Vertu Motors - Peugeot Sunderland Opiniones 

24
TrustScore: 4.5 sobre 5

4,7

Alexandra Avenue, Hylton Riverside, SR5 2TB Sunderland, Tyne and Wear, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Stewart, who deals with the Motability side of the business was most helpful in all stages of the process. From helping to choose the right model and size of car required and making the admin part as... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was my third car purchase from Vertu and my first from this dealership. Everything about my visit was first class from my arrival up to finalising the deal for my new (to me) car. But, I have t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As a leasing company based in York, we have sent our vehicles to Vertu Peugeot Sunderland for a while now due to long wait times in our area. Sunderland have always got us booked in quickly and the lo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The whole experience of buying a used car was made easy, fun and the approach was totally professional. We had a great experience and would thoroughly recommend the dealership in Sunderland. Kieron Bo... Ver más

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Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de repuestos para automóviles
  3. Mantenimiento y reparación de automóviles
  4. Concesionario de vehículos de motor
  5. Concesionario de automóviles usados

Sobre Vertu Motors - Peugeot Sunderland

Escrito por la empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Información de contacto

  • Alexandra Avenue, Hylton Riverside, SR5 2TB, Sunderland, Tyne and Wear, Reino Unido

  • 0344 659 4634

4,7

Excelente

TrustScore: 4.5 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(24)

12.745 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The staff were professional

The staff were professional, friendly, and impressively quick in their attention.

27 de julio de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Peugeot Sunderland

Thank you for your feedback.

We’re delighted to hear that the staff were professional, friendly and impressively quick to assist throughout your experience. It’s great to know that the team’s attentive approach helped make your visit such a positive one.

Kind regards,
Matthew

Valorada con 5 estrellas sobre 5

Excellent customer service from Owen…

Excellent customer service from Owen Warren at Vertu Sunderland from start to finish cannot compliment him enough

28 de julio de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Peugeot Sunderland

Thank you for your fantastic feedback. We’re delighted to hear that Owen Warren provided such excellent customer service from start to finish and made your experience such a positive one.

Your kind words mean a great deal, and I’ll be sure to pass them on to Owen and the team at Vertu Sunderland.

Kind regards,
Matthew

Valorada con 5 estrellas sobre 5

Jordan led us through the process and…

Jordan led us through the process and it went really smooth thank you again

22 de julio de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Peugeot Sunderland

Hi Paul,

Thank you for your fantastic 5-star review!

We’re delighted to hear Jordan guided you through the process and made everything run so smoothly. It’s great to know you had such a positive experience from start to finish.

We’ll be sure to pass on your kind feedback to Jordan and the team.

Kind regards,
Kerry

Valorada con 5 estrellas sobre 5

Motability Made Easy, thanks to Stewart!

Stewart, who deals with the Motability side of the business was most helpful in all stages of the process. From helping to choose the right model and size of car required and making the admin part as easy as possible, he has my admiration for his patience, guidance and professionalism throughout. It made things very much stress-free for me. He has my gratitude.

14 de julio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Sunderland

Respuesta de Vertu Motors - Peugeot Sunderland

Hi Christine,

Thank you for your wonderful review. We're delighted to hear that Stewart provided such excellent support throughout your Motability journey. From helping you choose the right model and size of vehicle to making the administrative side of the process as straightforward as possible, it's fantastic to know his patience, guidance, and professionalism made the experience stress free for you.

Your kind words and appreciation will mean a great deal to Stewart, and we're pleased that he was able to make the whole process so comfortable and easy. Thank you for placing your trust in us, and we hope you enjoy your new vehicle.

Kind regards,
Danielle

Valorada con 5 estrellas sobre 5

There was no pressure at all just…

There was no pressure at all just helpful suggestions and help couldn’t fault the salesman at all Stephano was a pleasure to do business with

25 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Sunderland

Respuesta de Vertu Motors - Peugeot Sunderland

Hi Christine,
Thank you for taking the time to leave us a wonderful 5-star review. We’re delighted to hear that you had such a positive experience at Peugeot Sunderland. It’s great to know that you felt no pressure throughout the process and that Stephano was able to provide helpful advice and support when needed.
We’re especially pleased to hear that Stephano was a pleasure to do business with. Your kind feedback will mean a great deal to him and the team.
Kind regards,
Liza

