Carl who helped us choose our mini clubman in York was friendly, funny and very helpful. The whole experience was pleasant from start to finish. I would be happy to recommend Vertu Mini in York to any... Ver más
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Clifton Moor Gate, MINI, YO30 4WR York, North Yorkshire, GB
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Carl who helped us choose our mini clubman in York was friendly, funny and very helpful. The whole experience was pleasant from start to finish. I would be happy to recommend Vertu Mini in York to any... Ver más
La empresa ha respondido
Excellent service at every stage of the way. Stacey was amazing and worked tirelessly to ensure I got the car I wanted in the fastest time possible. I can not thank her enough. Loving driving my new m... Ver más
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Fantastic service from Ben and Cameron at Vertu MINI York. I have to say, thanks to these two, this was the best experience I have ever had in purchasing a car, and I’ve owned a few! Arriving on a... Ver más
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I felt like I was well looked after by Carl Baker at Vertu Clifton Moor, York, he wasn’t pushy he was very helpful & answered my questions thoroughly nothing was too much trouble & I received a follow... Ver más
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Escrito por la empresa
Clifton Moor Gate, MINI, YO30 4WR, York, North Yorkshire, Reino Unido
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Mini York are extremely helpful especially Cameron who has helped me purchase my second Mini. If you ever have any issues or questions they are happy to help in anyway.

Respuesta de Vertu Motors - MINI York
I bought a used Mini in August 2025 and the service was so good that when I had the opportunity to buy a brand new Mini, there was only one place I would go.
Shout out to Ben who really looks after his customers and a very big thank you to Stacy who dealt with the order and the whole process with us. The car arrived ahead of schedule and we were made to feel really special all the way through the process right up to collection, which was a great experience.
If you want really good advice and first calss service from a team that care then Vertu at York is the place to go.
Thank you agin to everyone at York.

Respuesta de Vertu Motors - MINI York
Excellent level of service from the whole team. Special mention of Stacy Booth who did everything to make the whole process both enjoyable and to run smoothly.

Respuesta de Vertu Motors - MINI York
Absolutely outstanding service at Mini Vertu York.
Becky has been dealing with me for over 6years now, she is incredible, so knowledgeable regards every aspect of Mini, not at all pushy, listens clearly to all my wants & needs regards my car,
She is a ball of energy, so upbeat, accommodating & highly professional.
Tom the Manager is also a delight so friendly & sincere.
I will continue purchasing from this car dealer until I can no longer do so.
Fantastic team, amazing cars what’s not to love 🚘🎈♥️

Respuesta de Vertu Motors - MINI York
Everything was explained clearly so we understood what was happening then and in the future. The workings of the instruments were patiently described so we knew what did what and we were were offered a follow up meeting in the future for any questions we might have

Respuesta de Vertu Motors - MINI York
Excellent service provided by Becky and Lucy at Vertu Motors York. I have been dealing with then for approximately 12 years and any small problem I may have had has been dealt with quickly and efficiently by all the team at Vertu.

Respuesta de Vertu Motors - MINI York
I recently visited the Vertu MINI dealership in York to purchase & collect my new mini and received outstanding service from Becky. From the moment I arrived, she was friendly, professional, and extremely helpful. She took the time to explain everything clearly, answered all of my questions, and made the whole process smooth and stress-free.
Becky’s knowledge and attention to detail were excellent, and she genuinely cared about making sure everything was right. Nothing felt rushed, and I felt completely confident that I was in good hands throughout.
Becky is a real credit to the Vertu MINI team in York. I would highly recommend the dealership based on my experience and wouldn’t hesitate to return in the future.
Thank you again for such a great service experience.

Respuesta de Vertu Motors - MINI York
Fantastic car, great dealership.
It’s sales person Cameron knows us inside out and makes us feel
Very welcome. This is our 4th car we’ve bought of him.

Respuesta de Vertu Motors - MINI York
Cameron was great from the minute we walked into the showroom to the minute we drove off with our new car.
First time Mini drivers and so far we love it.

Respuesta de Vertu Motors - MINI York
Cameron and Ben at Mini were really helpful. Both answered my questions and provided relevant information. I’ve only driven manual cars previously and Cameron took me through how to drive the automatic Mini Cooper and supported me as I test drove the vehicle. Vertu provided a professional service and have since supported me following the purchase of my Mini. I would highly recommend Vertu - York for its customer service and approachability- well done, one very happy customer.

Respuesta de Vertu Motors - MINI York
We were very well looked after by Carl Baker and the team at Vertu York, from start to finish. We spent some time deciding exactly what specification we required, and then Carl found us a suitable car out of new build stock due for delivery in the next few weeks.
Very thorough handover with the car set up to our requirements, and it's been a delight ever since!

Respuesta de Vertu Motors - MINI York
Very friendly people . We dealt with Harry who was very knowledgeable and could answer all my questions.his tea making skills were excellent too.
Didn't really enjoy the negotiating side of the process - why do all garages do this ? " Hang on I will have to speak to my manager " "this car is about to go to auction if it's not sold"
I did have a query before purchase and left a message for Lucy to call me back - never received a call .
I also think it would be nice to acknowledge when payment is received .
Collection was easy and efficient . Harry went through everything with me and Ben introduced himself

Respuesta de Vertu Motors - MINI York
I would like to thank Cameron for his impeccable service, making the whole experience of buying my new Mini both enjoyable and stress-free. He was helpful, attentive and kind.

Respuesta de Vertu Motors - MINI York
The service was excellant. Cameron was extremely helpfull, and full of knowlege about the brand. Everybody was very friendly and helpfull.

Respuesta de Vertu Motors - MINI York
We bought a mini clubman in November 2022 supported by Carl Baker, our sales executive, who was exceptional. As a result of that good experience we returned in November 2025 to have a look at upgrading to another new Mini. We were not disappointed. Carl once again was professional, friendly, helpful and had a thorough knowledge of the cars we were looking at. We have had our Mini for two months now and are thoroughly enjoying the new driving experience. Our thanks to Carl and the Vertu team, including Lucy, the Brand Manager, who made it such a pleasant experience.

Respuesta de Vertu Motors - MINI York
Cameron made the whole experience a joy from start to finish

Respuesta de Vertu Motors - MINI York
Excellent service from Cameron when buying my used Mini. What a lovely guy — very knowledgeable, friendly, and made the whole experience easy and enjoyable.

Respuesta de Vertu Motors - MINI York
Excellent service from Cameron! Bought a used Mini and couldn’t be happier — very friendly and a great experience overall.

Respuesta de Vertu Motors - MINI York
Highly impressed with Cameron, he was very supportive, courteous and helped my wife make the right decision for her without any pressure.

Respuesta de Vertu Motors - MINI York
Cameron was so lovely and helpful.
No pushy sale, just honest and helpful guidance through the whole purchase. Offered the best deal and suggested the right cover, which we took. Would highly recommend.

Respuesta de Vertu Motors - MINI York
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