Vertu Motors - Toyota Hamilton Opiniones 

83
TrustScore: 5 sobre 5

4,9

Whistleberry Road, ML3 0EJ Hamilton, Lanarkshire, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Salesman was helpful over the phone with purchasing the car. Later he Informed me that he would be going on holiday and would pass everything on to another colleague if car was delivered. I had to get... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

For me purchasing a car from you was not only good value but a very pleasant experience. The sales advisor,Ali Yaseed, made the whole procedure so straightforward . He listened carefully to our requir... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am delighted with my car! I was made welcome immediately at this garage... William was very helpful and informative, made the sale easy and stress free. Any questions were answered, would definitely... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Toyota Vertu are very welcoming and inclusive. I had a lot of questions to ask about electric cars and the staff were very supportive and helpful. My choice of car was made very easy and I was able t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de repuestos para automóviles
  3. Mantenimiento y reparación de automóviles
  4. Concesionario de vehículos de motor
  5. Concesionario de automóviles usados

Escrito por la empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.


Información de contacto

  • Whistleberry Road, ML3 0EJ, Hamilton, Lanarkshire, Reino Unido

  • 0330 012 2185

4,9

Excelente

TrustScore: 5 sobre 5

83 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(83)

13.560 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Salesman was helpful over the phone…

Salesman was helpful over the phone with purchasing the car. Later he Informed me that he would be going on holiday and would pass everything on to another colleague if car was delivered. I had to get public transport to pick up car, and salesman picked me up from bus station.

12 de agosto de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Hi Janice,

Thank you for your review. We're delighted to hear that the salesperson was helpful throughout your purchase and kept you informed about arrangements while he was on holiday. It's great to know the handover was well organised and that he even took the time to collect you from the bus station when you arrived to pick up your car. We hope you enjoy your new vehicle and thank you for choosing Toyota Hamilton.

Kind regards,
Danielle

Valorada con 5 estrellas sobre 5

Staff were friendly easy going Ally who…

Staff were friendly easy going Ally who my parents dealt was was superb all paperwork done nice easy change over

1 de agosto de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Good afternoon Andrew,

Thank you for your review. We're pleased to hear that you and your parents found the team friendly and easy-going throughout the process. It's fantastic to know that Ally provided superb service and made the paperwork and handover smooth and straightforward.

We hope you're enjoying your new vehicle and appreciate you choosing Toyota Hamilton.

Kind regards,
Dean

Valorada con 5 estrellas sobre 5

Had a great experience at Vertu Motors…

Had a great experience at Vertu Motors in Hamilton. Owen and Mike kept me informed on the progress of my order. Very happy with the service from start to finish. I was well looked after.

22 de julio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you for your wonderful review.

We are delighted to hear that you had a great experience at Vertu Motors Hamilton. It's fantastic to know that Owen and Mike kept you informed throughout your order and ensured you felt well looked after from start to finish.

Thank you for your kind feedback. We hope you enjoy your new vehicle and look forward to welcoming you back in the future.

Kind regards,
Keith

Valorada con 5 estrellas sobre 5

good service

good service from the sales staff, friendly,

21 de julio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you for your kind review.

We are delighted to hear that you received good service from our sales team and found them friendly and helpful. Providing a welcoming, professional, and pressure-free experience is something we pride ourselves on, so it's great to know this was reflected in your visit.

We appreciate your feedback and thank you for choosing Vertu Motors. We look forward to welcoming you back in the future.

Kind regards,
Keith

Valorada con 5 estrellas sobre 5

It's been one of the easiest car trade…

It's been one of the easiest car trade in l have had well explained from start to finish

17 de julio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you for your feedback. We’re delighted to hear that this was one of the easiest car trade-in experiences you’ve had and that everything was clearly explained from start to finish.

It’s great to know the process was smooth and straightforward throughout. We truly appreciate you taking the time to share your experience.

Kind regards,
Matthew

Valorada con 5 estrellas sobre 5

Toyota Vertu are very welcoming and…

Toyota Vertu are very welcoming and inclusive. I had a lot of questions to ask about electric cars and the staff were very supportive and helpful. My choice of car was made very easy and I was able to take my time and confirm the order I wanted.
Customer service has always been excellent and we feel part of the Toyota family.

15 de julio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Valorada con 5 estrellas sobre 5

Very friendly staff and receptionist

Very friendly staff and receptionist. We dealt with Katie who was polite,pleasant and patient. She took the time to explain things clearly. Would recommend and use again. 10 out of 10

7 de julio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you so much for your kind words! We are so happy to hear that Katie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Valorada con 5 estrellas sobre 5

Ali was very helpful and patient in…

Ali was very helpful and patient in explaining everything in great detail. He was well mannered and was a great help inputting me at my ease whilst learning how to handle an automatic

1 de julio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you so much for your kind words! We are so happy to hear that Ali was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Valorada con 5 estrellas sobre 5

They provided good and professional…

They provided good and professional service during my purchase, specifically Ewan Macpherson. Well done vertu motor.