Valorada con 5 estrellas sobre 5

George Davison

Went to Vertu dealership in Sunderland on 30 June 26 to see if they could take a car off my hands as my wife no longer needs it. Spoke to Kieran Bone and Jamie who advised us what they could offer and do for the wife.they explained everything in detail and after inspecting her car they made a generous offer, but me being me, I had my eye on the new model of the Peugeot 3008 as did my wife, so decided to put my 21 Plate 3008 in also, after further discussions inspection and offering a decent trade in value on both cars, they had in stock a 25 plate 3008 hybrid in perfect condition and only 10,000 miles on the clock.
Both Kieran and Jamie went above and beyond to ensure the car was ready for collection on 3 July 26, bearing in mind they were doing this in 4 days and the car had to transported from Paisley.
This is one of the best if not THEE BEST experiences I have had when looking for another car, also for the past 10 years I have had Peugeot 3008s, they are very comfortable and nice to handle. I would in all honesty say that VERTU have put the customer first and there was no hard sell, it was like having a chat with a couple of mates in the pub.Big THANKS to KEIRAN and JAMIE.

30 de junio de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Peugeot Sunderland

Thank you for your fantastic review. We're delighted to hear that Kieran and Jamie provided such a positive, pressure-free experience and went above and beyond to help you find the perfect Peugeot 3008. I'll be sure to pass on your kind words to both of them.
Enjoy your new car, and thank you for choosing Vertu!
Many thanks,
Chloe

Valorada con 5 estrellas sobre 5

Got my new car from Kieran Ali what a…

Got my new car from Kieran Ali what a lovely lad and fantastic customer service 10/10 thank you 🚙

29 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Sunderland

Respuesta de Vertu Motors - Peugeot Sunderland

Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Valorada con 5 estrellas sobre 5

Vertu Sunderland

This was my third car purchase from Vertu and my first from this dealership. Everything about my visit was first class from my arrival up to finalising the deal for my new (to me) car. But, I have to say the attention to everything from Stefano Pica, was above and beyond. I have never met a more friendly, polite and courteous young man in my life. Stefano is a diamond and a credit to Vetu Vauxhall Sunderland.
Having taken a service plan with Vertu, I will look forward to visiting this dealership again.
Many thanks to everyone.

29 de junio de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Peugeot Sunderland

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Stefano and the team. We hope to see you again soon. Happy motoring, Selina

Valorada con 5 estrellas sobre 5

First class attitude, thanks!

The helpful, friendly professional manner of staff particularly Jordan and Ryan . Both went the extra mile to assist with any request I made. Nothing was to much trouble.

20 de junio de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Peugeot Sunderland

Hi Anth,

Thank you for your wonderful feedback.

We’re delighted to hear you received such helpful, friendly and professional service, and that Jordan and Ryan went the extra mile to assist you. It’s great to know nothing was too much trouble.

We really appreciate you taking the time to share your experience.

Kind regards,
Danielle

Valorada con 5 estrellas sobre 5

Kieran was very helpful made me feel at…

Kieran was very helpful made me feel at ease while I picked my new car and kept me updated about the progress of it.

25 de junio de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Peugeot Sunderland

Hi Cassie,

Thank you for your lovely feedback.

We’re delighted to hear Kieran made you feel at ease while choosing your new car and kept you well updated throughout the process.

We really appreciate you taking the time to share your experience.

Kind regards,
Danielle

Valorada con 5 estrellas sobre 5

Brilliant support in buying a used car

The whole experience of buying a used car was made easy, fun and the approach was totally professional. We had a great experience and would thoroughly recommend the dealership in Sunderland. Kieron Bone was a delight to work with and was really helpful and friendly, we could not have asked for more

30 de mayo de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Peugeot Sunderland

Hi Sheila,
Thank you so much for your wonderful review and for choosing Vertu Motors Peugeot Sunderland for your recent purchase.
We’re delighted to hear that you found the whole experience easy, enjoyable, and professional from start to finish — that’s exactly what we aim for! It’s especially great to hear how much you valued Kieron’s support. He will be thrilled to know that his friendly and helpful approach made such a positive impression.
Your recommendation means a great deal to us, and we’re so pleased we could help make your car buying experience such a memorable one.
We hope you enjoy your new car and look forward to welcoming you back again in the future.
Best regards,
Liza

Valorada con 5 estrellas sobre 5

Kieran Ali made sure i knew everything about…

Kieran Ali made sure i knew everything about my new car, and made me feel very comfortable.

13 de mayo de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Peugeot Sunderland

Good afternoon Ann,

Thank you for your review. It’s great to hear that Ryan took the time to make sure you were fully familiar with your new car — that really helps make the experience even better.

