Really helpful and patient staff.Nothing seemed too much trouble for Andy and Dean. Very different treatment from my experience with a different Vertu dealer.(not a Kia dealership)
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Oakwell View, Pontefract Road, S71 1HH Barnsley, South Yorkshire, GB
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Really helpful and patient staff.Nothing seemed too much trouble for Andy and Dean. Very different treatment from my experience with a different Vertu dealer.(not a Kia dealership)
La empresa ha respondido
My experience at Vertu Kia Barnsley was cracking because the EV6 was in excellent condition and at a great price. Service was excellent; Chloe was very helpful. I asked a lot of questions, and they w... Ver más
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A refreshing change in buying a car - the team at Vertu Motors was very helpful and friendly. Andy was very efficient and personable. I was trading in my old car and purchasing a new one. He was very... Ver más
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All staff at Kia Barnelsy went above and beyond to make the whole experience enjoyable and exciting. I couldn't be happier with my new car and it will definitely be my first choice for any future purc... Ver más
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Oakwell View, Pontefract Road, S71 1HH, Barnsley, South Yorkshire, Reino Unido
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Had the best experience at the barnsley branch, craig white guided me through every step start to finish and made the experience so stress free. He went the extra mile and couldnt recommend the whole team enough.

Respuesta de Vertu Motors - Kia Barnsley
Everything was excellent, Joe was really helpful and nothing too much trouble and he explained everything, he is surely an asset to Vertu Kia Barnsley.

Respuesta de Vertu Motors - Kia Barnsley
Craig, the salesperson we interacted, was really good and definetly had a massive contribution to making the purchase of a car a positive experienve.

Respuesta de Vertu Motors - Kia Barnsley
Vertu Barnsley were an absolute pleasure to deal with. I found them knowledgable, helpful and fair. Importantly, I never felt rushed or under any pressure to commit to buying a vehicle from them.

Respuesta de Vertu Motors - Kia Barnsley
Excellent service throughout from Joe Britton our salesman
Giving a personal service and listened to what we wanted and delivered

Respuesta de Vertu Motors - Kia Barnsley
The staff are very thorough and friendly, I wouldn't go anywhere else.

Respuesta de Vertu Motors - Kia Barnsley
Craig at kia has done a brill job n I love my new trooper thanks everyone

Respuesta de Vertu Motors - Kia Barnsley
Excellent delivery service and everything from ordering and receiving was brilliant and the staff are excellent

Respuesta de Vertu Motors - Kia Barnsley
Amazing staff at Barnsley can not do enough for you highly recommend this kia dealership

Respuesta de Vertu Motors - Kia Barnsley
Kia Sportage Hybrid GT Line S
The whole handover/collection procedure was achieved in the most efficient and professional manner. At both of our visits to the show room we were immediately offered refreshments and were made to feel welcome. Chloe Howes, our contact and sales executive, had given us the choice of day and time for the collection and was ready and waiting upon our arrival. The car had been brought into the showroom for presentation and I suspect that we spoilt the effect by arriving 10 minutes early. Chloe's knowledge of the vehicle and its functionality was exemplary and she was able to answer all my questions and provide me with sufficient information and instruction to operate all the necessary controls for the drive home. We even had our photo taken in front of the car before it was driven out of the show room. I have no reservations in recommending Vertu Kia, and Chloe Howes in particular, to anyone purchasing a new Kia.

Respuesta de Vertu Motors - Kia Barnsley
Excellent service very friendly and helpful staff.
Luke Evans at Kia Barnsley was very patient with me, explaining everything to me and setting my car up for me

Respuesta de Vertu Motors - Kia Barnsley

Respuesta de Vertu Motors - Kia Barnsley
Our salesman Craig, gave us nothing but an amazing experience. From our initial visit to collecting our new car, Craig was professional, knowledgeable and overall a lovely guy. His customer service and work ethic was amazing. Very happy with our experience and will certainly be back in the future.

Respuesta de Vertu Motors - Kia Barnsley
Having suddenly found ourselves needing a new car,feeling overwhelmed and stressed , we were introduced to Craig, from then onwards Craig and the team at Vertu Barnsley helped us through the process, taking away the stress and having answers to all my concerns and queries.
Everything went to plan , Craig’s relaxed friendly personality put me at ease and gave me confidence to complete the sale

Respuesta de Vertu Motors - Kia Barnsley
I bought a 2nd hand car and was promised the small scratches would be dealt with only to find the manager decided otherwise . Not all had been done upon final payment . After having a discussion I was simply told you can have your money back we can sell this car to anyone , not really good customer care from a multi million pound company . The only thing that made me continue was the fact that Craig the original sales guy was brilliant . There appears to be a very different lack of communication from senior management to shop floor staff ( take the money and run attitude ) and a failure to put the customer first

Respuesta de Vertu Motors - Kia Barnsley
Over the moon with my brand new EV3 and the team at kia barnsley. From start to finish the service was enjoyable and stress free and you are treated like a friend not a customer. Cant recommend Craig, Dean and Jake enough. They go above and beyond and keep you updated throughout. I would highly recommend these guys. If you want great service this is the place to buy from. Thank you all again, kelly xx

Respuesta de Vertu Motors - Kia Barnsley
Well where to start . What an absolute pleasure it was to buy my first ever car and my mums car. We had Chloe as our sales assistant and she was a star , she made our journey so easy and enjoyable . We would definitely recommend Kia Vertu at Barnsley to anyone. We are so grateful for your service and your hot chocolate 🤣!

Respuesta de Vertu Motors - Kia Barnsley
Great service simon was amazing always telephoned me back very supportive thankyou all

Respuesta de Vertu Motors - Kia Barnsley
Absolutely superb service from beginning to end. Made me feel like a special customer! The car is a dream - highly recommend Vertu Barnsley. Craig and Jake are legends. Thank you all

Respuesta de Vertu Motors - Kia Barnsley
Great customer service i did not expect to unveil my new thanks to Craig and all the guys at vertu kia Barnsley for the experience

Respuesta de Vertu Motors - Kia Barnsley
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