Thank you to Vertu, Magdalena and Jamie made the whole process of buying and collecting my mums new car even picking me up from the train station. Would highly recommend Vertu Hyundai Mansfield.
20 de febrero de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Good afternoon Ian,
Thank you for your great feedback. I’m really pleased to hear that Magdalena and Jamie made the whole experience smooth and enjoyable for you and your mum. It’s lovely to know they even arranged to pick you up from the train station — that’s exactly the kind of extra care we want customers to feel.
I’m glad everything went well with buying and collecting the new car, and we really appreciate your recommendation for Vertu Hyundai Mansfield.
Kind regards,
Dean
Excellent experience
Excellent experience when purchasing used car.Salesman Kevin very knowledgeable and thorough. Would certainly use them again.
12 de febrero de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Hi Peter,
Thank you for leaving this review. We are so pleased to hear that you had an excellent experience when purchasing your used car. It is great to know that Kevin was knowledgeable and thorough throughout.
We really appreciate your feedback and are glad to hear you would use us again.
Kind regards,
Danielle
I was made to feel welcome from first…
I was made to feel welcome from first stepping through the door to driving away with my new car. Everything was explained clearly.
12 de febrero de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Hi there,
Thank you for leaving this review. We are so pleased to hear that you felt welcome from the moment you arrived right through to driving away in your new car. It is great to know that everything was explained clearly for you.
Your feedback is very much appreciated.
Kind regards,
Danielle
I've finally found the car I wanted…
I've finally found the car I wanted after looking around for months,
Great price Great service
Magdalena was very helpful and honest,Lovely lady definitely recommend Vertu Mansfield,
Loving my car!
13 de febrero de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Hi Susan,
Thank you for leaving this review. We are so pleased to hear that you finally found the car you were looking for and that you received great service at Vertu Mansfield. It is wonderful to know that Magdalena was helpful, honest and made the experience so positive for you. We really appreciate your recommendation.
Enjoy your new car!
Kind regards,
Danielle
Excellent professional service delivered with courtesy at Vertu Hyundai Mansfield.
Excellent service before during and after the purchase of my new vehicle by sales executive Marlon, explaining all options available to me with professional courtesy and an understanding of my requirements. A mention to for Emma who has been extremely helpful in the background supporting the whole buying process.
5 de febrero de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Hi Dennis
Thank you for your excellent feedback. We're delighted to hear that Marlon provided such professional, courteous support before, during, and after your vehicle purchase, ensuring you fully understood all the options available and that your requirements were met.
We also really appreciate your kind mention of Emma — it’s wonderful to hear she was so helpful behind the scenes, supporting the whole buying process.
Thank you again for your thoughtful comments.
Kind regards
Dawn
Hyundai tucson Mansfield
Hyundai tucson Mansfield. I booked a viewing and a test drive with Jack. What a nice gentleman. The valet on the car I was test driving was shocking and this isn’t the first time. But the worst part off it all was the part exchange valuation. They wanted my car for nothing and give them top price for the Hyundai Tucson. They told me that my car was in amazing condition for the year. I thought they wanted to sell cars but obviously they don’t. Thanks for the generic response the dealerships has got all my information if you would like to get in touch.
26 de enero de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Thank you for taking the time to leave your feedback, and for speaking with me earlier today.
I’m pleased to hear your positive comments about Jack, and I will ensure these are passed on to him. I’m sorry to learn of your disappointment with the vehicle valet and the part exchange valuation. This is certainly not the experience we aim to provide, and I appreciate you highlighting these concerns.
As discussed, part exchange values are based on current market conditions and vehicle appraisals, however I understand how frustrating this can feel, particularly when expectations differ. Your comments regarding the vehicle preparation have also been noted and will be reviewed with the team to help improve our standards going forward.
We genuinely value all feedback, as it helps us improve our service. Thank you again for raising your concerns and for giving us the opportunity to discuss them directly.
Regards
James Ashley
General Manager
Very friendly dealership
Very friendly dealership. Magdalena who dealt with us was very friendly wasnt pushy gave us plenty of time alone with the car to make a decsion answered all our questions and queries.We have had a couple of teething issues with the car, but one phone call to the dealership and all issues have been resolved. It feels like the aftercare is something they strive to excel at as its a very worrying time spending that amount of money but Magdalena and her team have been excellent and eliminated all worry while purchasing from them. Highly recommend her if you looking for a car.
24 de diciembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Thank you so much for your kind words! We are so happy to hear that Magdalena was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Great service from start to finish
Great service from start to finish! Walked in Tuesday without an appointment was in my new car by Friday! Thank you to Kieran who looked after me really great customer service.
6 de enero de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Super dealership with fantastic staff.
This is the second new Tuscan I have purchased from Vertu in Mansfield and both experiences have been an absolute pleasure. Salesman Marlon dealt with both sales and I have to say, he is nicest guy I have ever done business with. He is, knowledgeable, professional and super efficient which has resulted in a smooth enjoyable process. Communication skills were top notch and the packages were very attractive. Thank you Marlon.
8 de enero de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
New Hyundai Tucson
I've just purchased a new Hyundai Tucson hybrid from Virtu at Mansfield, it's been an absolute pleasure talking and dealing with all the staff there, all very friendly and helpful. To single any one out I'd like to say a massive thank you to Jamie and Emma who dealt with all my needs on this purchase.
6 de enero de 2026
Opinión espontánea
Respuesta de Vertu Motors - Hyundai Mansfield
Hi Paul, Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.