Kind regards,
Dean

Valorada con 5 estrellas sobre 5

New car purchase

From enquiry to purchase the whole experience was excellent
Ryan and Jordan looked after the sale and were very professional and helpful

29 de abril de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Peugeot Sunderland

Good afternoon David,

Thank you for your review. It’s great to hear that the experience was excellent from enquiry through to purchase, and that Ryan and Jordan were professional and helpful throughout the process.

Kind regards,
Dean

Valorada con 5 estrellas sobre 5

Bought a new Peugeot 3008 a few weeks…

Bought a new Peugeot 3008 a few weeks ago and can't thank Jordan enough for enabling me to purchase this vehicle. He tailored the deal to my specific needs and bent over backwards to help.10 out of 10 thanks

10 de marzo de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Peugeot Sunderland

Good morning Peter,

Thanks so much for taking the time to share this. It’s great to hear how well Jordan supported you throughout your purchase. It sounds like he really understood what you needed and made the whole experience smooth and personal.

Enjoy your new 3008 — a fantastic choice!

Kind regards,
Dean

Valorada con 5 estrellas sobre 5

Fantastic experience with Jordan

I purchased a car with Vertu Motors and had the pleasure of being assisted by Jordan - I couldn’t be happier with the service I received. Jordan was professional, friendly, regular with feedbacks, and extremely knowledgeable throughout the entire process.
He took the time to answer all my questions, explained everything clearly, and made sure I was comfortable with my decision. There was no pressure at all, just genuine support and excellent customer service from start to finish. He made what can often be a stressful experience feel smooth and straightforward. I would highly recommend him to anyone looking to buy a car. Thank you again for such a great experience! 🚗⭐

20 de marzo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Sunderland

Respuesta de Vertu Motors - Peugeot Sunderland

Thank you so much for sharing such a wonderful review. We’re thrilled to hear how happy you were with your experience. Jordan will be delighted to know his professionalism, friendliness, and clear communication made the process smooth and stress‑free for you. It’s fantastic that he was able to support you every step of the way and help you feel confident in your decision. Your recommendation means a great deal to us, and we’re so pleased you’re enjoying your new car.
Kind regards,
Chloe

Valorada con 5 estrellas sobre 5

Beautiful experience

Very informative, friendly people, willing to answer questions and provide helpful answers.

20 de marzo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Sunderland

Respuesta de Vertu Motors - Peugeot Sunderland

Hi Chika,
Thank you for the great 5‑star review. It’s lovely to hear you found the team so informative, friendly and willing to answer all your questions — exactly the experience we aim to provide.
Kind regards,
Kerry

Valorada con 5 estrellas sobre 5

I had a great deal for my new puegeot…

I had a great deal for my new puegeot 2008, the sales person Kieran Ali was very polite and helpful throughout the sale.

18 de marzo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Sunderland

Respuesta de Vertu Motors - Peugeot Sunderland

Thank you, Billy, for taking the time to leave this fantastic 5‑star review.
We’re delighted to hear that you secured a great deal on your new Peugeot 2008. It’s wonderful to know that Kieran Ali provided polite, helpful, and supportive service throughout the entire process. Your kind feedback is greatly appreciated and will be passed on to Kieran and the team.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Valorada con 5 estrellas sobre 5

Kieran was very helpful and responsive

Kieran was very helpful and responsive. Great service provided throughout the process. I would definitely recommend.

13 de marzo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Sunderland

Respuesta de Vertu Motors - Peugeot Sunderland

Hi Martin,
Thank you for your fantastic 5‑star review. We’re really pleased to hear that Kieran was helpful and responsive throughout your experience. It’s great to know the service you received met your expectations and made the process smooth from start to finish.
We truly appreciate your recommendation and hope you enjoy your new vehicle!
Kind regards,
Liza

Valorada con 5 estrellas sobre 5

Great Service

Great Service, smooth process, brilliant staff, very efficient!

6 de marzo de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Peugeot Sunderland

Good afternoon Hazel,

Thank you for your review. I’m really pleased to hear you experienced great service and a smooth process. It’s wonderful to know the team were efficient and that the staff made such a positive impression.

Kind regards,
Dean

Valorada con 5 estrellas sobre 5

Excellent service from Kieran at Vertu…

Excellent service from Kieran at Vertu Peugeot garage at Sunderland, would definitely do business there again.
Oh and love the car we got 👍

18 de febrero de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Peugeot Sunderland

Respuesta de Vertu Motors - Peugeot Sunderland

Thank you for your feedback, Darren. We are pleased to hear you received excellent service from Kieran and that you’re enjoying your new car.
Kind regards, Danielle

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