Had an excellent experience with Vertu Motors, Oxford recently. The whole team were exceptionally helpful but special kudos to Sherazad Hussain who was our main point of contact through our purchase... Ver más
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Had an excellent experience with Vertu Motors, Oxford recently. The whole team were exceptionally helpful but special kudos to Sherazad Hussain who was our main point of contact through our purchase... Ver más
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Me and my partner went into the Oxford Branch and spoke with Sher Azad regarding getting a new 3008. We made the order on the day and was told it would be up to 3 weeks waiting for the car to arrive.... Ver más
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Bought a car through Vertu Peugeot Oxford with Daniel Whiting in September. He helped us with a second-hand car purchase and was very knowledgable, friendly, and efficient. We identified a small... Ver más
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End to end great customer service from Zeeshan at Vertu Oxford. From my initial enquiry to collecting my new car, the experience of dealing with the dealership & particularly Zeeshan was nothing but... Ver más
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370 Iffley Road, OX4 4AT, Oxford, Oxfordshire, Reino Unido
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End to end great customer service from Zeeshan at Vertu Oxford. From my initial enquiry to collecting my new car, the experience of dealing with the dealership & particularly Zeeshan was nothing but positive. 10/10.

Respuesta de Vertu Motors - Peugeot Oxford
Me and my partner went into the Oxford Branch and spoke with Sher Azad regarding getting a new 3008. We made the order on the day and was told it would be up to 3 weeks waiting for the car to arrive. 10 days later we was in the vehicle. The whole process was so smooth and not like any dealership I have ever been in. All the staff in the branch where extremely polite and helpful. Thanks again for all your help Sher Azad and for getting us in our new vehicle so quickly.

Respuesta de Vertu Motors - Peugeot Oxford
No pushy sales men. Lads were really nice. Lots of cars to choose from.

Respuesta de Vertu Motors - Peugeot Oxford
I booked my car in a week in advance to have a part fitted. When I turned up for the appointment, they told me they hadn’t even ordered the battery.
They asked who I’d spoken to when I made the booking. I couldn’t remember the person’s name, but I gave them the phone number I’d called. They then told me it wasn’t their number—even though it’s the number listed on their website.
Really disappointing service. If you’re looking for a garage that’s organised, helpful, and actually ready to fix your car when you arrive, I’d look elsewhere.

Respuesta de Vertu Motors - Peugeot Oxford
Had an excellent experience with Vertu Motors, Oxford recently. The whole team were exceptionally helpful but special kudos to Sherazad Hussain who was our main point of contact through our purchase of a new hire Peugeot E-3008.
The team managed to secure the colour car we wanted quickly, the purchase itself was pretty seamless and Sherazad himself was very easy to deal with. And as my wife remarked, he has tremendous teeth! :-)
Would thoroughly recommend.

Respuesta de Vertu Motors - Peugeot Oxford

Respuesta de Vertu Motors - Peugeot Oxford
Ahmed Masood and his team are simply to best people to buy a car from. Knowledgeable, friendly and you genuinely feel that they're on your side and want to put the best deal together for you.

Respuesta de Vertu Motors - Peugeot Oxford
The staff were very helpful and knowledgeable about their cars.
Zeeshan was excellent and helped us every step of the way

Respuesta de Vertu Motors - Peugeot Oxford
There were difficulties during the sales process that could easily been avoided if more attention had been paid, having to chase to get things resolved took the shine off the experience. I felt it should not have been my role to chase the salesteam to ensure the car was perpared correctly and in a timely fasion.

Respuesta de Vertu Motors - Peugeot Oxford
This is the second car I have purchased amazing staff. Shout out Sherazard for helping me get the car i wanted.

Respuesta de Vertu Motors - Peugeot Oxford
Very disappointed took car for service 4 days ago it’s literally packed up. Taking it as far as I can been advised accordingly. Car only 3 years old , bought at the same place brand new.

Respuesta de Vertu Motors - Peugeot Oxford
Incredible service. Everyone was so helpful and knowledgeable. Kyser was very patient with me.

Respuesta de Vertu Motors - Peugeot Oxford
Cain is an excellent salesperson and our journey from initial review, test drive to purchase and showing us the features of the car the day we took delivery were above and beyond.

Respuesta de Vertu Motors - Peugeot Oxford
Excellent service from Vertu Peugeot Oxford
We had a very positive experience with Vertu Peugeot Oxford through the Motability Scheme. The whole process of getting our new Peugeot was smooth, professional, and well handled from start to finish. A special mention to Cain Chand, who was exceptional throughout - friendly, patient, knowledgeable, and genuinely helpful at every stage. He made us feel supported and ensured everything was clearly explained, which gave us confidence and peace of mind. Thank you for making the experience such a pleasant one. We are very happy with our new vehicle and would gladly recommend Vertu Peugeot Oxford to others.

Respuesta de Vertu Motors - Peugeot Oxford
I understand that this is partly my fault, as it was my first time having an MOT and service done this way. My car was collected from my home, and about an hour later I received a call saying that repairs were needed.
I was then told the cost would be £1,700. When I said that was too expensive, I was immediately offered a payment plan instead of a clear explanation of the work. Shortly after, I was told the total had actually increased to £2,130 because the service had not been included initially.
I was not clearly informed whether these repairs were necessary for the car to pass the MOT, and I also wasn’t asked about my existing warranty, which could have covered some of the costs.
Overall, this felt like a very opportunistic approach, focused on getting as much money as possible from the customer rather than providing transparent and honest service.
For this reason, I am giving a zero-star rating.

Respuesta de Vertu Motors - Peugeot Oxford
We found the car we where looking for and they made the experience good and where not pushy. There was no problem to small for them to sort out, The manager was very helpful and the sales man kysar was very helpful in keeping us informed.

Respuesta de Vertu Motors - Peugeot Oxford
Straight-forward, good prices, no upsell, good people - felt very well looked after by Sher Azad - and delighted with the car.

Respuesta de Vertu Motors - Peugeot Oxford
Dan was brilliant from start to finish. He offered me a test drive and went through all the information very clearly. I felt like he listened to what I needed and my budget and gave me good advice. I am very happy with the car I have purchased.

Respuesta de Vertu Motors - Peugeot Oxford
The staff [precisely Ahmed & Sher azad] at my local Vertu branch consistently demonstrate exceptional helpfulness and insight. They guided me without pressure, offering deals tailored to my individual preferences, and their honesty was highly valued.
However, there is an opportunity to enhance telephone communication to ensure easier access to the right people

Respuesta de Vertu Motors - Peugeot Oxford
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