Vertu Motors - Toyota Barnsley Opiniones 

121
TrustScore: 5 sobre 5

4,9

Claycliffe Island, Barugh Green Road, S75 1HQ Barnsley, South Yorkshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff were friendly and approachable. I wasn't sure which model I was interested in and I was able to test drive both models of car as they had plenty in the showroom. I eventually bought one and... Ver más

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Valorada con 5 estrellas sobre 5

We called in at Vertu Motors (Toyota) Barnsley to look at the 2026 Toyota Yaris Excel. I was looking for a new tuition Vehicle as a self employed driving instructor. The service we received was Excell... Ver más

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Valorada con 5 estrellas sobre 5

James the sales person was very helpful, professional and friendly. He was knowledgeable about the car and gave me a good package deal.

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Valorada con 5 estrellas sobre 5

Purchased a car from vertu Barnsley the customer service was excellent. All staff were welcoming and friendly. The showroom was clean welcoming and bright with a coffee machine. Had 3 test drives nev... Ver más

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Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de repuestos para automóviles
  3. Mantenimiento y reparación de automóviles
  4. Concesionario de vehículos de motor
  5. Concesionario de automóviles usados

Sobre Vertu Motors - Toyota Barnsley

Escrito por la empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Información de contacto

  • Claycliffe Island, Barugh Green Road, S75 1HQ, Barnsley, South Yorkshire, Reino Unido

  • 0330 012 2223

4,9

Excelente

TrustScore: 5 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(121)

13.676 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

friendly knowledgeable staff

friendly knowledgeable staff. Responsive and close to home.

24 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Hello Allan,
Thank you for your fantastic feedback! We’re really pleased to hear you found the team friendly and knowledgeable, and that their responsiveness made your experience even better. It’s great to know our Barnsley team is providing convenient, high-quality service close to home.
We truly appreciate your recommendation and look forward to welcoming you again in the future.
Kind regards,
Kerry

Valorada con 5 estrellas sobre 5

This was our first time using Vertu…

This was our first time using Vertu Barnsley to purchase a new Toyota. From start to finish the service from the salesman James was helpful ,efficient and friendly. The showroom is well laid out and comfortable.

23 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Hi Geoffrey,
Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that your first experience with Vertu Toyota Barnsley was such a positive one. It’s great to know that James provided helpful, efficient, and friendly service from start to finish.
We’re also pleased that you found the showroom comfortable and well laid out — creating the right environment is really important to us. Your kind feedback is truly appreciated, and we hope to welcome you again in the future.
Kind regards,
Liza

Valorada con 5 estrellas sobre 5

Simon's customer service was great

Simon's customer service was great. I had never driven an automatic car before,he arranged a test drive for me. Everything was explained in detail. We have used this garage for many years and always had excellent service from Simon.

20 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Hi Anne,
Thank you for taking the time to leave such a lovely 5-star review. We’re delighted to hear that Simon provided great customer service and took the time to arrange a test drive and explain everything in detail, especially as it was your first experience driving an automatic.
It’s wonderful to know you’ve been using the garage for many years and continue to receive excellent service — your loyalty truly means a great deal to us. We’ll be sure to pass your kind words on to Simon.
Kind regards,
Liza

Valorada con 5 estrellas sobre 5

Vertu Barnsley saved our holiday!

Vertu Barnsley fitted me in to check my car for safety today, a couple of hours after I damaged it in an accident. We have a holiday cottage booked tomorrow involving a long drive. Everyone was very kind and keen to help, and the assessment was thorough and reassuring. Huge thanks to everyone I dealt with. We can go on our much needed holiday tomorrow. I would recommend them without hesitation.

5 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Hi Catherine,
Thank you so much for taking the time to leave such a wonderful 5‑star review. We’re absolutely delighted to hear about your experience at Vertu Toyota Barnsley.
We understand how worrying it must have been after your accident, especially with your holiday plans so close, so it’s fantastic to know the team were able to fit you in so quickly and provide a thorough and reassuring check. It’s great to hear that everyone was kind, supportive and keen to help during what could have been a stressful time.
We’re so pleased that everything worked out and that you were able to head off on your well‑deserved holiday as planned.
Thank you again for your kind words and recommendation — they mean a great deal to the whole team.
Kind regards,
Liza.

Valorada con 5 estrellas sobre 5

Simon our salesperson was polite &…

Simon our salesperson was polite & friendly as always, hence why we are returning customers.

