Located car on Autotrader, reserved it and was contacted shortly after by Steven who was very helpful. Agreed to buy and travelled from Scotland to Bradford to collect car. Pleased to see the car's... Ver más
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Located car on Autotrader, reserved it and was contacted shortly after by Steven who was very helpful. Agreed to buy and travelled from Scotland to Bradford to collect car. Pleased to see the car's... Ver más
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Stephen looked after me really well, everything I asked he organised quickly and professionally Lovely car lovely experience from start to finish Thank you Stephen and Nissan Vertu Bradford
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Dealt with sales man stephan he was amazing from start to finish , completed with me getting an amazing car … on collection he spoke about all the stuff I needed to know showed me the whole car ! Rec... Ver más
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I came all the way from Liverpool as my local store wasn’t very helpful and Louie and his team were amazing went above and beyond was definitely worth the travel
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Thornton Road, BD1 2EP, Bradford, West Yorkshire, Reino Unido
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Took car to Vertu Nissan in Bradford for service. Book for a while you wait set ice 1:30-4pm. Car was taken into workshop approx 3pm and completed approx 4:50pm, almost one hour late. Wash & vac no longer included. Technician performed a miracle by supposedly putting 250ml of screenwash into the container that was already full to brim. 2 friendly ladies on reception were rushed off their feet, management need to rethink staffing.
*To compound the poor customer service I received a reply to Google review from the general manager asking me to email him, I tried but email was not delivered as email address provided by him was not recognised.
* customer experience email address provided by Danielle also failed as not recognised. I hope they have serviced our car in a more competant manner?

Respuesta de Vertu Motors - Nissan Bradford
Its like old school not sales people just out for a sale there good at what they do make you feel welcome and get you the car you are looking for

Respuesta de Vertu Motors - Nissan Bradford
Buying a new car can be daunting as well as exciting, but Louie at Vertu Nissan Bradford was helpful, friendly and informative throughout the whole process. Most importantly, I never felt pressured. He was also careful to explain the various features of the new car before I drove it away, and followed up a few days later to see how I was getting on.

Respuesta de Vertu Motors - Nissan Bradford
We wandered into Vertu looking for a new car and Stephen Lui took us under his wing. He explained all the options, described all the features, answered all our questions and made sure we made the right decision. We are now happily enjoying our new car.

Respuesta de Vertu Motors - Nissan Bradford
We took the car on a Motability lease
Alex was very helpful in understanding of my daughter preferences.
When the car was handed over to us, he described all the features and spec of the suv
After 2 days of collecting the car, Alex called to see if everything is okay.

Respuesta de Vertu Motors - Nissan Bradford
What made my experience go well you ask? Louie did! Louie assisted me brilliantly from his first video showing me around my soon to be new car to calling me from away on training sessions during his lunchbreak and checking in with me on a Sunday (his day off). I was initially worried about buying a car from Bradford when I live in South London. I would take Louie for a few ‘Thank you’ pints if I lived closer and we could chat all things cars (he’s an enthusiast). Thanks to Louie and his supporting team, Becca, Andy & Nasir. Even my delivery fella was a gentleman! Top job all very pleased with all your help and patience. I’ve been in mid-top end sales for many decades and I’m impressed. Much appreciated All!

Respuesta de Vertu Motors - Nissan Bradford
From start to finish a very professional team. Stephen the Chinese gentleman very helpful in everything. Explaining everything in detail . Rebbecca also very helpful in every way. Delighted with the level off service and attention to detail . Thank you once again. Christopherboyall.

Respuesta de Vertu Motors - Nissan Bradford
I ordered a Nissan Xtrail on mobility and the service from walking in the door to leaving with it was excellent. Steve Liu kept us informed and was professional all the time.

Respuesta de Vertu Motors - Nissan Bradford
Lou was Very welcoming and knowledgeable about the vehicle we were looking at not pushy like some can be and we got a great deal on our new vehicle, would highly recommend them.

Respuesta de Vertu Motors - Nissan Bradford
STEPHEN Liu was the best. I agreed to having the Renault then changed my mind. No problem. Got refund on my deposit. Two days later decided it was the car for me. Rang Stephen. All sorted. Got the car yesterday. Thank you Stephen and your manager for your understanding and a bit of humour as well during what can be a stressful time.

Respuesta de Vertu Motors - Nissan Bradford
The car was at the right price and even though there was a distance to get it the salesman Louie Middleton made it very easy for us by sending a video of the car, staying in touch throughout the process and advising us of options. We made the decision to collect the car by driving our one down and he also advised of accommodation and agreed a trade in price with us before we left to go there.

Respuesta de Vertu Motors - Nissan Bradford
I was very well looked after at Vertu Bradford and I can’t thank Kieran & Rebecca enough for their input and valued experience - so very helpful - I love my new Nissan Juke! Would definitely recommend! 🚗

Respuesta de Vertu Motors - Nissan Bradford
Everyone was super helpful. Did not rush us and had time.

Respuesta de Vertu Motors - Nissan Bradford

Respuesta de Vertu Motors - Nissan Bradford
Buying a new car is usually quite stressful. The staff at Vertu made it an enjoyable stress free experience. The sales personnel, Steven McGhie, was polite, funny and knowledgeable. All in all, it was straight forward and easy. I would definitely recommend using Vertu.

Respuesta de Vertu Motors - Nissan Bradford
10/10 got exactly what I wanted i just love my car and Alex made it as simple as possible he did brilliantly thankyou

Respuesta de Vertu Motors - Nissan Bradford
Great experience. No heavy sale. Just listened and answered all my queries.

Respuesta de Vertu Motors - Nissan Bradford
My whole experience from start to finish was brilliant 👏 Stephen liu was amazing and his customer service is second to none. From placing the order to having the car ready in 4 days. I would definitely recommend nissan to friends and family

Respuesta de Vertu Motors - Nissan Bradford
This company talked me through everything thoroughly and put themselves out trying to find me the right vehicle, which they succeeded in doing. Thank you Vertu

Respuesta de Vertu Motors - Nissan Bradford
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