My experience of buying a used car from Vertu Toyota was perfect from start to finish. The sales rep Mo provided a brilliant service throughout the process from test driving two different options, the... Ver más
La empresa ha respondido
Quest Park, Wheatley Hall Road, DN2 4LT Doncaster, South Yorkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
My experience of buying a used car from Vertu Toyota was perfect from start to finish. The sales rep Mo provided a brilliant service throughout the process from test driving two different options, the... Ver más
La empresa ha respondido
Greg, Dave & team at Doncaster vertu Toyota were a joy to deal with. They jumped through hoops to overcome Toyota overseas poor supply issues, I was kept upto date throughout the process and they mana... Ver más
La empresa ha respondido
This was a very smooth experience thanks to Vertu Toyota's streamlined process. I would recommend Vertu Toyota Doncaster to friends and family because Sales Executive Callum Mullins was very kind and... Ver más
La empresa ha respondido
I dealt with a salesman called Dan Beagley at the Doncaster Vertu Toyota branch. I ordered my car in may 2026 and was told I would take delivery in July, during the waiting period Dan contacted m... Ver más
La empresa ha respondido
Escrito por la empresa
Quest Park, Wheatley Hall Road, DN2 4LT, Doncaster, South Yorkshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The salesperson Mo was really friendly throughout the whole process. She made sure I had a great experience and thoroughly explained all the controls and answered all my questions.

Respuesta de Vertu Motors - Toyota Doncaster
Fantastic from accommodating us, explained properly the details of all documents and the he assistance of Mr Dan Beagley and Mr Greg, fabulous, Thank you very much for the opportunity, God bless…

Respuesta de Vertu Motors - Toyota Doncaster
We have been buying our cars from Toyota Doncaster now Vertu for over 10 years and have always had good service and aftercare each time.
Very happy with our recent experience and purchase.

Respuesta de Vertu Motors - Toyota Doncaster
Well satisfied with my new car. Really good experience Toyota in Doncaster. Liam made the experience really easy No fuss. Definitely recommend Liam

Respuesta de Vertu Motors - Toyota Doncaster
Second car bought from Dan at Vertu Doncaster. Really supportive and everything ready as promised. Takes time to listen to customer needs and goes the extra mile to ensure satisfaction.

Respuesta de Vertu Motors - Toyota Doncaster
Excellent service from everyone at Toyota Doncaster. A special thanks to Liam Massey. He was superb.

Respuesta de Vertu Motors - Toyota Doncaster
Excellent! Great customer service and love my new car - arrived quickly and easily. Thank you!

Respuesta de Vertu Motors - Toyota Doncaster
The lady who served us was simply lovely this made us so at ease. And her assistance sorted all our queries out.

Respuesta de Vertu Motors - Toyota Doncaster
Aisha at vertu doncaster was the best sales person I've ever had the pleasure to deal with.i would definitely recommend her and vertu doncaster 100%.everything was so easy and I love my car

Respuesta de Vertu Motors - Toyota Doncaster
I was already very satisfied with this superb dealership after my initial purchase of a Yaris Hybrid and it has just passed its first MOT with flying colours!
I opted to wait in the showroom whilst the MOT was done and Jackie treated me like a VIP, bringing regular coffee and biscuits and making time for a chat too. She is the perfect person to greet and look after clients, so Thank You, Jackie !! Kira helped me with my phone connection in the car; thanks very much to you too. Dan came to chat with me (he sold the car to me 18 months ago!) and Liam also greeted me, as he always does. Toyota is a great brand and Vertu Doncaster is a super flagship for the brand. I enjoy every visit!! Thank you, gals and guys!!

Respuesta de Vertu Motors - Toyota Doncaster
I have always dealt with Burrows since buying our car in June 2022 and every servicing has always been smooth. Booked for servicing this year with Vertu and all the jobs could not be completed in one go which I was okay with. As a result, we agreed they will pick the car up about 10 days later but they did not. I missed a call from them with a VM saying there was a mistake regarding the pick up and I should ring them back and they will sort it out. I rang, and as usual, everyone in the servicing department was busy so they will give me a call back. It's been 2 days!!!, no call back, no updates. Rang again this morning only to be told the same thing - someone will give me a ring back.
The service has become so frustrating and disappointing to say the least. I have never had to write a review about any service but this service being provided by Vertu needs to be better - so yes, I do need to take out some time to write this hoping they will improve or just bring back Burrrows.

Respuesta de Vertu Motors - Toyota Doncaster
Purchased a new car from Vertu Toyota, Liam looked after the purchase for us and the sale went very easy, I have used Burrows for the last 2 cars purchased and the change to Vertu hasn't changed the way they look after you. Many thanks for sorting everything.

Respuesta de Vertu Motors - Toyota Doncaster
My mother has just booked her Service and MOT as she does each year with Toyota Doncaster. She asked for her car to be collected from her home as she did last year, which cost her £10 extra. This year she was told it would be £60… yes you read that right SIXTY POUNDS!!
How?? Please explain why you are asking for 6 times as much this year.
She’s an octogenarian on a pension but you are making this untenable. She’s been a customer for over 20 years and this is just a big slap in her face. I look forward to your reply.

Respuesta de Vertu Motors - Toyota Doncaster
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.