2 de julio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you for your feedback. We’re delighted to hear that you received good, professional service throughout your purchase, and that Ewan Macpherson provided such positive support.
I’ll be sure to pass on your kind words. Thank you for choosing Vertu Motors.
Kind regards,
Matthew

Valorada con 5 estrellas sobre 5

Great experience

Great experience, ordered and picked up my lovely, new, Toyota Urban Cruiser. Staff were great. Would recommend this dealership.

1 de julio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Valorada con 5 estrellas sobre 5

An excellent experience

From start to finish I had a very positive experience. The salesperson, Ali Yaseen, was informative and knowledgeable about the Aygo, which I was interested in. After I made the decision to get the car, Ali was extremely helpful with all aspects of the procedure and kept me informed about the situation while I was waiting for the delivery of the car that I chose. On the day of delivery he was very helpful in guiding me through the necessary paperwork and he explained the technology of the car, about which I knew nothing, very clearly and concisely.

30 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ali and the team. We hope to see you again soon. Happy motoring, Selina

Valorada con 5 estrellas sobre 5

Always a pleasant experience at Vertu…

Always a pleasant experience at Vertu Toyota in Hamilton. Jenna was amazing in the smooth delivery of my new Aygo X. It's my 2nd car from Vertu Toyota Hamilton and won't be my last, never have any problems dealing with them and highly recommend

30 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you for your wonderful feedback and for your continued loyalty to Vertu Toyota Hamilton. We’re delighted to hear that Jenna provided such amazing support and ensured a smooth delivery of your new Aygo X.
It’s fantastic to know this is your second car with us and that you continue to have such positive experiences. We truly appreciate your recommendation and look forward to welcoming you back again in the future.
Kind regards,
Matthew

Valorada con 5 estrellas sobre 5

senior salesman Terry Reid at Vertu Hamilton was great. Thanks Terry

senior salesman Terry Reid led me through the buying procedure and was very positive. There was a glitch in filling in the last part of the finance agreement but Terry swiftly sorted it out. Before I drove the car home, Terry explained all the gadgets inside the car. This was very helpful. Terry was open to questions and made me feel he knew so much. I would have no hesitation in buying from Terry at Vertu again

29 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you for your fantastic feedback. We’re delighted to hear that Terry provided such positive and knowledgeable support throughout your purchase.
It’s great to know he guided you clearly through the process, resolved everything quickly, and took the time to explain all the features before you drove away. We really appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Matthew

Valorada con 4 estrellas sobre 5

Second time I have used Vertu Hamilton…

Second time I have used Vertu Hamilton . Did not go to dealership all dealt with efficiently. William Gallagher on your sales team was very helpful sending photographs of proposed car and keeping me well informed at every stage.

25 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Hi Mrs Buchanan,

Thank you for your kind feedback.

We’re delighted to hear you chose Vertu Hamilton again and that everything was handled so efficiently for you. It’s great to know William Gallagher kept you well informed and supported you throughout with helpful updates and photos.

We really appreciate you taking the time to share your experience.

Kind regards,
Danielle

Valorada con 5 estrellas sobre 5

Owen was very helpful and…

Owen was very helpful and knowledgeable. He explained all the features of the car and gave us a very good trade in price for our old car.

15 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you for your lovely review. I’m really pleased to hear that Owen looked after you so well, explaining everything clearly and offering a great trade‑in deal for your old car.

Many thanks,
Chloe

Valorada con 5 estrellas sobre 5

Excellant customer service

19 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you for your review. It’s great to hear you received excellent customer service — the team will really appreciate your feedback.

Many thanks,
Chloe

Valorada con 5 estrellas sobre 5

New Yaris

I thought the young lady that helped me was very knowledgeable and professional

15 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Valorada con 5 estrellas sobre 5

Great service provided to support me in…

Great service provided to support me in picking my vehicle, understanding financial options and arranging sending and receiving of documentation.
The attention from staff was genuine, knowledgeable and very friendly.
I would definitely recommend Toyota Hamilton if you are looking for great customer service overall.

6 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Thank you for your lovely review. It’s great to hear that the team supported you so well in choosing your vehicle, explaining the finance options and handling all the documentation smoothly. Your comments about their genuine, friendly and knowledgeable approach mean a lot. We really appreciate your recommendation for Toyota Hamilton.

Many thanks,
Chloe

Valorada con 5 estrellas sobre 5

From start from the initial enquiry to…

From start from the initial enquiry to receiving the car Andrew Fleming was excellent knowledge of the car and products would recommend them

11 de junio de 2026
Opinión espontánea
Logotipo de Vertu Motors  - Toyota Hamilton

Respuesta de Vertu Motors - Toyota Hamilton

Good afternoon David,

Thank you for your review. It’s great to hear that Andrew provided excellent support from your initial enquiry through to receiving your car, and that his knowledge made such a positive difference. We really appreciate your recommendation.

Kind regards,
Dean

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