30 de mayo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Thank you for your lovely review. We’re delighted to hear that Simon was polite and friendly, as always. It’s wonderful to know this consistency keeps you coming back as returning customers.

Many thanks,
Chloe

Valorada con 5 estrellas sobre 5

From the moment we attended the…

From the moment we attended the premises the service and the total attention to detail was outstanding. Every step was explained and easy to follow. Any questions that we had there was an answer instantly. All the staff were friendly and helpful. We came away with a new vehicle for the forth time. Well done.

30 de mayo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Thank you for your wonderful review. We’re delighted to hear you received outstanding service from the moment you arrived, with everything clearly explained and all your questions answered. It’s great to know the team made you feel supported and welcomed throughout. We truly appreciate your continued trust in us with your fourth vehicle.

Many thanks,
Chloe

Valorada con 5 estrellas sobre 5

The service was informative

The service was informative, easy,fast and efficient.the staff were all helpful and friendly.

22 de mayo de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Toyota Barnsley

Good morning Nigel,

Thank you for your positive feedback. It’s great to hear you found the process informative, quick and efficient, and that the team were helpful and friendly throughout.

We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Valorada con 5 estrellas sobre 5

Friendly helpful staff who take time to…

Friendly helpful staff who take time to explain procedures and answer any questions fully

28 de mayo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Good afternoon Ian,

Thank you for your review. It’s great to hear that the team were friendly and helpful, taking the time to explain everything clearly and answer all your questions.

Kind regards,
Dean

Valorada con 5 estrellas sobre 5

Great service

Great service, good professionalism and knowledgeable salesman, thank you Ian , very patient

21 de mayo de 2026
Opinión espontánea
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Respuesta de Vertu Motors - Toyota Barnsley

Good morning,

Thank you for your review. It’s great to hear you received such professional and knowledgeable service, and that Ian’s patience made the experience even better for you.

Kind regards,
Dean

Valorada con 5 estrellas sobre 5

Nothig is too much trouble

Nothig is too much trouble - service with a smile together with "don't forget to get in touch if you have any questions"

26 de mayo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Hi John,
Thank you for your fantastic review! We’re delighted to hear you received such friendly service from the team at Toyota Barnsley.
It’s great to know nothing was too much trouble and that you were looked after with a smile, along with the reassurance to reach out with any questions — exactly the level of care we aim to provide.
We really appreciate your kind words and hope to see you again in the future!
Kind regards,
Kerry

Valorada con 5 estrellas sobre 5

Very efficient sales team

Very efficient sales team. Ian and Tony found us the car we wanted within hours. Very helpful and a good experience. Thanks

22 de mayo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Hi,

Thank you for your kind feedback. I’m really pleased to hear Ian and Tony were able to find the car you wanted so quickly and that you had a helpful and positive experience with the team.

Kind regards,
Danielle

Valorada con 5 estrellas sobre 5

Second to none experience

I travelled to Toyota Barnsley to view and potentially purchase my choice car. I’m so glad I made that journey.. my “Toyota Barnsley” experience was amazing.
Simon showed me the car and I couldn’t help but be impressed with his obvious care for customers, enthusiasm and extensive knowledges of all things Toyota. My husband has also had a Toyota for the past two years. Simon showed him features on that car that he had no idea about. I went ahead with the purchase and continued to be impressed with both Simon and the car on collection. The process was so smooth and the branch Manager came over the chat and thank us for our business.
Great experience.. love the car.. Well done Simon and Toyota Barnsley!! Just wish you were a bit closer to Derby !!

22 de mayo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Thank you for sharing such a lovely review. We’re delighted Simon made the whole experience so smooth and that you’re loving your new car. Your kind words mean a lot to the team.

Many thanks,
Chloe

Valorada con 5 estrellas sobre 5

We called in without an appointment and…

We called in without an appointment and the staff made us feel welcome straight away. We wanted to view a nearly new Yaris and we were introduced to Ian who showed us a couple of cars that matched our requirements. We'd already viewed a few cars at another Toyota dealer but we found Ian easier to deal with. In the end we did a deal on our car and part exchanged for a nearly Yaris. We picked it up a week later and we felt that the service we received was second to none.

24 de abril de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Thank you for sharing your experience. We’re so pleased to hear that you felt welcome from the moment you arrived, even without an appointment. It’s great that Ian was able to show you cars that matched your needs and that you found him so easy to deal with compared to other places you’d visited. We’re delighted you were happy with your part‑exchange and that collecting your nearly new Yaris a week later felt like second‑to‑none service.

