Vertu Motors - Kia Bradford Opiniones 

51
TrustScore: 4.5 sobre 5

4,6

Canal Road, Kia, BD1 4AJ Bradford, West Yorkshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a great experience at Bradford Kia. My husband purchased his Kia Sportage last Monday. He part exchanged his other car. All the team were really attentive and knowledgeable. It was dealt with s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tom from the sales team was absolutely amazing, his patience, with a couple of oldies was outstanding. Nothing was too much trouble, did not feel rushed or pressured. I would absolutely recommend an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Five-star service from my local Kia dealership! I recently picked up my new Kia Sportage, and Sheeraz made the entire process completely seamless and stress-free. Sheeraz was incredibly helpful, kept... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sheraz at Kia bradford is an asset to dealership. Kept us informed regards to manufacturer time scale. Had the vehicle ready on collection Looked after us veey well. Polite and very curtious.... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de repuestos para automóviles
  3. Mantenimiento y reparación de automóviles
  4. Concesionario de vehículos de motor
  5. Concesionario de automóviles usados

Sobre Vertu Motors - Kia Bradford

Escrito por la empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Información de contacto

  • Canal Road, Kia, BD1 4AJ, Bradford, West Yorkshire, Reino Unido

  • 0344 659 9283

4,6

Excelente

TrustScore: 4.5 sobre 5

51 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(51)

13.624 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

efficiency

Polite, friendly and efficient staff at Vertu Kia Bradford
I knew which car I required. Darryl McCormick whom sold me the new car was friendly, provided all the necessary up to date comprehensive information and answered all my queries, was open to some negotiation and kept in touch via e-mail and phone
I struggled with submission of the documents on the Kia finance link. Adil, respectfully assisted me with this on the day I collected the car and the whole process on the day of collection was efficient and smooth

17 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Kia Bradford

Respuesta de Vertu Motors - Kia Bradford

Good morning. Thank you so much, Isobel!
We’re thrilled to hear about your positive experience at Vertu Kia Bradford. It’s wonderful to know that Darryl was able to guide you through the process with clarity and care, and that Adil was there to lend a helping hand when needed. We always aim to make every step—from choosing the right car to driving it home—as smooth and stress-free as possible, and your kind words let us know we’re on the right track.
Enjoy your new car, and if you ever need anything in the future, we’re just a call or email away. Safe and happy driving!
Warm regards, Kerry

Valorada con 5 estrellas sobre 5

A happy new Kia owner.

Great service from all the team at Bradford Kia with the purchase of my new Kia Niro. No pressure at all in the process from the start and every step along the way I was kept we’ll informed and would highly recommend.
The car is great too, so many thanks to Dave, Samir and Tom.

19 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Kia Bradford

Respuesta de Vertu Motors - Kia Bradford

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received the team. We hope to see you again soon. Happy motoring, Chloe

Valorada con 5 estrellas sobre 5

Great Customer service from Adil Butt

Great Customer service from Adil Butt. He kept me informed every step of the process. Friendly & Professional.

16 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Kia Bradford

Respuesta de Vertu Motors - Kia Bradford

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valorada con 4 estrellas sobre 5

Daryl was very informative and answered…

Daryl was very informative and answered all questions put to him.
Things went very smoothly.

16 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Kia Bradford

Respuesta de Vertu Motors - Kia Bradford

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valorada con 5 estrellas sobre 5

Outstanding experience buying my first car with Tom

I recently purchased my first car a Hyundai i10 from Kia Vertu Bradford and received outstanding service throughout. Tom made the entire process smooth, clear and stress free. On the day of collection, he went above and beyond by arranging for my new car to be unveiled in the showroom, which turned my first major purchase into a truly memorable milestone. Thank you Tom for making the experience of buying my first car both exciting and unforgettable!

30 de agosto de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Kia Bradford

Respuesta de Vertu Motors - Kia Bradford

Good afternoon. Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Valorada con 5 estrellas sobre 5

Great knowledge

Great knowledge, Easy process and pleasant people

30 de agosto de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Kia Bradford

Respuesta de Vertu Motors - Kia Bradford

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Valorada con 1 estrellas sobre 5

Had a car booked in at Kia Bradford

Had a car booked in at Kia Bradford, when arrived they made me sign all the documents before taking me to the courtesy car they had arranged. After walking me to the car that the agent couldnt even find, was amazed to see they were trying to palm me off with a vehicle that was not suitable, which ended up with return home with my original car and not done service.
After speaking with the service manager, received a call saying they could collect the car from my home address for the service but this would be at the end of next month. They were also supposed to have dealt with my needs on the booking of the service and if they had would not be a problem as they would have known what size vehicle i needed due to my mobility, this was not done and have tried to complain but seems no-one wants complaint your ring them up and swithboard answer who then put your through to customer support, who dont answer the phones as when your put through its a voicemail and switch board Know this, but dont care.
They also lie to customers as did with myself and my brother by giving false information prior to booking in with them.
When you turn up with your car theres no-where to park.
If buying a car i would strongly advise avoiding this company cos they only interested in the cars they sell and not interested in anything else.

27 de agosto de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Kia Bradford

Respuesta de Vertu Motors - Kia Bradford

Good afternoon Roy. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean

Valorada con 5 estrellas sobre 5

fault with the passenger door unlocking fault

I took my KIA in because there's a fault with the passenger door locking, it sometimes stays locked for days at a time. Because the door was being awkward and deciding to work properly on the day, there was nothing the technician could do. What I found pleasing was, he asked me to take a video showing all the doors working and the faulty one not working. He said he would email KIA and make them aware there was a fault, but it's almost impossible to time with an appointment. Great team 👍

4 de junio de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Kia Bradford

Respuesta de Vertu Motors - Kia Bradford

Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Valorada con 5 estrellas sobre 5

Vertu Kia Bradford - stellar!

I'm sitting here in the Vertu Kia Bradford showroom, listening to the best music (Aztec Camera followed by Post Malone - what's not to like) and drinking pretty decent free Mocha while I wait for my MOT having been served by what must be the nicest, most patient (I saw them with a previous obnoxious customer dealing with consistent calmness and respect), most efficient people I've ever encountered in the motor trade.

I've meant to leave a review after previous visits but kept forgetting so finally got round to it!

Six stars!

27 de marzo de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Kia Bradford

Respuesta de Vertu Motors - Kia Bradford

Good afternoon Andy. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Valorada con 5 estrellas sobre 5

I would like to thank Adil for all his…

I would like to thank Adil for all his help in finding and selling me my car. I love it. I would give Adil 10 stars 🌟

25 de marzo de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Kia Bradford

Respuesta de Vertu Motors - Kia Bradford

Good afternoon Christine. Thank you so much for your kind words! We are so happy to hear that Adil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Valorada con 1 estrellas sobre 5

Bought a new Kia Picanto in Bradford

Bought a new Kia Picanto in Bradford. First year ok. Then the engine management light started to come on at 2400 miles. They won't do anything about it unless I pay £156 for an analysis. I was told (by the lady on the desk- who is not a mechanic) to take it on the motorway and go fast in a low gear (I am an OAP who doesn't go on motorways). It came on again and I was told the same. It has now done 3900 miles and they don't want to know. Very worrying for me. I won't buy another after having 6 Kias.
Worst service ever.

20 de marzo de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Kia Bradford

Respuesta de Vertu Motors - Kia Bradford

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1J2203 Kind regards, Chloe

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