Many thanks,
Chloe

Valorada con 5 estrellas sobre 5

Vertu Toyota (Barnsley)

We dealt with James at Barnsley. He was easy to deal with, very personable and he took time to answer all our queries. There was no high pressure sales technique and he was happy to go through the process at our pace. We were very happy with our customer experience and would recommend asking for James if you visit Vertu Toyota (Barnsley).

23 de abril de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Dear Alison,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a positive customer experience at Vertu Toyota Barnsley.
Your kind comments about James are very much appreciated. It’s great to know that he was personable, easy to deal with, and took the time to answer all of your questions without any pressure, allowing you to move through the process at your own pace. That relaxed and customer‑focused approach is exactly what we strive for.
Thank you for your recommendation — it will be shared with James and the team. We look forward to welcoming you back in the future.
Kind regards,
Liza

Valorada con 5 estrellas sobre 5

Fantastic service from all the staff at…

Fantastic service from all the staff at vertu barnsley. Would definitely recommend. I got exactly what I wanted.

20 de abril de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Dear Shirley,
Thank you for taking the time to leave your feedback. We’re delighted to hear that you received fantastic service from all the staff at Vertu Barnsley and that you got exactly what you were looking for.
Your recommendation is very much appreciated and will be shared with the team. Thank you again for choosing Toyota Barnsley, and we hope you continue to enjoy your new car.
Kind regards,
Liza

Valorada con 5 estrellas sobre 5

Vertu Toyota Barnsley

We had a great experience purchasing our car at Vertu Toyota Barnsley. Big thank you to Alex Thomas – he was professional, knowledgeable, and very helpful throughout. We’d also like to thank the Sales Manager for their support and for making sure everything went smoothly.

11 de abril de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Hi there,
Thank you for the great review. It’s wonderful to hear you had such a positive experience at Vertu Toyota Barnsley. Alex will be delighted with your comments — his professionalism, knowledge and support clearly made a real difference.
It’s also lovely that you’ve recognised the Sales Manager for helping everything run smoothly.
Really appreciate your feedback.
Kind regards,
Kerry

Valorada con 5 estrellas sobre 5

Helpful

Helpful, made me feel comfortable in the choice of my vehicle. Showed me all functions of the vehicle. Nothing was too much trouble

24 de marzo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Thank you for sharing your feedback. We’re pleased to hear that the team made you feel comfortable throughout the process and supported you in choosing the right vehicle. It’s great to know that all the features were clearly explained and that nothing was too much trouble.
If you need any further help, we’re always here for you.
Kind regards,
Matthew

Valorada con 5 estrellas sobre 5

Great service

Provided a great service and fantastic car.

21 de marzo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Thank you for your review. I’m really pleased to hear you received great service and are enjoying your fantastic car. We appreciate you taking the time to share your feedback.
Kind regards,
Matthew

Valorada con 5 estrellas sobre 5

Friendly

Friendly, professional without the typical distasteful car sales snakery. Would definitely recommend and buy from Toyota Barnsley again. But since I've now got a Toyota, (again) I am confident I won't need to buy another car for 10 years!

16 de marzo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Hi there,
Thank you for taking the time to leave this brilliant 5‑star review. We’re really pleased to hear that your experience at Toyota Barnsley was friendly, professional, and refreshingly free from the typical sales pressure often associated with buying a car. That’s exactly the kind of experience we aim to deliver.
It’s wonderful to know you’d happily recommend us and choose to buy from us again — and we love your confidence in your new Toyota! They’re certainly built to last, so here’s to many smooth and reliable years ahead.
Thank you once again for your fantastic feedback.
Kind regards,
Liza.

Valorada con 5 estrellas sobre 5

Purchase of Toyota Yaris Design

Staff were helpful, courteous, and knowledgable. We didn’t feel at all like we were being pushed for a sale.

10 de marzo de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Barnsley

Respuesta de Vertu Motors - Toyota Barnsley

Thank you, Carol, for leaving this wonderful 5‑star review.
We’re delighted to hear that your experience at Toyota Barnsley was such a positive one. It’s great to know that the staff were helpful, courteous, and knowledgeable throughout your visit, and that you never felt pressured into making a purchase. Creating a relaxed and supportive environment is really important to us, so your feedback means a lot.
If there’s anything more we can do for you in the future, please don’t hesitate to reach out.
Kind regards,
Liza

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